
Niamh Fitzpatrick
Branch Manager

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About me
Interim Director of People & Development | Human Resources | Conflict Management Coach | Mediator
Education

CINERGY
2021 - 2021Conflict Management Coaching Graduate
Chevron Training
2015 - 2015FETAC Certificate Train the trainer DistinctionTrain the Trainer

Maynooth University
2018 - 2020Master of Arts - MA Mediation and Conflict Intervention 1st Class Honours
National College of Ireland
2000 - 2002Higher Certificate in Business Human Resources Management/Personnel Administration, General QQI level 6
National College of Ireland
2000 - 2004Bachelor of Arts (BA) Human Resources Management/Personnel Administration, General QQI level 8Activities and Societies: Class Representative

National College of Ireland
2014 - 2015CIPD Diploma Human Resources Development CIPD membership
Experience

Arcadia Group Ltd
Jan 1998 - Jan 2014Branch ManagerFirstly as sales advisor, followed by supervisor and assistant manager. Holding management position since June 2004. Manager/Multi-Site Manager Sept 2008-2014 HR support role Southern Ireland 2010-2014 Senior Deputy Manager July 2006-Sept 2008 Manager May 2004-July 2006 Supervisor Nov 2000-May 2004 Sales Advisor Nov 1998- Nov 2000 Recruitment and Selection Team and Junior Management training and development. Successfully training three staff through to management level. Delivering training initiatives Deliver on Key Performance Indicators (including achieving sales targets, cost management, markdown reduction, payroll control, customer service) Certified to conduct new Management inductions. Daily feedback and communication with Regional management and HQ departments. Performance Management. Implementation of grievance procedure on behalf of HR department within Eire support role. Conducting investigations and disciplinaries on behalf of HR department when required. Staff Appraisals. Succession planning from store to region. Implementation of company policies and procedures. Show less

College Proteins Group
Dec 2015 - Oct 2016Holding HR ManagerDefine specific HR strategies and provide proactive and effective solutions to employees and managers. Leading the implementation of the HR strategy for the organisation.Manage HR resources to deliver innovative solutions to the business. • Provide a comprehensive HR service to a multi-disciplinary workforce based across both sites.• Coach and advise management in all employee relations issues.• Champion best practice HR throughout the organisation, through advising and coaching line managers and through ensuring all policies and procedures are maintained and implemented in line with current legislation.• Support management in identifying and managing talent within the teams.• Manage recruitment and succession planning.• Collaborate with the CEO in creating and implementing strategic plans.• Ensuring maintanance of employee files.. • Guide management through performance management, grievance and disciplinary issues.• Champion employee engagement and support Organisational Change• To develop recommendations for improvement of organization’s personnel policies and practices.• To identify training and development required to improve employee performance.• To evaluate employees’ competencies in conjunction with line managers and to provide recommendations for their development.• To analyse appraisal system, review results and make recommendations accordingly.• To manage the annual appraisal process. Show less

Caterwaste Ireland trading as College Proteins
Oct 2016 - Dec 2016Customer Service Manager-Research Project.webp)
Irish Wheelchair Association (IWA)
Jan 2017 - nowAs part of my role I participate in leading and facilitating change to develop and implement best practice HR across the organisation. This requires collaborating with relevant internal departments and communicating effectively with staff and management. I contribute to the management, delivery and development of Irish Wheelchair Association's HR activities through working closely with the Operational, Senior and HR management teams.
Interim Director of People & Development
Oct 2024 - nowActing Human Resource Manager
May 2023 - nowWorkplace Mediator
Dec 2019 - nowHR/Employee Relations Team Lead
Jan 2019 - nowHR/Employee Relations Officer
Sept 2018 - Dec 2018HR Officer
Jan 2017 - Sept 2018

Freelance
Jan 2020 - nowMII Accredited Mediator
CINERGY Coaching
Jun 2021 - nowConflict Coach - CINERGY Accredited
The Mediators Institute of Ireland
Dec 2021 - nowDirector - Mediators Institute of Ireland
Licenses & Certifications

Certified Practitioner
Mediators Institute of Ireland
Conflict Management Coaching Graduate
CINERGY
Chartered Institute of Personnel and Development-Associate Membership
CIPD- View certificate

Associate Member
CIPDJul 2025
Volunteer Experience
Fundraiser
Issued by Marie Keating foundation on Jan 2010
Associated with Niamh Fitzpatrick
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