Arpan Shukla

Experience

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  HCLTech

  Mar 2012 - Jan 2014

  Junior Engineer

  ➢ Responsibilities: ✓ Provide basic level technical support, guidance and direction for products supported as well as communicating the same to client.✓ Software troubleshooting like bug analyses. ✓ Performing other ad-hoc duties as per requirement as:● Analyzing postproduction issues and sharing information with onsite leads.● Sharing feedback from end user on deployed product with L3 Team.● Analyzing team performance based on the internal metrics. ✓ Maintaining Global client relationship and assisting Onsite coordinator for day-to-day activities. ✓ Making job reports and signing off the job sheets for team & handling client calls on daily basis. ✓ To check the quality of delivered product or service requested. Show less

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  Wipro

  Jan 2014 - May 2018

  Software Engineer

  ➢ Responsibilities: ✓ Having comprehensive problem solving abilities, multitasking ability, willingness to take up ownership, facilitate teamwork and lead activities.✓ Client facing exposure in working alongside different customers across the globe.✓ Analyze Detailed Business Requirements to understand changes in the application.✓ Good knowledge of Software Development Life Cycle (SDLC) process, Testing Life Cycle and Defect Life Cycle, Agile model, ATDD and BDD.✓ Perform manual testing and automation testing (using Ruby and Gherkin language, Cucumber, Selenium web driver and Watir Web driver) with the focus on System Testing, System Integration Testing and Regression Testing, End to End Testing.✓ Work on Web Application Testing, Desktop Application Testing, Functional Testing, Usability testing, and Cross Browser Testing, GUI Testing and Web Accessibility testing.✓ Domain Knowledge – BFSI and SCM Application, Workflow Application, Web & Desktop based Application✓ Testing Web applications and Web Services for Client sites. ✓ Responsible for creation of Test case Scenarios, Test Planning, Preparation of Test Cases, Test Conditions and Test Scripts, Documentation and Test Execution, Discovering and Reporting Software Defects and Verifying Defect fixes.✓ Identifies Software Defects and interacts with developers to resolve them.✓ Recording, reporting and closing defects through the entire System Integration and User Acceptance testing cycle.✓ Prepare and maintain Defect Logs.✓ Conduct Positive and Negative Testing.✓ Hands on experience in working on QC, JIRA, TFS Defect Management tool.✓ Knowledge of JAVA and worked on Fiddler, VSTS tool as well.✓ Good analytical and logical skills.✓ Using the MS-Excel Tool.✓ Good in communication, interpersonal and leadership skills, motivator & dedicated worker.✓ Interacts with the clients, Developers, Onsite Coordinators for changes in the requirements and communicates the changes to all personnel involved. Show less

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  R Systems

  May 2018 - Nov 2021

  Project Lead

  ➢Lead multiple teams of resources dedicated for software testing for multiple clients. Assign daily tasks to team. Perform code review. Design Automation Framework.➢Drive process improvements and sharing best practices effectively across the organisation. Establish & implement clearly defined quality methods for staff to apply.➢Work alongside DEVOPS resource, to help with implementation of CICD using azure portal for multiple global environments.➢Driving scrum calls, manage and lead the testing team in the planning, execution, and reporting of UAT activities to ensure results of a complex enterprise software development using a combination of agile & iterative methodologies.➢Perform manual and automation testing (using ruby, python, gherkin, cucumber, selenium web driver) with focus on system integration testing and regression testing, end to end testing.➢Work on web, desktop, iOS based applications, functional, usability, GUI, cross browser, adhoc and web accessibility testing.➢Analyze detailed business requirements to understand changes in the application and pattern of defects for project & communicate findings to facilitate continual improvement.➢Interacts with the clients, Developers, Onsite Coordinators for changes in the requirements and communicates the changes to all personnel involved.➢Responsible for for E2E STLC.➢Client facing exposure in working alongside different customers across the globe.➢Hands on of Agile model, Robot Framework, ATDD and BDD in existing projects.➢Hands on experience on SVN, GIT, JIRA, sprint management, conducting retrospective, preparation of release notes.➢Test IPA and TestFlight builds of native iOS applications on different iOS platforms using Apple Configurator, TestFlight and simulators using XCode. Show less

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  Accenture

  Dec 2021 - now

  Infra Transformation Specialist

  * Led automation testing efforts for critical projects in the Healthcare domain.* Successfully managed Agile projects, fostering onshore-offshore collaboration, and delivering high-quality results on time.* Designed and implemented efficient testing frameworks, improving automation efficiency by 50%.* Expertise in Test Automation using Selenium, and Robot Framework with Python, reducing testing time by 35%.* Managed stakeholder relationships, ensuring clear communication and client satisfaction.* Developed and executed project plans, achieving exceptional project outcomes.* Consistently met or exceeded client expectations through effective client reporting.* Gained deep domain knowledge in Healthcare & Life Sciences enabling industry-specific testing solutions. Show less