Katie Arterburn

Experience

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  Chipotle Mexican Grill

  Jan 2007 - Dec 2007

  Student Brand Manager

  •Coordinated events on and off campus to promote the Chipotle brand and mission.•Initiated contact and communication with potential clients in order to set up sponsorships and future events.•Maintained an updated contact list in order to renew sponsorships.•Handled bi-weekly conference calls with the corporate office to establish communication and set monthly goals.

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  Black Friar Pub

  Oct 2008 - Mar 2012

  Assistant Manager

  •Responsible for managing 40+ employees: 2 full bars, waitstaff, bussers, door staff, and kitchen. •Implemented a highly succesful training program for all FOH staff•Maintain a happy work environment, while maintaining cost, waste, piliferage, and spoilage.•Pride myself in creating a “second home” within our pub and enjoyed facilitating many memories made within our doors.

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  The Old Monk

  Mar 2012 - Aug 2024

  General Manager

  •Recruits, trains, and coaches a staff of 40+ members, ensuring that they understand and implement our company culture and service expectations.•Proud to have grown 4 employees to General Manager roles for sister locations within 5 years.•Responsible for all scheduling, payroll, purchasing, inventory, and general administrative duties•Builds relationships with the local community and neighborhood through organizing charitable donations and volunteer opportunities for staff, raising over $20,000 for the North Texas Food Bank last year. •Acts as caretaker of the building and surrounding property; tending to any Repair and Maintenance issues in a timely manner.•Hold a record of never having a team member leave to work for a competitor within the 6 years I have been GM•Introduced a new dress code for all staff, building a website that makes it easy for new hires to understand.•Creates fun and memorable experiences for my staff, truly building a team environment that they feel good to be a part of.•Inspires my staff to take ownership in their positions, operate with kindness toward their teammates, and give exceptional service each and every moment they are with a guest. Show less

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  The Skellig

  Oct 2016 - Mar 2017

  General Manager

  •Stepped in without hesitation when needed to oversee operations and hire and train new management while still working with an interim manager to help oversee operations at The Old Monk•Streamlined ordering by implementing systems already in use at our other location, The Old Monk•Improved on multiple aspects of the pub, from scheduling and training, to hiring practices and hours of operation•Acted as a lifeline to staff that had just lost their General Manager, bringing positive energy into the workplace Show less

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  Old Monk Oak Cliff, Kilmac's

  Apr 2024 - now

  Managing Partner