
Cheryl Cheever
Executive Assistant

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About me
Chief Administrator Officer/ Operations Manager
Education

Simmons College
2005 - 2008Bachelor of Arts (BA) English Language and Literature/Letters
York County Community College
2004 - 2006Associate of Arts (AA) Liberal Arts and Sciences, General Studies and Humanities 3.97Activities and Societies: Phi Beta Kappa, Member Governance Committee

University of California, Irvine Division of Continuing Education
1997 - 1999Legal Assistant/Paralegal
Experience

DeStefano & Associates, Inc.
Jan 2001 - Jan 2004Executive AssistantA Construction Management Firm • Supported three architects and one principal in a construction management firm.• Directed all administrative and project support efforts.• Conducted in-depth business-development research and compiled results for review by proposal team.• Developed presentations and scheduled all executive-level meetings and travel.• Significantly reduced time required to prepare and distribute quarterly financial reports by execution of electronic reporting procedures. • Played key role in design of inter-office intranet, collaborating with Web developers to identify and define essential components of site functionality. • Monitored personal bank accounts and reconciled statements; Kept track of medical expenses and compared to incoming documentation received from insurance company; paid amount due from flexible spending accounts Show less

York County Community College
Jan 2004 - Jan 2006Executive/Administrative AssistantA Public Community College• Provided executive and administrative support for Assistant Dean of Student Services, Admissions and Financial Aide Departments in a community college setting.• Responded to inquiries regarding policies and procedures involved in applying for admission.• Administered placement tests, advised and assisted students in the selection of classes and orientation.• Responsible for the maintenance and integrity of all campus student academic records.

Bridge Over Troubled Waters
Jan 2006 - Jan 2008Executive Assistant (Contract)Boston's Foremost Agency Providing Life-Changing Services For Homeless, Runaway And At-Risk Youth• Directed day-to-day office operations, providing fundamental support to Executive Director of a non-profit agency serving over 4,000 high risk and runaway youths to help them transition into safety and sufficiency. • Database administration - processing information, compiling, categorizing, maintaining, and verifying information or data.• Managed accounts payable and receivable, including balancing cash, posting gifts and credit card/bank reconciliations. Maintained weekly and monthly reports to Controller.• Compiled statistical reports for management and produced charts, reports and spreadsheets. Show less

Institute for Community Health
Jul 2008 - Oct 2013Executive Assistant II and Operations ManagerNon-Profit Community-Based Research Organization Executive Assistant II/Operations Manager 2010-PresentProvided essential support to Executive Director/Senior Vice President and supervised routine office operations• Represented the Executive Director in all program operations and organizational commitments• Demonstrated knowledge of the nuances, appropriate etiquette, and specific preferences of the Executive Director• Planned and organized conferences, retreats, and/or annual events• Acted as logistics manager for all events• Collected and maintained annual reports from corporations and foundations• Assisted in compiling financial, statistical data, and reports• Prevented scheduling conflicts and resolved conflicts competing with Executive Director’s schedule• Developed procedural manuals and protocols for the organization including an Employee Manual• Oversaw daily operations of organization• Researched, interpreted and summarized information affecting organizational goals and objectives• Anticipated and negotiated solutions for potential problems that could impact the scope of the organizationExecutive Assistant I 2008-2010• Prioritized and negotiated organizational needs regarding meetings, timeframes, and deadlines• Networked with internal and external parties at all levels, including CEO’s• Autonomously researched, developed, and composed presentation materials and speeches • Organized and assimilated documents for boards meetings, including taking and disseminating meeting minutes• Tracked and monitored pending issues for follow-up and independently developed agenda for future meetings• Anticipated Executive Director’s needs to initiate written communication for her review• Located and assembled information for various reports, briefings, and conferences• Attended Executive Director’s meetings to stay abreast of and prioritize issues • Maintained Executive and Associate Director’s calendars and scheduled all travel arrangements Show less

Roche Diagnostics Europe
Oct 2013 - Jan 2016Executive AssistantResearch Based Healthcare Company• Provided high-level administrative and corporate support to the General Manager/Senior Vice President and nine other Senior Vice Presidents/Head of Departments from the senior leadership team• Analyzed work systems and ascertained innovative methods to complete them efficiently while standardizing the process• Oversaw daily operations of organization in Boston and Westborough offices. Handled monthly time, expense, and travel reports; controlled inventory, and maintained equipment and technology.• Interfaced with internal and external parties at all levels, including CEO’s. Responded to questions by identifying and implementing workable solutions to problems with minimal guidance.• Conducted in-depth business-development research and statistical reports for review by proposal team.• Developed presentations and scheduled all executive-level meetings and travel (domestic and international) including intricate itineraries • Played key role in design logistics of new Boston office, collaborating with architects, designers and construction team. • Developed agendas, transcribed minutes, tracked and monitored action items for Leadership Team meetings. • Responsible for all aspects of accounts payable and receivable including allocating capital assets and expenditures while apportioning amounts to tax classifications. Show less

