Syed Mudassir

Syed Mudassir

IT Technical Support Officer

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location of Syed MudassirPakistan

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  • Timeline

  • About me

    Site Reliability Engineer at Cooperative Computing

  • Education

    • Federal Urdu University of Arts, Science & Technology, Islamabad.

      2012 - 2015
      Bachelor of Science - BS Computer Science B

      Activities and Societies: Football, Cricket, Reading Islamic books I have completed my degree in Computer Sciences and I have developed my skills in System Administration and Networking. This knowledge has empower me to operate in Windows and Linux platforms and taking grip on new technologies.

  • Experience

    • The Code It Company

      May 2016 - Jun 2017
      IT Technical Support Officer

      I have started my career as a Technical Support Officer with The CodeIT Company in May 2016. I have worked there under the supervision of my senior members. I have perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes. I have an ability to troubleshoot problems specified by the users and I can create extensive regimen and standard operating procedures for IT staff.

    • GLOBE MANAGEMENT PVT LTD

      Jul 2017 - Sept 2019
      System And Network Administrator

      I currently work as a Network and System Administrator with Globe Management Pvt Ltd, where I have been able to further strengthen my technical skills. My educational background and system administration experience are just part of what makes me a good candidate for your organization. I have attached my resume highlighting my academic and professional skills and look forward to hearing from you in due course.

    • Sherdil Cloud

      Oct 2019 - Feb 2021
      Associate Cloud Engineer

      I currently work as a AWS Administrator with Innovative Channels, where I have been able to further strengthen my technical skills. I have gained technical knowledge of AWS core services and DevOps. My responsibilities are, Working on AWS EC2, VPC, S3, Cloud Formation, Lambda, Cloud Front, Route53, RDS, Dynamo dB, Elastic Beanstalk, Cloud watch, Cloud trail, Managing more than 10 machines on AWS platform. Configuration and troubleshooting of multiple AWS services. Install Jenkins Server and necessary plugins needed for automation for different DevOps Tools. Hands-on experience with Jenkins for CI/CD and Ansible for configuration management. Show less

    • Logiciel Services

      Mar 2021 - Apr 2022
      DevOps Engineer

      - Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)- Working on ways to automate and improve development and release processes- Defining and setting development, test, release, update, and support processes for DevOps operation- Encouraging and building automated processes wherever possible- Working on Automation and Continuous Integration with Jenkins Server and Azure DevOps- Troubleshooting of issues across DevOps processes.- Selecting and deploying appropriate CI/CD tools Show less

    • Contour Software

      May 2022 - Jan 2024
      DevOps Engineer

      - Create, build and configure tooling for continuous build, integration, deployment and release- Design and implementation of automated tooling to support Agile software development projects.- Develop Ansible playbooks and modules- Define and setup the process for managing Ops developed playbooks- Working on Automation and Continuous Integration with Jenkins Server and Ansible Tower- Troubleshooting of issues across DevOps processes.- Write PowerShell and Bash Scripts to automate daily tasks on Windows and Linux Servers Show less

    • Cooperative Computing

      Feb 2024 - now
      Site Reliability Engineer

      - Implementing monitoring solutions to track the performance and health of systems and applications.- Analyzing system performance metrics and planning for capacity upgrades or optimizations to meet growing demands.- Responding to incidents and outages, conducting root cause analysis, and implementing corrective actions to prevent recurrence.- Developing automation scripts and tools to streamline deployment, configuration, monitoring, and troubleshooting processes.- Write scripts for automation using PowerShell and Bash. Show less

  • Licenses & Certifications

    • Microsoft Certified Systems Administrator (MCSA)

      CTTC (Pvt) Ltd.
      Feb 2019
    • ACA Cloud Security

      Alibaba Cloud
      Sept 2020
    • ACA Cloud Computing

      Alibaba Cloud
      Sept 2020
    • Cisco Certified Network Associate Service Provider Operations (CCNA)

      URDU IT Academy
      Jan 2016
    • AWS Solution Architect

      Sherdil IT Academy
      Dec 2019
    • AWS Certified Solutions Architect – Associate

      Amazon Web Services (AWS)
      Jul 2024
      View certificate certificate