Lauren Poole

Experience

• 

  LeasePlan USA

  Jan 2016 - Jul 2017

  Business Process Consultant

  As a senior business process consultant, I worked with different groups within the business to improve their processes using DMAIC principles.

• 

  Fiserv

  Jul 2017 - Jan 2023

  I lead key strategic initiatives to speed time to revenue, increase operating income, and improve overall delivery while owning strategic partnerships to assist in achieving goals. -Restructure delivery organize to optimize profits by 30% -Program manage data automation program to optimize delivery for $54M business -Build the strategy and key initiatives for the current year-Take the organizations goals and make them a reality -Lead the organizations creation of the annual operating plan -Work with C-level leadership to establish OKRs Exibir menos Working as a business process consultant within the professional services group, I work to help streamline processes to sell more, faster. This includes working with senior leadership team to build comprehensive data analytics to capacity plan, improve scoping and build business plans for taking the business to the next step. -improved procurement processes and optimized accounts payable (AP) processes-Streamline processes from sales to professional services -Capacity plan to reduce backlog and optimize delivery -Manage team and deliverables for measurable results Exibir menos

  • Senior Product Manager, Content Management

    Jan 2022 - Jan 2023

  • Director Strategy Operations

    Jul 2021 - Jan 2022

  • Program Manager

    Jul 2017 - Jul 2021
• 

  Unum

  Jan 2023 - now

  Senior product owner for the Admin Run team focused on working with the business to prioritize enhancements, reduce risk by implementing corporate level compliance initiatives, managing and reducing incidents and reducing the budget year over year to reallocate to change and grow initiatives.

  • Director of Digital Transformation

    Jan 2025 - now

  • Senior Product Owner

    Jan 2023 - Jan 2025