Emma Pelham

Experience

• 

  San Antonio Federal Credit Union

  Jun 2000 - May 2012

  Manage employee and benefit information in HRIS, payroll system and with insurance providersAssist with management of FMLA tracking by designating preliminary FMLA, approval/denial of FMLA and medical leave request, answer FMLA questions, and update and maintain FMLA databaseUpdate and correct timecard entries to reflect proper FMLA and Medical Leave pay codes Provide guidance and information to managers and employee regarding company policy, regulatory issues and benefitsWork with brokers to solve employee benefit issues Assist with annual open enrollment and continuous benefits enrollmentAdminister the benefits portion of new employee orientationAdminister exit interviews with terminating employeesPrepare and maintain retirement plan documents and annuity paymentsCreate and run reports monthly in the HRIS system to determine when employees become eligible for the Retirement Plan and send them the necessary information and maintain their beneficiary formsProcessing of Workman’s Compensation 1st Report of Injury, file claims on-line, maintaining office records and complete additional forms as needed to complete claims process Maintain employee voluntary products to include submitting premium payments, set-up of premiums, and maintaining contact with vendorSet up 401K, 457B, 401K Roth, and 401K contributions and loan payments in the HRIS/Payroll System Prepare and submit payments for medical claims, administration fees, stop loss fees, COBRA fees, and other invoices as neededRunning and importing insurance files into an Access database for the purpose of paying dental, AD&D, and basic life insurance premiumsSet-up quarterly 401(K) meetings, semi-annual book fairs and annual employee flu vaccinationsResearch outstanding items on payroll GLs and DDA accountsCreate Excel spreadsheets and Access databases as needed to perform my job more efficientlyAnswer employee phone calls and emails Show less Maintain employee information in payroll and HRIS systemsGenerate payroll reports; export in Excel format and file digital reports on HR network driveProcess monthly referral incentive pay and Spanish pay premiums. Calculate quarterly and annual bonus payouts to include overtime adjustments. Generate Ad Hoc reports and assist with payroll data entryAssist with time and attendance system issuesResearch outstanding items on payroll GLs and DDA accountsUpdate and correct timecard entriesCreate new employee and terminated employee filesPrint/reprint pay vouchers as neededFile payroll and benefit forms as neededBack-up to Payroll Coordinator; staying abreast of all changes in Payroll/HRIS software; developing and maintaining the ability to complete a payroll cycle independently from start to finishMaintain knowledge of prevailing employment and wage and hour lawsServe as contact for the IRS on issues such as wage garnishments, levy’s, and other tax matters Generate pension eligibility report; distribute beneficiary form and summary plan to eligible employees on a monthly basisGenerate 401K eligibility report on a quarterly basis; disseminate invitations to quarterly meetings; enter enrollment data in payroll system and on Principal website. Create address labels and carryout mailings as needed.Submit insurance payment to carriers for medical and dental premiums, flexible spending accounts, voluntary products, life insurance and long term disabilityDevelop and distribute all FMLA-related correspondence to affected employees and managers; ensure adequate tracking of FMLA absencesAssist with management of benefit plans, to include medical and dental plan administration and tracking, setting up and submitting 401K, 457B, 401K Roth, and 401K loan payments and contributionsCompletion of First Report of Injury reports and submission of reports to Workman’s Compensation carrierAssist with annual and continuous benefits enrollment Show less Prepare and process bi-weekly payroll and retro-dated salary increasesUpdate employee electronic and paper recordsProcess new hire and terminated employee filesVerify pay data from time and attendance systemImport and submit payroll data to processing vendorPost general ledger transactionsBalance and reconcile monthly general ledger and payroll accountsVerifying and maintaining employee leave balancesGenerate standard bi-weekly, monthly, quarterly and annual reports Show less Answer general Human Resources questions to include benefits and payroll issuesAssist in the preparation of meetings and project materialsPerform data entry of applications into HRIS applicant tracking databaseAnswer incoming calls and route to appropriate staff memberOrganize and maintain department files, supplies, and office equipmentAssist with daily management of employee store to include maintaining inventory, customer service/sales, and balancing of all related general ledgersSchedule and administer Pre-employment and certification testing; complete distribute corporate birthday cards/money; and interview as neededCoordinate quarterly Employee Service Awards and Credit Union Blood DrivesPerform background checks on potential candidatesInvoicing and billing of vendersRemittance and reconciliations of ticket sales Show less

  • Benefits Specialist

    Dec 2008 - May 2012

  • Compensation & Benefits Analyst

    Feb 2007 - Nov 2008

  • Payroll Coordinator

    Mar 2006 - Feb 2007

  • Human Resources Assistant

    Nov 2004 - Mar 2006

  • Senior Teller/Account Service Representative

    Jan 2002 - Nov 2004

  • Senior Teller

    Sept 2001 - Jan 2002

  • Teller

    Jun 2000 - Sept 2001
• 

  Thank You Nurses, Ltd.