Pixability
Jan 2016 - Jan 2018Executive Assistant To Chief Executive OfficerVideo Advertising Software Company Startup• Complex schedule management overseeing a dynamic calendar; planning and scheduling meetings, conferences, teleconferences, interviews and speaking engagements;• Arranged extensive international/domestic travel, monitored the progress of trips as needed, including after hours;• Planned annual retreat, quarterly offsite events including after-hours activities by locating hotels and work spaces, creating a budget, negotiating terms of contracts with venues and preparing post-survey;• Management of corporate credit cards and expense reports;• Maintained human resource records including company organizational charts and employee directory. • Managed staffing and onboarding for personnel;• Contributed to the formulation of policies and procedures and processed 75% of stock option documentation with the CFO. Show less

Care.com
May 2018 - Dec 2018Senior Executive Assistant to Chief Executive Officer, Chairwoman and FounderPublicly-Traded Corporation (NYSE)Contract Hire to access operational issues and efficiency of C-Suite support and increase productivity with an emphasis on the development of systems, objectives and quality results while being a peer mentor and resource.• Assessed C-Suite for functionality and efficiency then increased productivity by 30% with implementation of new system;• Maintained calendar and email; handling action items, due dates, and resolving conflicts;• Assured adequate preparation for meetings and travel including assembling materials, scheduling venues, coordinating transportation and other planning needed;• Organized logistics for the Board of Directors. Managed reports, provided notices, scheduled venues, arranged travel and dissemination of materials electronically; Participated in organization and preparation for quarterly earnings call;• Planned and managed complex, multifaceted travel arrangements with detailed itineraries for international/domestic travel by utilizing travel policy and personal preferences;• Managed and assisted in the development of other administrative professionals within the organization as a peer advisor and resource;• Maintained complete confidentiality of topics which are highly confidential, sensitive, and critical in nature or contain proprietary information;• Assisted with personal matters, including vacations and travel at the direction of the CEO. Show less

Motif FoodWorks, Inc.
Apr 2019 - Nov 2019Executive Assistant and Operations Manager (Position Phased-Out)Food Ingredients Company Startup As the Number 3 hire contributed to 5 year Strategic Planning Meeting Prior to Start Date• Executive Assistant administration and management, provided sophisticated calendar management for CEO and served as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO;• Orchestrated the development of systems and procedures to setup departments and streamline performance;• Successfully drove the implementation of new HR Framework;• Oversaw IT migration from Google Apps to Microsoft 365 with less than 10% downtime;• Provided support to the Board of Directors. Scheduled and arranged meetings, compiled and distributed materials, prepared meeting minutes, and maintained corporate documents while adhering to compliance with applicable rules and regulations utilizing Robert’s Rule of Order. Show less

Cheever Administrative and Operational Services
Nov 2019 - nowConsultantToday Tray, Inc. October 2020 - PresentExecutive Assistant/Operations Manager• Assists with various clerical duties, meeting support, maintaining records, retrieval of information, and producing correspondence• Assists with special projects as needed• Organizes and prioritizes critical issues and helps facilitate efficient decision makingIntroduced corporate entity management in all phases; Researched patents and trademarks for usageKustom Products, Inc. November 2019 - PresentChief Administrative Officer/Operations Manager• Provides complex administration, coordination, and operational support to the management team• Participates in the development and actualization of strategic plan• Supports and increases the efficiency of the executive and ensures effective use of time and productive interactions with staff and the public• Oversee company's interactions with the public by implementation of social media platforms' content strategies; Analyzes engagement data, identifies trends in customer interactions and plans digital campaigns to build community online• Uses discretion, judgment and knowledge of the organization, to facilitate the executive's activities• Generated SOP’s for efficiency, quality output and uniformity reducing miscommunication by more than 60%• Streamlined inventory management system and administered loss prevention program• Introduced corporate procedures and documentation for annual meetings, notices and required filingsJourney to Foodie, LLC November 2019 - PresentExecutive Assistant/Operations Manager• Provides high-level administrative support• Prioritizes and manages multiple projects simultaneously including follow through on issues in a timely manner• Summarizes, prioritizes, and researches information into a concise and usable format• Ensures organizational practices complies with state and local law• Manages routine regulatory compliance matters Show less
Licenses & Certifications

Notary Public
Commonwealth of Massachusetts
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