★ Bart Van Den Heuvel

Experience

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  Planet Internet

  Jan 1994 - Jan 1997

  Customer Services
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  @Home Nederland

  Feb 1999 - Jun 1999

  Lead Technical Support

  - Setting up Customer Services department for @Home Nederland- Start and set up of new Customer Services department- Hiring of new employees

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  Verizon Business

  Jul 1999 - Feb 2001

  - Implementation of complex (customer) worldwide WAN-networks - Large international frame relay and ATM network implementations- Migration of switched, interactive voice response platforms- Implementation of clear bandwidth, capacity networks (wholesale) for other telecommunication carriers and ISP’s [ Graduation project ]- Start and set up of a new competence center ‘Service Delivery Information’ which goals were to introduce, revise and technically implement standardized external customer communication - Drafted and implemented the external customer communication policy - Implemented new communication channels towards customers- Complaint handling- Hiring of new employees

  • International Project Manager

    Jan 2000 - Feb 2001

  • Supervisor Service Delivery Information

    Jul 1999 - Dec 1999
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  Maxxium Worldwide

  Mar 2001 - Jan 2008

  - Worldwide responsible for business systems, IT and IT outsourcing - Development and execution of the group IT strategy- Contract/vendor management for global hard-, software and outsourcing contracts - IT program management - Various IT infrastructure related projects (migrations, upgrades and integrations projects resulting from acquisitions)- Change/migration of SAP hosting outsourcing partner and datacenter move from Denmark to Germany - Global standardization of hard- and software (HP, Microsoft, Oracle)- SAP landscape-wide upgrade to SAP Enterprise (R/3) and conversion to UNICODE- Advisory role towards local management worldwide in preparation of the SAP R/3, CRM and Business Warehouse rollout- Responsible for 7 direct reports, 29 indirect reports Show less

  • Global IT Operations Manager

    Feb 2004 - Jan 2008

  • Global IT Infrastructure Manager

    Mar 2001 - Jan 2004
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  LeasePlan Corporation

  Feb 2008 - Mar 2017

  - Responsible for group-wide non-core procurement activities on a tactical and strategic level- Setup of a corporate center based, indirect procurement organisation- Development and implementation of indirect procurement strategy split over six procurement categories (Facilities, Sales/Marketing, HRM, IT, Professional Services & Travel)- Introduction of structural supplier management and ratings for strategic suppliers- Execution and management of large procurement and outsourcing initiatives - Facilitated setup/outsourcing of new (green-field) retail savings bank - Multi-country roll-outs of contract management and e-Procurement systems- Procurement business stakeholder for the corporate SAP FI & SRM implementation- Introduction of global e-signing solution for all procurement contracts - Managing an annual spend portfolio of EUR 260 mn- Managing 6 direct reports (category managers) Show less - Responsible for IT Sourcing and Procurement activities at group level- Development and implementation of an IT Sourcing strategy- Contract- and vendor management for global hard-, software and outsourcings contracts- Implementation of a service management framework to measure differences in customer experience and delivery perception (demand vs. supply)- Improved software asset management setup/capabilities for centrally managed global software contracts- Experience with software license reviews (audits) from large software providers- Managing 5 direct reports and € 50 mln of annual IT spend Show less

  • Manager Corporate Procurement

    Apr 2010 - Mar 2017

  • Manager Sourcing

    Feb 2008 - Mar 2010
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  International Flavors & Fragrances

  May 2017 - May 2018

  Senior Manager Procurement IM&S EAME

  - Leading the Indirect Materials & Services (IM&S) procurement function and team for the Europe, Africa and Middle East (EAME) region - Managing and optimizing a total (annual) regional spend portfolio in excess of $200mn across 14 procurement categories- Defining and executing against the regional (EAME) procurement strategy- Execution on regional category strategies for Facility Services, Real Estate, Marketing, HR, IT, Consulting, Legal, Financial Services, Travel, Lab, Tolling, MRO, Packaging and Logistics- Contract- and supplier management for strategic suppliers- Ensuring procurement leadership with larger corporate and EAME-region CAPEX investments- Negotiating terms and conditions for larger regional agreements- Leading continuous TCO reduction and differentiation initiatives- Leading and participating in cross functional (business development) initiatives and projects Show less

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  DTN

  May 2018 - now

  With the integration of DTN (former: MeteoGroup), responsible for:- managing our portfolio of global product- and technology partnerships. - executing acquisition and divestment projects

  • Global Director PMO and Procurement

    Dec 2024 - now

  • Director Global Procurement & EMEA Operations

    May 2024 - Nov 2024

  • Sr. Manager Corporate Projects & M&A

    Oct 2021 - Apr 2024

  • Global Partner & Program Manager

    May 2018 - Oct 2021
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  Woondokter

  Apr 2019 - now

  Co-Founder, Owner

  Woondokter provides energy and renovation advice to private home owners in The Netherlands. Often private home owners do want to contribute their bit in the energy transition, but simply don't know where to start. In contrary to many internet-based service providers, Woondokter provides tailored, personal advice and helps them making the right decisions with clear, understandable and foremost personal advice.

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  Huismaat

  May 2021 - Dec 2024

  Co-Founder, Owner

  Huismaat is a company orchestrating sustainable renovations through the implementation of energy avoidance and savings measures for home owners in The Netherlands.