  Sept 2012 - Nov 2013

  Payroll and Benefits Coordinator

  Coordinate and process semi-monthly payroll and annual bonuses for 500+ employeesUpdate and correct timecard entries Maintain employee files and records in accordance with compliance and regulatory lawsSupervise 2 HR/Payroll team members in the San Antonio and McAllen offices by delegating, distributing and verifying their workAct as Liaison for San Antonio, McAllen and Dallas offices to resolve employee issues regarding benefits, payroll, human resources and safetyManage employee, payroll and benefit information in HRIS, payroll system and with insurance providersAssist with policy development and documentationKeep abreast of laws and regulations relative to Human Resources and Employee RelationsManage FMLA tracking by designating preliminary FMLA, approval/denial of FMLA and medical leave request, answer FMLA questions, and update and maintain FMLA databaseProvide guidance and information to managers and employee regarding company policy, regulatory issues and benefitsWork with brokers to solve employee benefit issues Conduct annual open enrollment and continuous benefits enrollmentAdminister new employee orientationCreate and run reports monthly in the HRIS system to determine when employees become eligible for the 401(K) plan and update eligibility status in ADP Maintain employee voluntary products to include submitting premium payments, set-up of premiums, and maintaining contact with vendorReconcile invoices for medical, dental, vision, life and voluntary products to payroll deductionsCreate and run Ad Hoc Reports as neededCreate Excel spreadsheets and Access databases as needed to perform my job more efficientlyAnswer employee phone calls and emailsManage job postings in Monster and review resumes and forward applicants to hiring manager Show less

• 

  Execupay

  Nov 2013 - May 2018

  Human Resources Manager

  Develop and audit company personnel policies/procedures and employee handbook.Manage employee health, welfare and retirement plans.Develop and manage the performance evaluation program and review of employee performance appraisals.Manage employee benefit administration including distribution of benefit packages to eligible employees, processing insurance enrollment/changes, and reconciling monthly insurance billings.Prepare employee separation notices, related documentation and conduct exit interviews.Coordinate all aspects of workers compensation program, includes issues relating to modified duty/early return to work, ADA, and claims management.Consult with management to propose courses of conduct for HR/employee relations issues, matters of corrective action, discrimination charges and other grievances.Investigate employee relations issues, policy violations and other performance issues, and facilitate appropriate disciplinary action.Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.Develop and facilitate all new-hire orientations.Built a comprehensive employee recruiting strategy.Develop and enforce company policy and procedures relating to all phases of human resources activity.Manage all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.Establish and monitor employee pay scales.Conduct job analysis and job evaluations, resulting in quality job specifications.Act as liaison between employees and insurance carriers to resolve problems and clarify benefits.Update key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.Process unemployment claims and act as the company representative at unemployment hearings.Prepare, analyze, process, and audit bi-weekly payroll.Coordinate the year-end payroll process, review W-2s and 1099s, and final reports. Show less

