Patricia Vickers

Experience

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  Frostburg State University

  Jun 2009 - Nov 2011

  This position required me to orientate incoming freshmen to the university. The students would come to the school for 2 days in which we were to share with them the university policies and procedures, how class schedules work, issues as an incoming freshmen, how to succeed in class, signing them up for their first semester of classes, and making sure they were not socially outcasted. We played fun games and made sure the students were interacting and making new friendships. Each summer, there are 5 sessions of students. Show less

  • Bobcat Ambassador

    Jan 2009 - Nov 2011

  • Preview Guide

    Jun 2009 - Jul 2011
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  Staples

  Nov 2011 - Dec 2013

  Copy and Print Expert

  My main responsibility is customer service. I interact with customers to understand their best copy and print solution. I must take in their requirements and inform them of my possible solutions that best fit their needs. Once we have an agreement, I produce their quality print job. Also, I perform cash office duties such as counting the registers at the end of every day, preparing the bank deposit, and ordering change. I must also report and variances I find and keep track of those variances. Another one of my responsibilities is to reset displays in the store on a weekly basis. This involves moving products and signage to meet corporate requirements. Sometimes, I work as a cashier, janitor, technology salesmen, and organizer. Show less

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  Fast Enterprises, LLC

  Jan 2014 - Jun 2016

  Implementation Consultant

  As an Implementation Consultant for Fast Enterprises my job is to translate clients needs into technical solutions. This involves understanding client goals and daily business operations through presentations, demonstrations, and design-sessions. Using all of this knowledge, problem solving, flexibility, and good communication, I translate this into dynamic functional software solutions .

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  CyberGrants

  Jul 2016 - Mar 2022

  Account Manager

  CyberGrants, LLC is the leading provider of social responsibility solutions to the worlds most generous corporations and foundations. Our grants management and employee engagement software has helped our clients provide $4.9B in financial donations and tens of millions of volunteer hours last year to qualified not for profits who work tirelessly to improve our local and global communities.

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  Bonterra

  Mar 2022 - now

  Advanced Apps Tier 2 Support Senior Specialist

  Bonterra is the second-largest and fastest-growing social good software company in the world with solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities making up its product family. Bonterra, which stems from the French word for “good” (bon) and the Latin word for “land” (terra) represents the exponential good that can be accomplished with the right foundation and supports the company’s purpose to power those who power social impact. Bonterra’s differentiated, end-to-end solutions collectively support a unique network of over 19,000 customers, including over 15,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com. Show less