Binod Kunwar

Experience

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  Company Name: 111 IT Solutions

  Aug 2016 - May 2018

  IT Support Engineer

  • Determine system and network requirements, integrate, configure and maintain all designing, testing, installing and monitoring of new systems, including policies for secure usage, security protocols, firewalls, antivirus, and monitoring tools• Install and troubleshoot Network Equipment, Hardware, Server, Software and Cabling (CAT-5 cabling and RJ- 45 Clamping)• Configure and maintain Network monitoring and logging server, Router (Cisco), Switch and other network equipment • Configure, manage and secure Mail server, File server, Web server, Proxy server• Backup and restore Windows Server 2012 R2, Database, DNS, and DHCP• Manage Users, Active Directory, Web Sharing, Distributed file system (DFS), File-security mechanisms, Discretionary Access Control List (DACL) etc• Activate and deactivate the Server services• Set up and manage computer lab Show less

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  Melbourne Institute of Technology

  Jun 2018 - Mar 2022

  IT Support Officer

  • Provide Level 1/2/3 Support and resolves the issues within the organization.• Design, Configure, Troubleshoot the the Campus Network including Routers and Switches (Cisco 2800 Series, 3400 Series router, 4300 series router, Cisco 3500, 3600 Series Switches, HP ProCurve 5406zl Switches, Dell Networking N2048P, Dell Networking 5324, Dell Networking N4064 Switches) and WiFi Networks.• Support users through the KACE Ticketing System, via Skype for business and phones.• Installation of Software, Deployment of Applications, Monitoring, Asset Management, and Scripting of all devices via KACE Ticketing System.• Monitoring and Configuring of Window Server 2012R2, 2016, Exchange Server, Skype for Business Server, DNS and DHCP Server • Set up account, permission and deploy of Group Policy in Window Server 2012R2, 2016• Maintain the Office System and Network with most recent IOS, Applications and Software to all devices• Configure and Troubleshoot Firewalls (WatchGuard)• Monitoring and Managing the VMware and Hyper-V• Troubleshooting Window 10 and other end devices including Print Server and Printers• Coordinating, supporting, and maintaining IT related issues and resolving based on MIT policies and procedures Show less

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  Extra Tech

  Jun 2019 - Apr 2022

  Founder & Manager