Peter Abwoga

Experience

• 

  Kenya National Examinations Council

  Sept 2013 - Oct 2013

  Information System Analyst/Developer Intern

  MS SQL database design and management.

• 

  Kenya Power

  Sept 2013 - Apr 2022

  Duties• Migrated oracle 11g/12c enterprise databases to Oracle Real Application Clusters version 12c to improve performance and provide high availability.• Enforcing Systems and Database security. • Management of oracle database 10g/11g and 12c data guard environments.• Analyze Oracle database performance by utilizing OEM Cloud Control 13c.• Verifying completion of scheduled jobs such as RMAN backups.• Ensure efficient use of available disks space in UNIX servers.• Provide ADDM, AWR and database health reports and recommend actions to improve performance.• SAP, Oracle Database and Unix/Linux Administration, support of KPLC’s central servers.• Systems Administration I.e. Systems and Database user creation, deletion, modifications, assignment of roles, and password management.• Performing daily System and Server monitoring.• Work with developers to ensure upcoming deployments are correctly implemented and supported.• Deployment and management of Linux server environment designed for hosting and development of KPLC’s prepaid and postpaid services.• Diagnosing and resolving advanced Linux related issues that included systems performance and outages. Show less - Receive calls from our customers using our IT Service Management tools ( LAN Support)- Monitor the ICT helpdesk(LAN Support) system and ICT support emails daily for requests that are due for resolution and resolve them or escalate them.- Support all aspects of PC/Laptop upgrade projects, inventory and roll out implementation.- Support hardware including Desktop, Laptops, and printers.- Use System Center Configuration Manager To manage Software.- Configuration support for IPhone, IPad, Android Phones and Laptops.- Ensuring security updates are applied to desktops and laptops.- Installation and Update of software, as well as troubleshooting equipment. - McAfee Enterprise installation in desktops and laptops. - Resolve Windows related issues.- Upgrade and migrate Windows XP to either Windows 7 or 10, as well MS Office 2003, 2007 to MS Office 2010, 2013, or 2016.- Change or reset user passwords through the use of Active Directory.Other- Providing assistance and support to colleagues in IT-related matters- Ensuring that a high level of customer service and support is provided to all internal customers- Performing basic administrative support duties, as required, to meet specific operational objectives - Working extra hours, as required and where reasonable Show less

  • Unix/Linux Sys Admin | Oracle DBA

    Jan 2017 - Apr 2022

  • Information Technology Support Assistant

    Sept 2013 - Jan 2017
• 

  Co-operative Bank of Kenya

  Apr 2022 - Feb 2023

  DBA - Co operative Bank
• 

  Amazon Web Services (AWS)

  Feb 2023 - now

  Cloud Support Engineer - AWS