Sandeep V.

Experience

• 

  FLSmidth

  Feb 2007 - Jun 2009

  IT Specialist

  Introduced, Integrated and Deployed Global IT Service desk, Incident Management to FLSmidth Representative Offices– Beijing, USA and Denmark.

• 

  CSC

  Sept 2009 - Jun 2013

  LEAD, ITIL PROCESSES (NORTH AMERICAS REGION)

  > Acted as Business Analyst for Transition and Deployment of Change and Release Management Processes to Nissan Americas. Defined process, procedures, work instructions, tools and quick reference guides with business model & requirements.> Lead Deployment of Remedy 6.3, Remedy 7.1, Remedy 7.6 and HPSM 9.30 working closely with the business area leads, deployment team and project team to keep everyone updated on the progress, conduct UAT and train the user community.> Defined the Service Level Objectives (SLOs) and Key Performance Indicators (KPIs) at Nissan and successfully met the targets consistently for the past 36 months since transition.> Worked as Service Management Integrator between Nissan Americas and 5 serviceproviders to ensure all changes implemented at Nissan meet the process and auditrequirements.> Lead various Service Improvement Projects to align process, procedures, work instructions, tools and quick reference guides with business model & requirements > Defined SOX controls and Worked with Ernst and Young in Yearly SOX audit.> Identified risks, opportunities and implemented improvement projects. Passed allSOX controls for the first time at Nissan in 2010 and passed every year after. End toend project completion within 90 days.> Represent Change and Release Management in monthly Senior Management Service Management Committee Meetings. Prepare and present PowerPoint presentations, MS Project Gantt charts and MS Visio diagrams.> Chair CAB and Daily Service Review meetings.> Perform the daily change management operational responsibilities including reviewing changes for audit and documentation requirements, approving changes, resolving change conflicts.> Perform the monthly reporting on SLOs and KPIs. Summarize the positives and thechallenges for the reporting period.> Conduct Change Management Monthly training, quarterly refresher workshops andonsite classroom training's. Show less

• 

  Cameco Corporation

  Aug 2013 - Jun 2017

  Primary focus areas of the current role is to create, revise and sustain an IT Governance framework pertaining to various IT processess; to ensure compliance to IT controls and to drive value to Cameco from the IT department Secondment role providing coverage during supervisor's maternity leave. Managed and marched the team on the right track making huge leaps of improvement and deploying several processess during this time. Primary focus areas of the current role is to create, revise and sustain an IT Governance framework pertaining to various IT processess; to ensure compliance to IT controls and to drive value to Cameco from the IT department

  • Analyst III, IT Governance and Compliance

    Apr 2016 - Jun 2017

  • Acting Lead - IT Governance and Compliance

    Apr 2016 - Dec 2016

  • Analyst II - IT Governance, Risk and Compliance

    Aug 2013 - Apr 2016
• 

  FCC / FAC

  Jun 2017 - Feb 2023

  • Senior Product Owner

    Jun 2022 - Feb 2023

  • Senior Technical Analyst

    Jun 2019 - Jun 2022

  • Service Level Manager

    Jun 2017 - Jun 2019
• 

  Cameco Corporation

  Feb 2023 - now

  Manager, IT Portfolio, Governance and Compliance