Joshua J.

Experience

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  DJ Superstore

  Sept 2010 - May 2016

  Purchasing, B2B and B2C sales.Maintaining and developing relationships with both manufacturers and customers.Email and phone enquiries.Negotiating on price, costs, delivery and specifications with buyers and managers.Representing the company at trade exhibitions, events and demonstrations.Gathering market and customer information.Liaising with suppliers to check the progress of existing orders.Recording sales and order information and sending copies to the sales office, or entering figures into a computer system.Attending team meetings and sharing best practice with colleagues. Show less Welcoming and advising customers that were looking into purchasing DJ products, that were new to the market or already had an existing knowledge but were looking at upgrading.I ensured that products were displayed and presented well as this helped to increase sales and was easier to show when a product was available for demonstrations, it also creates a much more professional feel and layout to the showroom in the store.The Job involves handling money, both cash and cards which can often be in fairly large amounts, including end of day cashing up and data analysis.Organsing Stock deliveries and re-ordering of products, and overseeing delivery and receiving of goods from multiple suppliers and customers.Keeping the shop floor clean and tidy promotes for a great looking showroom that sets the correct environment for a strong footfall within the store.Dealing with technical questions that may need to be answered, in order to help the customer get up and running on their new or existing purchase.Managing any problems or complaints that may occur within the store and dealing with them in a professional manor to bring to a mutual agreement, leaving the customer with peace of mind service. Show less

  • Sales Executive

    Nov 2013 - May 2016

  • Marketing and Events Manager

    Mar 2012 - May 2016

  • Sales Assistant

    Sept 2010 - May 2016
• 

  Updata Infrastructure

  May 2016 - Oct 2021

  IT Network Engineer
• 

  Capita

  May 2016 - now

  • Junior Project Manager

    Jan 2024 - now

  • Project Coordinator

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  • IT Nework Engineer

    May 2016 - Oct 2021