Talk to sales Try for Free
Travis Witten

Travis Witten

Desktop Support Engineer

Followers of Travis Witten280 followers
location of Travis WittenCity of Cape Town, Western Cape, South Africa

Connect with Travis Witten to Send Message

Connect

Connect with Travis Witten to Send Message

Connect

  • Timeline

  • About me

    Technical Service Delivery Manager

  • Education

    • College of Cape Town

      -
      Information Sciences And Technology

  • Experience

    • DirectAxis

      Jan 2013 - Jan 2016
      Desktop Support Engineer

      Setting up new users and configurationDomain ControlReinstalling and refreshing Windows and other softwareRefreshing HardwareRebuilding Windows machinesTrouble ShootingRebuilding of DUMB Terminals/ VDI MachinesConfiguration of DUMB Terminals/ VDI MachinesAvaya IP phones and setup and configurationIP Printers setup and configurationBitlocker ConfigurationRemote PC SupportMicrosoft Outlook Configuration

    • Paracon

      Jan 2014 - Nov 2017
      Outsourced Desktop Engineer

    • Pick n Pay

      Sept 2015 - Nov 2017
      I.T Infrastructure Support

      Project LeadingGeneral Desktop SupportSAP SupportHardware and Software ConfigurationImplementing new ideasMac SupportPowershell SCCM Software DeploymentPrinter Server Configuration and DeploymentVolume Licensing Maintanence and DeploymentLead Microsoft Office 365 & Cloud Support

    • IT Lab

      Apr 2019 - Jan 2023

      Senior 2nd Line Engineer-Escalation Point to 1st Line and 2nd Line Engineeer's-Remote Support-Azure (AD, Intergration, In-Tune)-Windows Server (2012 - 2016 | AD, DNS, ADFS, DHCP, Print Server MGMT)-Office 365 Administration-MS Exchange Administration-Mimecast Administration-Application Support-Antivirus Administration-Mac OSx Intergration to Windows Domain Environments (Certified)-Citrix (XenApp)-RDS (Environments)-VMWare

      • Senior Support Services Engineer

        Nov 2017 - Jan 2023

      • Support Services Team Manager

        Dec 2019 - Nov 2020

      • Support Services Team Co-Ordinator

        Apr 2019 - Dec 2019

    • Content+Cloud

      Dec 2019 - Jan 2023
      Support Services Manager at Content and Cloud

    • Mango5

      Jan 2023 - now
      Technical Service Delivery Manager

  • Licenses & Certifications

    • Apple Certified Associate Mac Integration 10.13 Certification

      Apple
      Sept 2018
      View certificate certificate

    • SDI - Manager

      The Service Desk Institute (SDI)
      Jul 2019

    • ITIL Foundations V4

      Torque-IT
      Mar 2019