Victoria S.

Experience

• 

  Ballymun Adult Read & Write Scheme

  Sept 1999 - Feb 2016

  IT Trainer (Contract/Consultant)

  • Create, develop, deliver & evaluate computer training courses to meet service level agreements on behalf of Department of Education using specific learning outcomes (SLO) as determined by FIT E-cert & Quality Qualifications Ireland (QQI)• Using Microsoft Word, Excel & PowerPoint create training/instruction manuals & workbooks relevant for client training in Word, Excel, PowerPoint, Internet & Email, Social Media• Create, develop & grade assessments, examinations & portfolios• Provide reports on training program to stakeholders using Word & Excel • Mentor and support clients also provide each with individual face to face & written feedback Show less

• 

  TimeWise Fostering

  Apr 2011 - Jun 2013

  Social Skills Coach (Maternity Leave Cover)

  • Attend, participate and contribute to weekly clinical team meetings.Work directly with individual young people placed with TimeWise carers under the direction and supervision of Program Supervisor• Provide a positive role model to young people to promote and reinforce social behaviours• Supplement and compliment educational needs as required by the current school curriculum• Using Word, Internet and PowerPoint designed, developed and implemented with team a life skills program for a young person placed with TimeWise• Develop, create and provide opportunities for experiential learning and to practice appropriate behaviour in a variety of settings.• Through communication, active listening and development of workshops, Identify the young person’s strengths and individual interests• Assist and mentor the young person develop positive relationship skills with others• Using Word document through session notes and reports progress of the young person in accordance with guidelines in place at TimeWise• Using Excel, PowerPoint & Word provide any specific reports required by other agencies and stakeholders, HSE & Daughters of Charity Show less

• 

  TimeWise Fostering Services

  Apr 2011 - Jun 2013

  Administrator/Receptionist (Maternity Leave Cover)

  • Report to Program Manager/Program Supervisor and assist both with administrative duties• Type and proof read clinical reports, supervision notes, letters• Attend meetings, record minutes and prepare for signing off• Update and maintain database• Assist in the end to end planning of company conferences and information evenings• Prepare relevant documentation for conferences, PowerPoint Presentations and information packs• Organise, complete and report on home visits to potential foster carers• Organise lunches, order flowers, gifts etc as and when required• Meet and greet visitors • Book rooms and cars for team members and visitors to the centre• Ongoing adhoc duties Show less

• 

  IT Rollout Consultancy

  Jul 2013 - Sept 2013

  Project Administrator/Team Lead (Contract)

  • Manage a team of four to six engineers completing a systems upgrade for Dublin Airport Authority• Assist Project Manager in day to day operation of the project providing administrative support. Using Word & Excel prepare reports, distribute departmental inter-office correspondence via Outlook, filing, & provide general assistance to I.T. department personnel• Using Excel create & assign daily schedules, setting clear expectations and ensuring timely feedback• Liaise, coordinate & communicate with end user via outlook, telephone and fact to face to ensure scheduling ran smoothly from start to finish• Manage and resolve any complaints or conflict issues Show less

• 

  City of Dublin Education Training Board

  Nov 2013 - May 2015

  Career Planning Coach

  • Deliver Career Planning and Career Preparation training courses to QQI Level 3 and Level 4• Assist students in identifying a career by setting goals, administering interest inventories • and skills assessments (use of career websites) and developing portfolios. • Through research and career websites, provide information on careers, career pathways and educational requirements. • Identify the educational and career options appropriate for each student and assist with the analysis of each option, including possible outcomes and their implications. • Conduct presentations using PowerPoint on topics such as job search, interview, and study skills. • Connect students and adults to educational, training and guidance support services via Internet.• Create information handouts and assignments relevant for training course using Word and PowerPoint• Produce and implement assessments using Word, to meet Specific Learning Outcomes criteria as outlined in the module descriptor created by QQI• Grade portfolios submitted by students on behalf of QQI Show less

• 

  Adult Education Service (CDETB)

  Nov 2013 - May 2015

  Program Administrator/Training Coordinator

  • Maintain an in-depth knowledge of the program while continuously evaluating existing operations and identifying areas of improvement• Liaise with stakeholders about program details & collaborate with team of trainers to implement recommended changes based on training evaluations.• Communicate with via Gmail, support & mentor trainers so the training courses run smoothly from start to finish.• Mentor & guide course attendees linking them in with other services such as Guidance Service, Department of Social Protection, Literacy agencies & Colleges of Further Education.• Using Word & Excel manage registration, attendance records & waiting lists for all training programs.• Responsible for all logistics and operations (scheduling, room hire, resources) Show less

• 

  Dublin City Council

  Jan 2017 - now

  Clerical Officer

  • Work in a team of twelve in Housing Development, reporting to a Senior Staff Officer• Responsible for identifying & acquiring a variety of suitable accommodation for social housing according to Dublin City Council Housing Purchase Policy• Collaborate with Building Inspector to identify and acquire suitable properties for purchase• Liaise with Valuers Department to progress house acquisitions to final purchase• Prepare appropriate Managers Orders for House Acquisition• Prepare & submit relevant documentation to Law Department• Assist Part V Department ensuring Property Developers adhere to Part V protocol• Prepare weekly, fortnightly, monthly Housing Development statistics using Microsoft Excel for Department of Housing, Planning, Community and Local Government and other agencies.• Using in-house software update Housing Acquisitions registry of properties• Manage Housing Development email account• Create update and maintain Housing Acquisitions Procedures Manual • Create, update and maintain OHMS Procedures Manual Show less