Ayodele Moses

Experience

• 

  Angel Fulfillment Services

  Jan 2022 - Mar 2022

  Customer Service Specialist

  Participated in company meetings to keep abreast of sales team infrastructure and updated quotas.● Assisted customers with the placement of refunds and exchanges.● Tracked sales activities in the company CRM system and regularly updated account information.● Utilized computer to handle high incoming call volumes.● Responded promptly to customer questions to improve customer loyalty and satisfaction.● Obtained deposits and balance of payments from clients.● Passed customer feedback to sales or product teams to make improvements on company offerings. Show less

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  FLOAY GLOBAL SERVICE LIMITED

  May 2022 - now

  Europe Work Permit, Ticketing, Accommodation, Business Visa, Student visa.Spearheaded expansion strategies to increase business market share, drive growth, and increasecustomer base. Devised key initiatives that drove substantial business growth. Oversaw budgetary and financial activities and implemented strategies to grow business and profits. Providing advice about visas or passports Recruiting, training, and supervising staff Devised promotional strategies to boost customer sales and drive referrals. Developed methods of tracking expenses, controlled the company budget, and devised new ways tosave money while maintaining excellent service records. Took feedback from employees to develop internal policies for a positive company culture. Show less

  • Company Owner

    Apr 2021 - now

  • Chief Executive Officer

    May 2022 - Apr 2023