Pedro Leal

Pedro Leal

Trainne

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location of Pedro LealLisbon Metropolitan Area

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  • Timeline

  • About me

    Line Manager at Nokia Portugal | People | Advocate for Inclusion & Diversity | Coaching

  • Education

    • Escuela de Negocios Iberoamericana

      2010 - 2011
      Especialization Marketing & Sales

      Content: ebusiness/ecommerce, Social Networks, Management Customer Service, Customer Behaviour, International Marketing, Management Post Sale.

    • Universidad Nacional Experimental del Táchira

      1992 - 1998
      Electronic Engineer Electronic Engineering
    • Universidad Metropolitana (VE)

      2009 - 2010
      PAG, Advanced Management Program Advanced Managment Program

      Activities and Societies: Management Training Program for Movistar focused in Coaching, Management Projects, Financial Evaluation of Projects, Marketing, Negotiation and Emotional Intelligence.

  • Experience

    • Maraven S. A:

      Feb 1996 - Jul 1996
      Trainne

      Maraven was a Venezuelan Oil Company.My trainne project was to: Design and commissioning of a remote systems to adjust the injection of gas lift in a oil well.

    • Siemens

      Mar 1999 - May 2007
      Care Service Project Manager

      Location: Valencia, Venezuela.1.- Customer Care Service Project manager.- Staff of up to 6 direct reports.- Support service for: Upgrade and Emergency service for RAN.- Competence Development Plan for Staff.- Financial KPI follow up.2.- BSS Radio Network Planner: - Design of the network using Tornado (planet)- Site survey.3.- Optimization of the Network:- Drive test to confirm the coverage of planed sites using a TEMS - Correction of tills and azimuth in antennas to improve the coverage.- Use of Tornado to locate co-channel and adjacent interference.- Adjust of parameters on BSS database to improve quality. 4.- BSS Installation and Commissioning:- BSC, Transcoders and BTSLocation: Lima, Perú.1.- Radio Commander (OSS) and OTS: - Instructor of OSS and OTS.- Installation of OSS and OTS BR7.0Location: Santiago de Chile, Chile.1.- Radio Commander and OTS: - Installation and Commissioning of OSS and OTS.- Support Service.Location: Barranquilla, Colombia.1.- BSS Radio Network Planner:- Design of the network.- Site survey.Training:- Overview of GSM900 Systems. (Venezuela).- Commissioning of Siemens Network Element (BSC, TRAU and BTS). (Venezuela).- Maintenance of Siemens Network Element (BSC, TRAU and BTS). (Venezuela).- Fundamentals of Solaris. (Venezuela).- Solaris System Administration I. (Venezuela).- BSS Delta Training BR 5.5 (Germany).- SBS Performance Measurement (Germany).- SSS Radio Network Parameters (Germany).- BSS Radio Network Planning . (Germany).- OSS-B O&M Training. (Germany).- OSS-B Installation (Germany).- CADDIE (Germany).- Radio Basics. (Venezuela).- Switch Commander. O&M (Germany).- Switch Commander. Commissioning. (Germany)..- BSS Delta BR7.0. (Italy).- OSS. Radio Commander. (Italy).- OSS. Radio Commander. Administration. Colombia).- Intermediate System Administration for the Solaris (Venezuela).- OSS. Radio Commander Delta (Brazil).- Cisco CCNA Module 1. (Venezuela). Show less

    • Telefónica

      May 2007 - Sept 2021
      Leader of Engineering, Performance Analyse & Optimization Team | UTRAN Multivendor

      - UTRAN Multivendor experience: Nokia, Ericsson, Huawei and ZTE.- 2G Engineering, Performance Analyse and Optimization of RAN Nokia.- 3G Engineering, Performance Analyse and Optimization of UTRAN Ericsson, Huawei and ZTE.- LTE Performance Analyse and Optimization of UTRAN Nokia.- Technical Support Service for RAN and UTRAN platforms of NSN, Ericsson and Huawei.- Operation and Maintenance (O&M) for 2G NSN elements: BSC, MGW, MSS and Transcoder.- Operation and Maintenance (O&M) for RNC Huawei and Ericsson.- Rehoming and Integration of new Cells and Transcoders 2G NSN.- Node B Rehoming Coordination of 3G Huawei and ZTE.- Operation and Maintenance for Lucent Core System: 5EE and ECP.- Teacher of Movistar Training Centre. Provide training to Movistar emploees.- Social Commitments: Volunteer at Telefónica Fundation and Pro-niño, which are involved in partnerships with non-governmental organizations focused on improving the quality of life of people in the areas of education and health mainly.Training:.- BSS Nokia O&M. Rio de Janeiro, Brazil..- Base Station Subsystem Essentials RG10 (BSS). Caracas, Venezuela..- Ericsson WCDMA RAN W12 Design Caracas, Venezuela..- ZTE RAN O&M. Caracas, Venezuela..- Huawei WCDMA RAN 14 Advanced Optimization of Networks..- ZTE WCDMA Intermediate Optimization of Networks..- ZTE WCDMA Advanced Optimization of Networks. Show less

    • Nokia

      Sept 2015 - now
      Line Manager at Nokia Portugal

      .- Direct Reports: Up to 25 engineers..- Manage people related aspects, such as: Hiring, Onboarding, Objective Settings, Performance evaluation, Competence Development Plan, 1 in 90 discussions and Annual Compensation Plan..- Motivate and engage the team, targeting for optimal performance. .- Provide Coaching, team building and recognition to the team..- Resource supply for project demands, ensuring adequate, fast and cost effective resource balancing..- Ensure the fulfillment of all organization related KPIs: Utilization Rate, FPO, transformation, competence..- Management of Best Practices and Lesson Learn in Projects by taking part in the definition and updates of internal processes. .- Building a positive work environment by the Creation of Improvement plans based on the Annual Staff Surveys results. .- Management of Marketing and Communication channels: Newsletter. Direct Impact in more of 200 employees. .- Contributor to Company Saving: Six Sigma Green Belt Certification..- Diversification of Business by supporting new Services in Portfolio: Multivendor Projects..- Contribution in customer escalations by providing governance to own line team and parties involved..- Contributor in Portugal Location Development Program..- Diversity and Inclusion. Creation of a charter for managers to support LGBT+ community. Show less

  • Licenses & Certifications

    • Lean Six Sigma Green Belt

      Nokia
      May 2020
    • Nokia Certificate Solution Professional – 2G RA PaO 2.2

      Nokia
    • NPO Project Delivery Manager

      Nokia
    • Neuro Linguistic Programming Practitioner

      ALLCAN
      May 2020
    • International Coaching Certification

      ALLCAN
      Nov 2019
    • Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking

      LinkedIn
      Jul 2021
      View certificate certificate
    • Mindfulness Based on Stress Reduction (MBSR)

      Espaço Amae - Saúde e Evolução
      Feb 2020
    • Nokia Certificate Solution Professional – LTE RA PaO 2.2

      Nokia
    • Nokia Certificate Solution Specialist – LTE RA PaO 2.2

      Nokia
    • NCSA 5G Solution Certification

      ProctorU
      Jan 2020