Rabab Yousef

Experience

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  Private Company

  Feb 2006 - Jul 2022

  Customer Service Manager
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  Al ahram

  Jan 2010 - Jan 2014

  Customer service representative and marketing assistant
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  مجموعة القادة

  May 2015 - now

  نائب مدير التسويق
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  شركة كيماويات

  Jul 2016 - now

  مدير التسويق وحسابات العملاء

  • Building a long-lasting customer relationships• responsible for all matters specific to my customers• developing strong relationships with customers• Negotiating account management contracts and agreements to maximize profit• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment• Prepare reports on account status• Develop new business with existing clients and identify areas of improvement to exceed sales quotas• Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas• Ensure the timely and successful delivery of our solutions according to customer needs and objectives Show less

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  Marketing development manager

  Jul 2016 - Jan 2017

  Customers account manager and marketing development

  • Building a long-lasting customer relationships• responsible for all matters specific to my customers• developing strong relationships with customers• Negotiating account management contracts and agreements to maximize profit• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment• Prepare reports on account status• Develop new business with existing clients and identify areas of improvement to exceed sales quotas• Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas• Ensure the timely and successful delivery of our solutions according to customer needs and objectives Show less

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  عمل مستقل

  Jan 2017 - now

  Marketing And Business Development Manager
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  HoldInn.com for Hotel reservations

  Jan 2018 - Jun 2022

  مديرة التسويق والمبيعات

  Responsibility:• Building a long-lasting customer relationships • Open new channels • Contact with customers with (email – call- face book – WhatsApp …) • responsible for all matters specific to my customers • developing strong relationships with customers • Negotiating account management contracts and agreements to maximize profit • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment • Prepare reports on account status • Develop new business with existing clients and identify areas of improvement to exceed sales quotas • Ensure the timely and successful delivery of our solutions according to customer needs and objectives Show less

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  Direct Orbit for information and Technology

  Oct 2018 - Jun 2022

  مديرة التسويق والمبيعات

  Responsibility:• Building a long-lasting customer relationships • Open new long lasting sales channels for our technology • Make a branding strategy for every Clint • Contact with customers with (email – call- WhatsApp ) • responsible for all matters specific to my customers • Negotiating account management contracts and agreements to maximize profit • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment • Prepare reports on account status • Develop new business with existing clients and identify areas of improvement to exceed sales quotas • Ensure the timely and successful delivery of our solutions according to customer needs and objectives Show less

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  Tirana group

  Feb 2020 - Nov 2021

  مديرة التسويق والمبيعات

  Responsibility:• create marketing Strategy • managing marketing campaign and marketing tools and channels • Pricing projects and developing marketing and sales plans• Contracting with entities and institutions to secure new clients• Organizing award ceremonies for clients• Organizing marketing campaigns through social media• Work on designing and printing flyers, covers and all necessary printing tools for internal and external advertising• Selecting the work team and working on training, directing and following it up continuously• Building and executing social media strategy through competitive and audience research • Setting up and optimizing company pages within each social media platform• gain new customers increasing sales and open new channels with all marketing tools • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action• Set up and optimize company pages within each platform to increase the visibility of company’s social content• Moderate all user-generated content in line with the moderation policy for each community Show less

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  Amoon Group – Cillina sports Weare – Next move

  Oct 2020 - now

  مديرالتسويق

  As a marketing development Manager:• give suggestions for sales ideas and new products offers According to the needs of consumers after analysis of the data • Design flyers” offers, idea” and the periodic advertisements with follow-up The implementation with the Designer • Improving our online channels like Facebook – Instagram – snap chat –twitter and our WhatsApp groups • The main admin of the official face book pages for the company With advertising working on the page 24 hours to increase sales by Gain new clients and sales by face book page and other Tools. • Advertising campaigns management and planning to increase sales and reduce costs• Study competitors and their sales policy to reach the best decision• Analyze data and sales to discover strengths and weaknesses while continually improving and avoiding mistakes Show less

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  Montazah Water Sports Club AND Yachtel Matrouh

  Dec 2021 - Oct 2022

  مديرة التسويق والمبيعات

  Responsibility:• create marketing Strategy • managing marketing campaign and marketing tools and channels • Pricing Service and developing marketing and sales plans• Improving all the services : Club memberships Water sports services Developing restaurant services Club promotion Promote the hotel and its services Contracting with new parties • Contracting with entities and institutions to secure new clients• Organizing marketing campaigns through social media and Regular marketing tools• Work on designing and printing flyers, covers and all necessary printing tools for internal and external advertising• Building and executing social media strategy through competitive and audience research • Setting up and optimizing company pages within each social media platform• gain new customers increasing sales and open new channels with all marketing tools • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action• Set up and optimize company pages within each platform to increase the visibility of company’s social content• Moderate all user-generated content in line with the moderation policy for each community Show less