Chukwuemeka Azonobi

Experience

• 

  Coine Computer Systems

  Mar 2015 - Aug 2015

  System Engineer & Administrator

  Technical Support Specialist / Desktop Operator:•Troubleshoot, resolve and document user help requests for desktop, laptop, mobile, network and peripheral problems.

• 

  Nigerian Ports Authority

  Sept 2016 - Dec 2016

  IT Intern

  • Assist in the deployment of Revenue and Invoice Management Systems (RIMS).• Provide Technical support for deployed solutions.• Assist the Technical Lead in configuring and implementing Oracle Finance and Billing Engine.• Commended for quickly resolving complex issues including system crashes, network slowdowns, connectivity problems, security breaches, virus infections and more.

• 

  Mobil Oil

  Jan 2018 - Jul 2018

  IT Intern

  • Provide 1st-level technical support for 150+ users, ensured quick resolution of user concerns and escalated more complicated issues to helpdesk managers.• Used technical, analytical and communication skills to accurately identify user needs and provide effective solutions.• Achieved a user satisfaction rating of 4.7/5.0 (12% higher than average); consistently logged and monitored ticket status to ensure fast, quality resolution of every issue.

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  Vela Business Solutions

  Jul 2018 - Dec 2019

  - Maintained websites and web application UI/UX, optimizing for speed and scalability, resulting in a decrease in load times.- Migrated apps to modern frontend frameworks, enhancing development efficiency.

  • Frontend Engineer

    Jan 2019 - Dec 2019

  • [Intern] UI/UX Designer & Frontend Engineer

    Jul 2018 - Dec 2018
• 

  The Now Entity Enterprise

  Jan 2020 - Feb 2021

  UI/UX Designer & Frontend Engineer

  - Architected and developed fintech and agritech platforms, achieving a 50% increase in user retention through intuitive design enhancements.- Conducted user research and A/B testing, implementing iterative improvements based on user feedback.

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  Dinerstack

  Aug 2020 - Nov 2020

  UI/UX Designer & Frontend Engineer
• 

  FileQL

  Mar 2021 - Mar 2021

  Frontend Engineer

  - Developed the new FileQL website and markup for the web application with a focus on mobile optimization, resulting in a 40% increase in mobile user engagement.- Collaborated closely with the design team, ensuring seamless integration of UI/UX improvements.

• 

  OneRoute

  Mar 2021 - now

  - Spearheaded the development of OneRoute, a unified customer communication platform, achieving a remarkable 67% enhancement in UI/UX, also optimizing onboarding and search functionalities.- Engineered a highly-customizable Omnichannel Livechat Plugin, ensuring seamless user experiences and increased user engagement.- Collaborated cross-functionally to streamline internal processes, enhancing team efficiency by implementing agile methodologies.

  • Senior Frontend Engineer

    Jan 2023 - now

  • Frontend Engineer

    Mar 2021 - Dec 2022
• 

  Bustlerush

  May 2022 - Sept 2022

  Frontend Engineer
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  Joint Labs

  Sept 2022 - Dec 2022

  Frontend Engineer

  - Developed diverse digital portfolios, including pioneering decentralized trading protocols, expanding the user base by 50%.- Developed user-centric designs, and integrated user feedback to implement features that improved usability and increased user satisfaction.- Collaborated to reduce load times by 30% and enhance overall platform performance.

• 

  Do Me a Solid

  Jan 2023 - Sept 2023

  Senior Frontend Engineer

  - Orchestrated the creation of "Do me a Solid," a comprehensive platform leveraging a Chrome extension to curate the best online shopping deals worldwide.- Redefined user experiences by providing a streamlined interface for accessing global deals, optimizing user savings, and enhancing shopping convenience.- Achieved a 25% increase in user acquisition and retention through SEO strategies and refined conversion funnels. Mentored and guided the team in modern frontend technologies, fostering an environment of innovation. Show less

• 

  Konvas AI

  Jan 2024 - May 2024

  Senior Frontend Engineer

  - Utilized advanced frontend technologies to build intuitive interfaces that seamlessly integrate AI capabilities, enhancing automation, decision-making, and sales growth.- Led the frontend development of innovative AI agents for e-commerce brands, revolutionizing retail experiences and brand-customer interactions.- Drove continuous innovation, empowering brands to swiftly deploy and iterate on campaigns, leading to accelerated growth and optimal utilization of customer data.