Experience

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  United states marine corps

  May 2012 - Nov 2015

  Administrative specialist

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. • Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.• Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.• Skilled in using software, word processor, spreadsheet and database management.• Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.• Assigned the tasks of scheduling meetings, appointments and events for upper-level management professionals.• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.• Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.• Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval.• Explain company personnel policies, benefits, and procedures to employees or job applicants.• Check completed work for spelling, grammar, punctuation, and format.• Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Show less

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  Block by block

  Nov 2015 - Aug 2016

  Groundskeeper

  Responsible for maintaining grounds daily. Ensured site beauty and safety compliance by looking for and reporting faulty items requiring repair and maintenance. Assisted with weed removal off landscape and general grounds. Picked up and disposed of site trash. Maintained clean conditions in refuse area. Kept roadways, parking garage and walkways free of litter.• Performed full winter maintenance including snow and ice removal, and salting• Performed spring and fall maintenance of grounds including edging, pruning of shrubs and trees, clean up and removal of all debris• Removed graffiti using chemical or organic solvents• Cleaned and sanitized restrooms and replenished supplies • Addressed and responded to patron questions, provided directions and information• Used troubleshooting skills to perform daily tasks when presented with faulty equipment. Show less

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  Rivers casino pittsburgh

  Nov 2015 - Aug 2016

  Security guard

  Performed specific security duties to ensure the protection of all company assets as well as the safety and welfare of guests and team members. Verified patrons' identification to prevent those under the age of 21 from gaining entry to the Rivers Casino property. Assisted in the implementation of emergency procedures.• Gained familiarity with gaming regulations and applicable state law• Escorted cash transfers from gaming machines• Prevented unauthorized or difficult individuals from entering the gaming floors• Completed incident reports fully and accurately• Utilized mediation and problem-solving skills to diffuse situations with intoxicated patrons• Exceptional ability to provide emergency assistance• Protected cash and chip transfer to and from various parts of the gaming floor• Trained and mentored new security staff as needed Show less

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  Am-gard, inc.

  Aug 2016 - Sept 2017

  Surveillance operator

  Acted as oversight and security agent for management and customers, ensured the security of a building or its premises by viewing captures taken by surveillance cameras. Ensured there was enough memory space available, observed suspicious activities, wrote daily logs, and collaborated with law enforcement agencies. Used audio/video equipment to observe operation of the business. • Reported all violations and suspicious behaviors to supervisors, verbally or in writing. • Supervised or trained surveillance observers.• Maintained a positive attitude and provided excellent customer service. Show less

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  Professional limousine service

  Sept 2017 - Jun 2018

  Driver

  Operated vehicle and transported passengers (or cargo). Maintained safe driving record, followed all state and national driving laws, rules, and regulations. Followed prearranged routes to destination or GPS to navigate route. Also maintained vehicle upkeep and cleanliness.• Avoided accidents and maintained orderliness among passengers• Kept record of passenger numbers and maintained a log books and safety records• Maintained a positive attitude and providing excellent customer service.• Performed daily inspection and servicing of the bus before starting the pickups• Assisted passenger boarding, exiting the bus and loading/unloading passengers• Trained employees to work with special needs children - specifically safety and cultural competency• Performed pre-trip and post-trip inspections.• Ensured all passengers got to their destination in an expedient and safe manner. Show less

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  Pennsylvania department of military and veterans affairs

  Jun 2018 - Jan 2021

  Housekeeping/floorcare

  Responsible for making sure all assigned areas are clean, neat, and tidy. Typical responsibilities include vacuuming, dusting, laundry, mopping and waxing floors and changing and laundering linen. • Provide excellent and continuous customer service contributing to overall patient satisfaction • Maintain a clean and safe environment to exceed organization standards • Handle multiple tasks in a fast-paced environment • Assist patients and fellow staff whenever possible• Specialized tasks including isolation cleaning, terminal cleaning of both patient rooms and suites, performing aseptic cleaning techniques, operation room turnovers, and cleaning around patients that are physically attached to various medical devices.• Safely operate various electrically-operated equipment including vacuums (dry/or wet), buffers automatic floor scrubbers (walk behind / rider), high pressure washers, carpet extractors, and compactors. Show less

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  Wesco

  Jun 2023 - now

  Information technology and digital development program ​