Brian Parker

Experience

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  Alstom

  Apr 1999 - Dec 1999

  Network Support Technician

  Responsible for rollouts (including scripting) and technical support for all internal clients.

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  Commsoft Group

  Feb 2000 - Jan 2001

  Support and Installations Engineer

  Delivered pre-sales consultancy, installation and after-sales support.

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  University of Lincoln and Humberside

  Feb 2002 - Mar 2005

  Senior Computing Officer

  Led one of the first Exchange 5.5 to Exchange 2000 migrations in the UK (a Microsoft case study) and had primary responsibility for the management of the Messaging environment (3 main sites, 5/6 sub sites, approx. 23,000 mailboxes).

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  Dell Corporation

  Apr 2005 - Oct 2006

  Senior Network Analyst

  As a senior technician I delivered 3rd level diagnostic and troubleshooting services relating to the Messaging and Active Directory architecture and Microsoft Server Applications, managing migration issues across the entire EMEA client base. I was also selected for the Messaging Solution Delivery Team.I was the recipient of three top-tier awards for consistently exceeding customer expectations.Technologies encompassed: W2003/W2000 Server, Active Directory, SBS, IIS, ISA, LAN/WAN/VPN, TS, CITRIX, Storage Clusters (SCSI & SAN), SQL & Exchange Solutions, MS Exchange 2000/2003/2007, MS SQL 2000/5, SharePoint Portal, Backup Exec. Dell Servers & Storage Products (EMC Fibre SANs and SCI/iSCSI Storage). Show less

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  Pocket Kings

  Oct 2006 - Feb 2009

  Conducted this role concurrently with the role of Senior Engineer and provided technical input into the development, ,QA and deployment phases of projects, delivering high-level troubleshooting and design improvements for Windows Components, Web Services and .NET applications. I was part of the critical release team responsible for the deployment phase of the software release cycle (approximately every six weeks) with on-call responsibilities for both production and development environments.Projects delivered included: the successful handover of development environment support and documentation to the helpdesk 1 month ahead of schedule, the design / implementation of a security patching scheme for 1000+ Windows servers, the design / implementation of 3 primary (around 100 W2003 servers and 5 W2008 servers), 4 secondary (around 50 W2003 and 2 W2008 servers) and 2 application specific development environments (evaluation of W2008 server). Technologies encompassed:- OS; W2003 (inc. clusters) / W2008 Server, IIS, Active Directory, TS, MSM Applications: MS Exchange 2003, SQL 2005/8, VMWare ESX 3, .NET based applications, NetScaler Hardware: HP Servers, Monitoring: HPSIM, Nagios, Cacti, GFI Other Microsoft and 3rd party tools: Shavlik HFNetCheck, Altiris, Cygwin, VBScript. Show less Monitored and managed the complete IT infrastructure (24/7/365 development and production environments) leading multiple improvement and change projects including architectural design, building, security, monitoring and support. Was also responsible for the delivery of WINTEL and Microsoft back office solutions. Key achievements included: setting up the 24/7 support team, implementing a security patching strategy for 1000+ Windows servers and the design and delivery of a migration project to move the production environment to a new, scalable, bespoke Data Centre.Technologies encompassed: W2003 W2008 Server (inc. clusters)/, Active Directory ,IIS, TS, MSMQ, MS Exchange 2003, SQL 2005/8, VMWare ESX3, .NET based applications, Cabling / Racking, Data Centre, HP Servers, NetScaler, HPSIM, Nagios, Cacti, GFI, Shavlik, HFNetCheck, Symantec Altiris Automated Deployment Suite, VBScript. Show less

  • Application Support Engineer (Concurrent Role)

    Jul 2008 - Feb 2009

  • Senior Network Engineer

    Oct 2006 - Feb 2009
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  HP for Microsoft Senior Partners

  Sept 2009 - Dec 2009

  Senior Messaging Engineer

  Member of the Messaging Team responsible for the delivery of troubleshooting and advisory services for Microsoft Senior Partners across the Netherlands, Denmark and Norway. Utilised technical expertise and Lab-based replication to resolve issues relating to architecture, migration, performance and monitoring across all Microsoft Messaging components. This role required a detailed knowledge of Active Directory, Microsoft Messaging and Security Technologies. Technologies encompassed: W2003/2008 (inc. clusters), IIS6/7, Active Directory, TS, VMWare, CITRIX, Hyper-V, MS Exchange 2003/2007, VMWare ESX 3 and 4, ForeFront, ISA2004/2006, Outlook 2003/7. Show less

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  Gorey School

  Jul 2010 - Aug 2010

  Microsoft Technologies Project Consultant

  Worked closely with the school's business and teaching staff to design and deliver a Windows 2008 Active Directory environment. Technical accountabilities included the design of the Active Directory physical and logical structure, DNS, DHCP, Group Policies, File and Print systems. This project was delivered within just 5 days and included full documentation.

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  Aer Lingus

  Aug 2010 - Nov 2010

  Technical Project Engineer / Messaging Consultant

  Consultant/Engineer on a short-term contract to migrate circa 1000 XP machines and 1500 user accounts from Novell eDirectory 8 / GroupWise to Windows 2008 Active Directory and Exchange 2007 / Office 2007 using Quest Exchange Migration Tool and SCCM 2007.

