Sheena Lino

Experience

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  F.A.C.E.S 📚

  Apr 2016 - Sept 2017

  Marriage Family and Child Therapist Intern

  • Established collaborative partnerships with community organizations to expand access to resources and support services for clients, enhancing overall client outcomes by 25%.• Conducted risk assessments as needed, including assessments for suicide, homicide, child abuse, and trauma, ensuring client safety and well-being.• Tracked expenses, managed budgets, and optimized resources to ensure cost-effectiveness and profitability, resulting in a 10% decrease in operational costs.• Established and maintained tracking mechanisms to manage referrals, casework, and follow-up information, ensuring continuity of care and effective communication among team members.• Effectively managed clinical problems, crises, and trauma, utilizing crisis intervention techniques and providing timely support to clients in distress.• Assisted clients in recognizing behavior patterns and implementing cognitive shifts to promote personal growth and development.• Maintained clinical records in accordance with agency policies and procedures, ensuring confidentiality and compliance with legal and ethical standards.• Developed and facilitated psychoeducational workshops on stress management and coping skills, reaching over 100 clients and receiving positive feedback. Show less

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  Uplift Family Services

  Oct 2017 - Jul 2021

  Project Coordinator | Clinician

  • Developed treatment plans with clear and measurable intervention strategies, tailored to meet the specific needs of youth and families.• Demonstrated proficient skills and abilities in conflict management and mediation of teams, fostering positive team dynamics and resolving conflicts to ensure project success.• Facilitated daily stand-up meetings, sprint planning, reviews, and retrospectives, ensuring adherence to Agile principles and fostering a culture of continuous improvement.• Created the project management plan, encompassing scope, schedule, cost, quality, resource, communication, risk, procurement, and stakeholder management plans.• Delivered projects three days ahead of schedule and under budget by $55K, showcasing meticulous project management and cost-saving strategies.• Developed and implemented culturally sensitive assessment tools, resulting in a 25% increase in the accuracy of identifying target behaviors and intervention needs.• Conducted regular project status meetings, facilitating communication and collaboration among cross-functional teams, and driving accountability for project deliverables.• Led project retrospectives and lessons learned sessions, identifying areas for process improvement, and implementing corrective actions to enhance future project performance.• Mentored junior project managers, providing guidance and support to enhance their project management skills and capabilities. Show less

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  County of Sacramento

  Oct 2018 - Feb 2021

  Human Services Social Worker, Master

  Sacramento, CA• Applied child welfare policies to practice, ensuring adherence to legal and ethical standards in all interventions and decision-making processes.• Conducted thorough investigations of referrals, collaborating with supervisors to determine the level of intervention needed to ensure child safety.• Prepared court reports accurately and comprehensively, presenting findings and recommendations in alignment with legal requirements and best practices.• Developed and managed a program budget of $100,000, resulting in increased program funding and a 15% increase in program impact.• Established program goals, objectives, budgets, and operating guidelines for over 9 grants totaling over $1 million, ensuring alignment with organizational objectives and grant requirements.• Developed and implemented a standardized process for court report writing, resulting in increased efficiency and accuracy in legal documentation.• Implemented a training program on child welfare policies and procedures, improving staff competency and ensuring consistent application of best practices.• Strengthened partnerships with community organizations and agencies, expanding access to resources and support services for vulnerable families by 20%. Show less

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  TheBestIRS, Insurance Recruiting Specialists

  Sept 2021 - now

  Project Manager | Independent Adjuster at The Best Claims Solution

  Led cross-functional project teams to investigate and settle insurance claims within scope, budget, and schedule constraints, adeptly managing resources, risks, stakeholders, and quality.● Negotiated with insured parties to settle claims, calculated benefit payments, and approved payments within designated monetary limits, ensuring fairness and accuracy.● Proactively monitored and mitigated project risks, resulting in a substantial reduction in project risks and consistent achievement of milestones.● Coordinated with internal and external stakeholders, including insurance companies and repair companies, to facilitate smooth claim processes and deliver exceptional customer service.● Successfully managed project scope, utilizing effective change management processes reducing scope creep and project deviations.● Conducted regular project status meetings and provided updates to stakeholders, resulting in a 98% satisfaction rate among stakeholders.● Rigorously managed project budgets, tracked expenditures, forecasted costs, and implemented cost-saving measures, achieving an impressive 20% under budget performance across multiple projects. Show less

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  TheBestIRS, Insurance Recruiting Specialists

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  Independent Adjuster