• 

  VIA Metropolitan Transit

  May 2018 - now

  Manage all aspects of the payroll cycle functions to ensure accurate payroll reporting, processing of taxes, benefit deductions, wage garnishments, & special payroll runs in accordance with federal, state, & local payroll, wage, & hour laws.Ensure consistency in payroll practices, controls, management reporting, & problem resolution.Ensure tax compliance of federal tax withholding as well as social security & Medicare withholding.Oversee timekeeping systems, recording of employee earnings, payroll deductions, reconciliation of payroll discrepancies & submission of reports. Responsible for the creation of analytical reports from the Payroll & Timekeeping software systems.Responsible for changes, upgrades, & maintenance of algorithms within the payroll, timekeeping, & tax software systems.Provide data to HR Team to assist in the completion of annual salary surveys.Maintain effective internal controls & proactively work to identify & implement efficiency improvements.Implement, maintain, & review payroll processing systems to ensure timely & accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, & other deductions.Ensure accurate & timely processing of personnel notices.Create & utilize Access databases to assist in ad-hoc reporting.Process office staff and two union hourly pay groups.Update retirees in payroll system & process monthly retirement payroll. Maintain employee leave accruals & balances.Responsible for federal tax deposits, quarterly 941 tax filings, & year-end 945 tax filings, W-2’s, & 1099-R’s.Maintain company hierarchy & employee positions in the integrated software system.Facilitates audits by maintain accurate & detailed records & documentation for auditors.Manage payroll team workflow to ensure all payroll transactions are processed accurately & timely.Providing Accounting with monthly analysis reports & Pension Plan reporting.Reconciling payroll deductions & prepare check requests. Show less Serve as the Lead for the Employee Services and Benefits Department in the development and execution of the health and flex program initiatives. Act as the primary liaison between employees/retirees and insurance companies. Provide executive assistance to the Manager of Employee Services and Benefits in developing policies that promote cost containment, employee wellness, and program sustainability as well as planning, organizing, and implementing Employee Services and Benefits activities. Serve on project teams as an insurance expert, and frequently reviews company policies to determine new and shifting insurance needs. Recommend new company insurance policies and keeps track of important policy details which affect benefit guidelines and reporting. Provide statistical and analytical analysis related to claims to assist with the development of future benefit plan design, cost effectiveness and efficiency, and cost saving opportunities. Work closely with the Wellness Coordinator to ensure health and wellness initiatives align with targeted areas of concern under the health program. Serve as the HIPAA Privacy Officer to establish privacy policies, monitor regulatory compliance, and conduct annual risk assessment. Show less Responsible for complex analytical work in support of the Benefits functions. Researches, analyzes and evaluates benefit plans/programs to identify change initiatives. Ensures compliance with State and Federal mandates. Responsible for a full range of administrative support for the Senior Benefits Specialist and Department Manager in administering the various insurance benefit programs. Assistwith planning, communicating, and execution of Open Enrollment activities.*Support the in managing benefit reporting, monthly billing, & file transmittals*Ensure data integrity & accuracy of employee benefits information through periodic audits *Assists with the 1095 C’s, ensuring accuracy of data & compliance with the IRS Regulations*Assist by participating & coordinating special projects involving benefit analysis & the implementation of new benefits programs/initiatives*Responsible for coordinating data collection & ensuring data integrity necessary to complete government compliance reporting*Responsible for administration of group benefits plans & programs including medical, dental, vision & ancillary benefits*Research & analyze benefits plans, programs, & policies & make recommendations based on data analyses*Monitors benefits eligibility, limitations, & restrictions of plan participations & ensures compliance with both plan provisions & government requirements*Assesses compliance requirements of state & federal reports as related to insurance and benefits*Effectively manage relationships with third-party vendors, internal customers, & consultants*Resolve issues related to the benefits function*Serve as employee advocate to identify resources for resolution of issues & concerns*Assists in the planning and development of benefit informational material & activities for Open Enrollment.*Complete benefit surveys from other employers, & Benefit or Health Care Consulting Firms.*Create ad hoc reports & provide data to support trend analysis & HR metrics Show less Work in conjunction with the Manager of Payroll with time & record keeping systems, recording of employee earnings, payroll deductions, reconciliation of payroll discrepancies & submission of reports. Analyze situations to determine solutions based on VIA policies & union working conditions agreement. Process salaried, two hourly, & pension payrolls. Review & verify regular hours, assigning account numbers, overtime calculations in accordance with FLSA regulations. Maintain employee vacation & sick leave accruals & balances.Reconcile authorized positions to budget for salaried & hourly employees. Maintain company hierarchy & employee positions in the integrated software system.Responsible for timely filing of taxes to include weekly federal tax deposits, quarterly 941 tax reports, & annual Employee Forms W-2 and 1099-R’s.Communicate with courts/attorneys concerning court orders, federal & state agencies in regards to federal tax regulations & employment information, & communicate with the Office of the Attorney General regarding verifications & child support orders.Provide assistance to Benefits Team in reconciling benefit deductions. Balance payroll deductions & prepare check requests for distribution.Responsible for the creation of analytical reports from the Payroll and Timekeeping software systems to management.Responsible for assisting with changes/upgrades to the payroll software system & tax software. Responsible for helping to ensure the accurate & timely implementation of any new payroll & timekeeping software systems.Responsible for assisting with preparation of fiscal year end audit work papers for payroll function.Responsible for the maintenance of algorithms for payroll earnings, deductions & tax files in a complex payroll software system.Provide assistance to General Accounting & work with account reconciliations & general accounting work.Assume responsibilities of Manager of Payroll in their absence. Show less

  • Manager of Payroll

    Jun 2021 - now

  • Senior Benefits Specialist

    Jun 2020 - Mar 2022

  • Benefits Analyst

    Aug 2019 - Jun 2020

  • Payroll Administrator

    May 2018 - Aug 2019