Niamh Fitzpatrick

Niamh Fitzpatrick

Branch Manager

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  • Timeline

  • About me

    Interim Director of People & Development | Human Resources | Conflict Management Coach | Mediator

  • Education

    • CINERGY

      2021 - 2021
      Conflict Management Coaching Graduate
    • Chevron Training

      2015 - 2015
      FETAC Certificate Train the trainer Distinction

      Train the Trainer

    • Maynooth University

      2018 - 2020
      Master of Arts - MA Mediation and Conflict Intervention 1st Class Honours

    • National College of Ireland

      2000 - 2002
      Higher Certificate in Business Human Resources Management/Personnel Administration, General QQI level 6
    • National College of Ireland

      2000 - 2004
      Bachelor of Arts (BA) Human Resources Management/Personnel Administration, General QQI level 8

      Activities and Societies: Class Representative

    • National College of Ireland

      2014 - 2015
      CIPD Diploma Human Resources Development CIPD membership
  • Experience

    • Arcadia Group Ltd

      Jan 1998 - Jan 2014
      Branch Manager

      Firstly as sales advisor, followed by supervisor and assistant manager. Holding management position since June 2004. Manager/Multi-Site Manager Sept 2008-2014 HR support role Southern Ireland 2010-2014 Senior Deputy Manager July 2006-Sept 2008 Manager May 2004-July 2006 Supervisor Nov 2000-May 2004 Sales Advisor Nov 1998- Nov 2000 Recruitment and Selection Team and Junior Management training and development. Successfully training three staff through to management level.  Delivering training initiatives Deliver on Key Performance Indicators (including achieving sales targets, cost management, markdown reduction, payroll control, customer service) Certified to conduct new Management inductions. Daily feedback and communication with Regional management and HQ departments. Performance Management. Implementation of grievance procedure on behalf of HR department within Eire support role.  Conducting investigations and disciplinaries on behalf of HR department when required.  Staff Appraisals. Succession planning from store to region. Implementation of company policies and procedures. Show less

    • College Proteins Group

      Dec 2015 - Oct 2016
      Holding HR Manager

      Define specific HR strategies and provide proactive and effective solutions to employees and managers. Leading the implementation of the HR strategy for the organisation.Manage HR resources to deliver innovative solutions to the business. • Provide a comprehensive HR service to a multi-disciplinary workforce based across both sites.• Coach and advise management in all employee relations issues.• Champion best practice HR throughout the organisation, through advising and coaching line managers and through ensuring all policies and procedures are maintained and implemented in line with current legislation.• Support management in identifying and managing talent within the teams.• Manage recruitment and succession planning.• Collaborate with the CEO in creating and implementing strategic plans.• Ensuring maintanance of employee files.. • Guide management through performance management, grievance and disciplinary issues.• Champion employee engagement and support Organisational Change• To develop recommendations for improvement of organization’s personnel policies and practices.• To identify training and development required to improve employee performance.• To evaluate employees’ competencies in conjunction with line managers and to provide recommendations for their development.• To analyse appraisal system, review results and make recommendations accordingly.• To manage the annual appraisal process. Show less

    • Caterwaste Ireland trading as College Proteins

      Oct 2016 - Dec 2016
      Customer Service Manager-Research Project
    • Irish Wheelchair Association (IWA)

      Jan 2017 - now

      As part of my role I participate in leading and facilitating change to develop and implement best practice HR across the organisation. This requires collaborating with relevant internal departments and communicating effectively with staff and management. I contribute to the management, delivery and development of Irish Wheelchair Association's HR activities through working closely with the Operational, Senior and HR management teams.

      • Interim Director of People & Development

        Oct 2024 - now
      • Acting Human Resource Manager

        May 2023 - now
      • Workplace Mediator

        Dec 2019 - now
      • HR/Employee Relations Team Lead

        Jan 2019 - now
      • HR/Employee Relations Officer

        Sept 2018 - Dec 2018
      • HR Officer

        Jan 2017 - Sept 2018
    • Freelance

      Jan 2020 - now
      MII Accredited Mediator
    • CINERGY Coaching

      Jun 2021 - now
      Conflict Coach - CINERGY Accredited
    • The Mediators Institute of Ireland

      Dec 2021 - now
      Director - Mediators Institute of Ireland
  • Licenses & Certifications

    • Certified Practitioner

      Mediators Institute of Ireland
    • Conflict Management Coaching Graduate

      CINERGY
    • Chartered Institute of Personnel and Development-Associate Membership

      CIPD
    • Associate Member

      CIPD
      Jul 2025
      View certificate certificate
  • Volunteer Experience

    • Fundraiser

      Issued by Marie Keating foundation on Jan 2010
      Marie Keating foundationAssociated with Niamh Fitzpatrick