
Michel Smits
Project Manager / Operational Manager

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About me
Product Manager Connectivity and Smart Services at Hamilton-Medical
Education

Academie voor Lichamelijke Opvoeding
1982 - 1987Bachelor's degree Physical Education and Coaching Physical Education Teaching and Coaching
Experience

Telematica International B.V.
Oct 1989 - Jun 2000Project Manager / Operational ManagerStarted my professional career at Telematica Inernational as employee number 5 and left the company when there were 350+employees.Responsible for developing and exploiting IVR services together with audiotex companies as Teleworld and Comsys.Responsible for setting up interactive services business in Belgium together with audiotex company Ring Ring. Made tv channel RTBF interactive. Project manager for setting up host facility center in Hasselt, Belgium including all negotiations with Belgacom and Telenet Vlaanderen about PABX, BRI, PRI, X.25 and leased lines.Operational Manager7th Floor; an international gaming company founded by Ring Ring (Belgium), Teleplus (Germany), TVL (Belgium) and Telematica International (The Netherlands).Commercial and technically responsible for developing and implementing interactive teletext portal TVL City with prepaid cards and services like e-mail, Last Minute Travels, betting on soccer games, teleshopping and reservation of books at library. Project Manager Development Windows NT (VOIP) Callcenter Switch.Project Manager implementation IPPBX (VOIP) Callcenter for Rabo Telebanking (200 seats)Project Manager implementation IPPBX (VOIP) Callcenter for NBBS Travel (150 seats) Show less

Ericsson
Jul 2000 - Jul 2001Project ManagerLeading projects for Mobile operator Telfort NL USSD CallbackPPS 3.1,User Interface Voicemail SOG,IVR callflowsQ callflow IVR 4 and 5Upgrade IVR 1, 2 and 3 from version 2.0 to 2.1VMS 3

Telfort
Oct 2001 - Oct 2003Senior Customer Project ManagerLeading projects as:Black list on SCGEvent Based Billing for LBS and MMSTextpass RouterTwee SimMMSO-Zone BusinessPremium SMSLocation Based ServicesMO SMS for Prepaid when abroadSMS Infotext for PrepaidSMSC Migration

Ericsson
Nov 2003 - May 2019With a start up mentality and entrepreneurial spirit built up a Centre of Excellence IoT (multi country) consisting out of +25 Domain Experts, Solution Architects, Software Designers, Integration Engineers and Billing Experts that work in product development , pre-sales and contract deliveries globally.In the role of Product Manager built IoTAAS Platform based on Micro Services with in-house Products and Opensource technology.This resulted in to Ericsson's commercial SAAS IoT Platform running on MS Azure Cloud: IoT Accelerator.Software Development based on Agile and SAFe framework.Delivery projects:City of Dallas, US; Traffic Management 2.0 solution.Talking Traffic, The Netherlands; Smart Traffic Lights.Data Broker, Softbank Japan; IoT data marketplace.Cool Industries, The Netherlands: Cooling As A Service. (Industry 4.0)In the role of Product Manager, leading Product Development of hardware device E-CUBE including implementing latest network technology NB-IOT and CAT-M1.Doing Innovation and POC's (Proof of Concepts) based on IoT Accelerator: Smart City Solution - Smart Parking Solution - Smart Industry Solution.Test and verification / onboarding of IoT devices using LWM2M.Develop Smart Contracts based on Blockchain.Delivering monetization solutions , based on ECB (Enterprise Cloud Billing) for:. E-Kakashi; agriculture IoT solution Japan.. Choice Hotels US; customer billing and intercompany billing.. Ministry of Electricity and Water Kuwait, Smart Metering, prepaid solution.Set up cooperation with 3PP software development company Epolsoft (Belarus)Initiated partnering with Libelium, Siemens, ABB, Advantech.Initiated participation in Campione (national program to make process industry smart / implement Condition Based Maintenance).Challenging staff and myself to learn everyday .Giving employees responsibility and trust. Show less Core 3 Project Manager in pre-sales engagements and delivery projects for customer Vodafone NL:Voicemail End to End improvement CDR TOP 50 reportsERCOSSI on TeMIP V 5.2Voicemail End to End improvementOSSRC 3.1LI-IMS redundant serverMINI Link Manager MM 5.0RFQ TeMIP V5.2SGSN 6.0, Ericsson,Vodafone NLBGW script developmentLucent Prepaid MMS DiameterDXX NMS R 14RFP for replacement IN PlatformConnect Live NE's to OSS Syntrack,SGSN 5.5RSG Phase 2TeMIP PM V5MOIPOSS RC 1.1 Show less
Manager Centre of Excellence Internet Of Things
Jan 2014 - May 2019Manager Services beyond standard voice calls
Oct 2008 - Dec 2013Manager Operations BMUM NL
Mar 2007 - Sept 2008Senior Customer Project Manager for customer Vodafone NL
Nov 2003 - Feb 2007

Strukton Rail
May 2019 - Feb 2022Responsible for setting up and execution of Strukton Rail's digital strategy.In the role of Product Manager, developing E2E IoT solutions based on Agile framework. in close cooperation with 3 PP Dual Inventive. Tested and verified in Pro Rail NL network.- Remote Monitoring Relay House- Remote swich heating- Overhead cable monitoringDigitalisation of the hour registration process for blue collar staff Strukton Rail NL.- Development of mobile APP (Android and IoS) for employees- Development of the WEB UI for managers- Gone live in February 2021Introducing cloud storage (360 video’s) and cloud computing (Development of Algorithms together with Centric Lithuania) using managed hosting at company rootnet. February 2020: Presented at Railforum – Theme: InnovationAdvisory role in Castlab. Start Up for additive manufacturing of spare parts and obsoletes www.castlab.nl Show less
Project Manager Digital Transformation
May 2019 - Feb 2022Project Manager Willow Rail
May 2019 - Dec 2019

Hamilton Medical
Feb 2022 - nowProduct Manager Connectivity and Smart Services
Licenses & Certifications

Project Management Professional
PMI-Project Management InstituteMar 2005
Languages
- duDutch
- geGerman
- enEnglish
- frFrench
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