Kendra Carter

Experience

• 

  Gesa Credit Union

  Jul 2012 - Jan 2014

  Teller

  •Receive and process financial transactions to include deposits, withdrawals, and loan payments. •Initiate and participate in discussions with customers about credit union services and products. •Work in conjunction with other team members and departments to handle customer’s needs. •Manage student led branch within the high schools and coordinate and assist the customer service objectives.

• 

  Lamb Weston

  Jan 2014 - now

  •Lead continuous improvement projects and align resources to meet company expectations. •Prepare standard operating procedures and conduct training. •Offer solutions to assigned customer accounts by providing services based upon specific customer/company service identified standards. •Review, interpret, and inquire on contracts between Lamb Weston Sales, Distributors, and Operators to ensure they align with company terms while also meeting the customers objectives and expectations. •Work on cross functional/global teams to deliver cost savings and design and implement solutions within new systems. •Works towards creating metrics to show where there are possible process gaps and necessary alignment. •Support senior management by preparing analytical reports and supporting documentation to show areas of improvement and support the implementation of new processes. •Provide effective leadership and direction by coordinating with audit assistance and response by maintaining internal controls and develop an environment of teamwork. •Make decisions based on experience and company standards and processes. •Set quarterly and yearly goals for myself and team to accomplish. •Interact with Lamb Weston sales, internal departments, and customers to investigate, resolve and respond to issues and questions. Show less

  • Director Invoice to Cash

    May 2023 - now

  • Sr. Manager Settlements

    Jan 2014 - May 2023