Experience

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  Red star dental

  Aug 2012 - now

  • Establish policies and procedures for six-member dental practice team, informed all employees of guidelines and supervised enforcement• Communicate one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures• Manage quality assurance program including on site evaluations, internal audits and customer surveys• Supervise and led employees to high performance levels in cross-functional matrix management structure• Convert community contacts into potential clients through networking, consistency and credibility• Resolve conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings• Manage high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness• Implement brand and demand strategies to meet revenue targets for business services and products Show less • Worked closely with patients to ensure excellent and direct individualized patient care• Measured effectiveness with team and implemented recommendations for long term improvements• Cross-trained to support other dental staff with emphasis on establishing patient rapport and developing relationships with external partners• Maintained confidentiality of patient data and condition at all times to safeguard health information• Assisted dentists, hygienist and other personnel by handing appropriate tools and supplies needed for procedures• Educated patients on postoperative care, including how to protect dental work and boost healing• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies Show less

  • Practice Manager

    Jun 2016 - now

  • Registered Dental Assistant/Patient & Insurance Coordinator

    Aug 2012 - Jun 2016
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  Styled by crys

  Sept 2018 - now

  Chief executive officer