
Rony Berbari, PMP
Athletic and Therapeutic Trainer

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About me
Director, Project Management Office at SEB Administrative Services Inc.
Education

Collège Édouard-Montpetit
2002 - 2004Social Sciences, Commerce Profile
Université de Montréal - Ecole polytechnique de Montréal
2014 - 2017Graduate Degree (DESS) Industrial Engineering
UQAM
2005 - 2008Bachelor's degree Kinesiology
Dalhousie University
2012 - 2013Group Benefits Associate International Foundation of Employee Benefit Plans
Experience

Various Employers
Aug 2005 - Dec 2009Athletic and Therapeutic Trainer
Great-West Life
Apr 2008 - Dec 2009Abilities Case Manager• Creditor Insurance from April 2008 to February 2009• Short-Term Disability and Long-Term Disability from March 2009 to December 2009

Manulife Financial
Jan 2010 - Mar 2013Professional Rehabilitation Specialist• Stakeholder coordination and management of related expenses• Workplace conflict mediation• Return to work planning and implementation

Sun Life Financial
Apr 2013 - Jun 2019• Leading and execution of projects in collaboration with key actors• Increased satisfaction of internal and external clients• Major savings in different sectors of the organisation (lead projects that save over $1 million annually) • Management of the DMAIC cycle: optimization and stabilization of business processes and designs • Strategic counselling as a subject matter expert • National team staff management and recruitment • Management of clients and ombudsman complaints• Implementation of new procedures and operations streamlining
Business Project Manager & Process Excellence , Group Life & Disability
Dec 2014 - Jun 2019Team Leader, Group Disability Payment
Apr 2013 - Nov 2014

Morneau Shepell
Jun 2019 - Oct 2020Implementation Manager• Responsible for implementing Disability Management, Workers’ Compensation and SaaS solutions for new business.• Create and update relevant project management & implementation documents through the project lifecycle.• Work closely with Business Development to support the sales process.• Act as the main point of contact for clients throughout and post implementation.• Consult with clients on the design of their solution using Best Practice knowledge.• Prepare training materials and lead the initial client training. Show less

SEB Administrative Services Inc.
Oct 2020 - now• Responsible for establishing, standardizing and leading project management practices for multiple initiatives across the organization.• Manage a team of project managers. Update staffing plans and lead performance management process. Provide organization with leadership, direction, and coaching to achieve work objectives and improve project manager’s performance and skills.• Provide regular visibility to project status (key decisions, dependencies, issues, risks, financials, metrics)• Escalate issues and risks to senior management and provide proactive solutions to address• Establish and monitor KPI’s to inform decisions that maximize returns across projects.• Improve and maintain effective communications plan• Make recommendations to continually strengthen and improve the PMO• Identify and assess gaps specific to the project management team’s ability to delivery seamless project management and provide tools and training to fill gaps• Personally manage projects as needed and provide strong oversight on technically complex projects or new types of projects• Effectively prioritize project deliverables & assignments• Working closely with the Operations team to understand and communicate client business needs to the internal project management team• Communicate effectively both internally and externally to set and manage expectations• Enforce project schedules ensuring deadlines and launch dates are met• Provide oversight to proactively manage changes in project scope, identify potential risks, and devise contingency plans• Track, prioritize, manage and report issues related to any given project• Host project retrospective meetings to gather key learnings after completion of projects• Provide a point of escalation for internal and external issues and work with internal and external stakeholders to address project issues• Participate and contribute to sales activity including project estimates, RFP proposals, and sales presentations. Show less • Responsible for the end-to-end delivery of new client implementations and other projects.• Manage all aspects of the project life cycle from Initiation, Definition, Development, Transition, and Delivery.• Establishes project milestones, develops project plans, effectively manages project timelines, and ensures that the resources assigned to projects are adequate to meet project objectives.• Identifies, recommends, and implements opportunities for streamlining or other efficiency/improvements for teams and business processes.• Assist in the development of fee proposals, cost estimates, and RFP responses.• Manages, coaches, and mentors a team of project managers and oversees the collective work of the PMO. Show less
Director, Project Management Office
Dec 2021 - nowSenior Project Manager
Oct 2020 - Nov 2021
Licenses & Certifications

Project Management Professional (PMP)
Project Management InstituteJul 2018
ISO 27001 Foundation - Information Security Certification
Graham Hill ConsultingJul 2021
Associate Ergonomist (AE)
Association of Canadian ErgonomistsJul 2017
Languages
- enEnglish
- frFrench
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