Colm Small

Experience

• 

  Bank of Ireland

  Mar 1994 - Nov 1995

  • Junior Manager, Personnel Department, Bank of Ireland (Retail Banking – Britain)

    Mar 1995 - Nov 1995

  • One year Graduate Training Programme, Bank of Ireland, (Retail Banking – Britain)

    Mar 1994 - Mar 1995
• 

  University College Dublin, Smurfit School of Business

  Nov 1995 - Nov 2019

  Leading and managing a key business for UCD Smurfit- With Senior Management, formulation and execution of the School's global strategy.- Leading and management of a team of seven dedicated professionals.- Student recruitment of over 1,000 Masters students each year which is a multi-million Euro business annually to The School. Marketing and Sales in a very competitive global environment. - Extensive knowledge of and business development in markets such as China, India, Europe and the USA.- Focus on quality and a rigour to the admissions part of the business.- Managing a wide portfolio of over 20 Masters programmes including the MBA and EMBA.- Bringing analytics into all that we do in The School. Show less Some highlights in this senior administrative position:• Management of eight teams, four directly (20 staff). Delivering and developing a core business for UCD’s 30,000 students, 3,000 staff & alumni• Developed and led a professional approach to training and communications for staff across the University, including the use of social media• Delivery of key projects improving services and reducing overhead for staff• An appreciation for business systems, their development and use • Innovation through a commitment to first class customer service – the successful delivery in August 2011 of online self-service documentation for students and third parties – first of its kind in Europe• Organisational change management experience Show less Some highlights:• Led and managed a highly motivated and professional administrative team (seven staff members) with a strong focus on the delivery of quality support services and systems for students (international and national) and staff• Fully managed the life cycle of the student function (marketing/recruitment, admissions, registration, assessment, conferring) for the School• Directly managed the Quinn School of Business Marketing Manager• Managed relationships with stakeholders including students, schools, employers, alumni, and all partner institutions, particularly those international ones• Led the on-line module enrolment project in summer 2003 – a first in UCD Show less

  • Senior Manager, Student Recruitment & Admissions

    Apr 2013 - Nov 2019

  • Head of Unit – Support, Administrative Services, UCD Registry

    Jul 2007 - Apr 2013

  • Associate Director, UCD Quinn School of Business Programmes Office

    Sept 2005 - Jul 2007

  • Manager, Quinn School of Business, Faculty of Commerce, University College Dublin

    Aug 2000 - Aug 2005

  • Undergraduate Programmes Manager and Manager of International Affairs, Faculty of Commerce

    Sept 1996 - Jul 2000

  • Manager of International Affairs, Faculty of Commerce,

    Nov 1995 - Sept 1996
• 

  Royal College of Physicians of Ireland

  Nov 2019 - Nov 2024

  Member of the RCPI Senior Management Team reporting to the CEO. Heading up the College's Training. Included in that: Training (all 31 Specialties) and supporting all six Faculties / Institutes, Accreditation (Medical Council and QAQI) and Health & Well-being. Member of the RCPI Senior Management Team reporting to the CEO. Heading up the College's Training and Examinations. Included in that: Training (all 31 Specialties) and supporting all six Faculties / Institutes, Examinations, Accreditation (Medical Council and QAQI), Curricula & Education and Health & Well-being.

  • Director of Postgraduate Training

    Jan 2024 - Nov 2024

  • Director of Postgraduate Training and Examinations

    May 2020 - Jan 2024

  • Deputy Head of International Affairs

    Nov 2019 - Apr 2020
• 

  Cuala GAA Club

  Jan 2022 - now

  Secretary to Cuala CLG (Voluntary Role)

  Club Secretary. Strategy, governance, legal, relationship management, communications, etc. Cuala CLG has circa 3,500 members and just over 100 teams.