Syazwan Ismail

Experience

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  Majlis Perbandaran Temerloh

  Jan 2022 - Jan 2023

  Account Trainee

  Key Responsibilities:•Conducted a mini project for Seasonal Data Analysis and Forecasting on MPT Temerloh Disctrict Electricity Utilities by implementing Seasonal ARIMA Technique using IBM SPSS 29.0 software.•Prepared a neat Financial Analysis Report on MPT's Yield and Expenditure for 2 terms in Year 2022 by performing Descriptive Analysis via Microsoft Excel and Data Visualization using SAS 9.4 software.•Performed well-organized Bank Reconciliation for accounts payables(AP) and accounts receivables(AR) to validate the fund transactions for main MPT's Bank Account by the assistance of e-Cashbook and Cash Reconciliation Sheet using Microsoft Excel with excellent punctuality.•Analyzed the Monthly Yield Report each month which earned through Taxes/ Non-taxes Revenue using Microsoft Excel and realized periodical bookkeeping for daily revenue in a month by the utilization of UBS Sage Software (Accounting).•Liaised the MPT's Expenditure Division by examining the cash outflow of MPT's Expenditure for every month by referring to the Monthly Allocation Statement for Emoluments, Services & Goods, and other payments while scrutinizing neatly through payment vouchers for expenditure validation.•Assisted the Finance Department in providing earnest response to meet auditor's inquiries in obtaining excellent adequacy in MPT's financial management to ensure cleanliness from material misstatement, account discrepancy, and fraud.•Provided utmost capability to assist in clerical and administrative supports. ►Assisted in salary processing for entire MPT's Emolument using Maybank Auto Credit System. ►Helped in realization of TNB Electricity Payment using Electronic-Fund-Transfer every month. ►Aided in hardware troubleshooting in Finance Department, LAN Cable Configuration, and External Device Driver Installation. ►Derived a Loan Repayment Calculator by using Microsoft Excel to assist in allocating the monthly installment for clients. Tunjukkan kurang

• 

  Maybank

  Jan 2023 - now

  Acted as the first line of defense under the Maybank Fraud Project, main portfolio(s) include: Secure2U Enrollment, Unauthorized Password Reset and Malware Detection & Prevention for high-risk customers. Key tasks include:-Verifying fraud alerts, transactions surveillance using AML/CFT tools, escalating suspicious financial activities from various bank channels, supporting fraud-related investigations when needed, maintaining successful call logs, and identifying emerging scam trends for compliance escalation. Tunjukkan kurang Deployed under Regional Maybank Merchant Centre, attached to Mentakab Branch supporting retail banking services and primarily in Digital Banking Products.Key tasks include:-Assisting branch with daily operations, account openings, recruiting new business partners to promote Digital Banking Products like EDC Terminals, QRPay, and E-Wallets. Keep updated on market trends to identify opportunities, propose tailored Maybank Merchant solutions, and resolve client issues promptly. In Southern Pahang, identifying potential merchants for terminal services and exclusive deals. Conducted financial checks, prepared proposals for management approval, and ensured applications complied with Maybank’s regulations. Additionally, Maintaining strong client relationships, ensured smooth EDC terminal operations, and supported audits to uphold service standards. Tunjukkan kurang

  • Executive, Cybersecurity, Governance, Virtual Banking & Payments

    Jan 2023 - now

  • Junior Merchant Acquisition (Protege)

    Jan 2023 - Jan 2023