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  Department of Justice Ireland

  Nov 2010 - Sept 2011

  Microsoft Technologies Consultant

  Delivered senior consultancy services to the organisation, recommending improvements to the business-wide Messaging infrastructure, managing high-level diagnostic and troubleshooting services and leading a number of high-profile and business-critical projects, ensuring the infrastructure, services and applications met the needs of this large, publically accountable operation. I was responsible for the end-to-end leadership of projects including the migration of 25% of end users to Exchange 2010 within 3 months (before a commercial decision was taken to discontinue the project), the deployment, migration (both MOSS 2007 Databases and SharePoint 2010 sites and content), configuration and testing of a SharePoint 2010 Farm (Services and Features delivered included Performance Point, Project Server 2010, Secure Store, Managed Metadata, EXCEL, VISIO, MySite, HelpDesk Ticketing System (using Workflows designed in SharePoint Designer)). Also managed the migration of sites and content (using the Third Party Codeplex Tool and Content Deployment Wizard) and the research and implementation of a secure, senior management Group Calendar which contained functionality not available within current MS products.Responsible for the design, implementation and management of Disaster Recovery plans for both Exchange 2010 and SharePoint 2010 between Primary and DR Sites.Technologies encompassed: Exchange 2010 SPI/Windows 2008 R2/Hyper-V/SCVMM, Apple iPhone 4 Configuration / Management, SharePoint Server 2010 Enterprise, SQL 2008R2, MOSS 2007 SP2, Forefront for Exchange 2010, Forefront TMG 2010, PowerShell scripting for automation Show less

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  KPMG, Amsterdam

  Oct 2011 - Apr 2012

  Senior Messaging Engineer / Consultant

  Appointed as a senior Messaging strategist with both operational support and project management accountabilities relating to the global Messaging infrastructure (24/7/365 across 92 countries). As a key technical specialist within KPMG's centralised global support operation I worked with senior business leaders to suggest and execute improvements to the Messaging infrastructure on an international stage and within a highly structured and inherently secure environment.Key accomplishments included the launch of a new development environment solely for the testing of Messaging application components which had not been available within the current production and QA environments, the upgrade of all 3 environments to Exchange 2010 Service Pack 2, the review of SCOM2007 to ensure that only genuine alerts were raised and that all potential failures were covered, the replacement of the current Messaging Alerting / Reporting solution with Solar Winds APM (saving considerable expense) and the management of the annual MS Exchange Risk and Health Assessment Programme. Technologies encompassed: MS Exchange 2003/2010, Windows Server 2003/2008/2008R2, Active Directory, MS Forefront for Exchange 2010, SMTP Devices e.g. Symantec Iron Mail, Postini, IIS 6/7/7.5, SCOM 2007R2, Topper, Solar Winds APM Show less

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  Dell Software Group

  Sept 2012 - Jan 2015

  Systems Consultant

  Pre-Sales Consultant who is part of a team responsible for providing technical expertise on Windows Management products and solutions (primarily SharePoint) to an extensive multinational Sales Team. Providing presentations, documentation, and technical information both onsite and via remote methodology to Dell's Business Customers. Ensure knowledge levels of both Dell's tools and Microsoft's technologies are current and accurate, and using this knowledge to identify and assist the Sales team to close out Dell Sales Opportunities. Build and maintain a current and relevant Virtual Environment to be able to demonstrate Dell's tools, and to resolve any Customer requests or issues. Collaborate with Marketing, Sales, Product Management and Development teams to ensure there is an effective two-way channel between Customer and these teams. Attend and present at Conferences worldwide to ensure Dell's products are marketed to the appropriate Global Customers.Technologies encompassed: MS SharePoint 2003/2007/2010/2013 and Office 365, Windows Server 2003/2008/2008R2, Active Directory, DSG (formerly Quest) solutions : Migration, Management and Customization. Show less

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  IT Alliance Group

  Feb 2015 - Apr 2015

  Senior SharePoint Engineer

  I was part of the Site Reliability Engineer's team handling senior escalations on both Multi-Tenant and dedicated Office 365 SharePoint environments. The team are responsible for the monitoring and management of all aspects of the managed environments including reporting to senior management, updating of documentation, automation to remediate failures, and working with other senior teams to ensure availability targets were successfully met. Requirements included on-call for high severity escalations, a full understanding of SharePoint 2010/2013, SQL 2008/2012, and the ability to quickly identify and mitigate any performance or availability issues raised either via automated alerting, or other manual processes. Continuous re-evaluation of processes and procedures (including PowerShell scripts) to ensure absolute currency. Attendance and participation at high-level conferences to understand and improve current availability across the environments.Technologies encompassed : Microsoft SharePoint Online, W2012/2008, latest versions of both Office 365 and Office, SQL2008/2012, SharePoint 2010/2013, Microsoft internal management and monitoring tools and applications, W8.1, IIS 7/8, SCOM2012, PowerShell (including scripting) Show less

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  Storm Technology Ltd

  May 2015 - Oct 2015

  Senior Sharepoint Consultant/Architect

  Currently contracting for Storm Technologies working on various contracts including :-1. Project Management of Irish Government project using SharePoint Online technologies to provide an application hosted in the new Government Cloud Infrastructure.2. Migration Stream Manager of high-value project for a leading Irish Financial Institution to design and implement a new SharePoint on premise Intranet, and migrate existing content from Lotus Notes application databases and existing SharePoint 2013 environment. Show less