Monika Singh

Experience

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  Quantum Inventions Development Centre

  Aug 2014 - Sept 2015

  SQL Developer

  Worked as SQL Developer in Quantum Inventions Development Centre, Kolkata since Aug 2014 to Sep 2015Roles & Responsibilities • Development of code based on the approved Technical Specifications.• Migrated data from flat files to table using SQL*Loader.• Developed and modified PL/SQL code to make a new enhancement or resolve problems as per client requirement.• Created views on multiple tables.• Created indexes on multiple columns of tables to increase the application’s performance. Show less

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  CGI

  Nov 2015 - Oct 2018

  Business Analyst | Consultant

  Business Analyst Responsibilities:• Support all business activities relating to the delivery of the initiative including scoping, initiation, execution and business implementation.• Participate in working groups, comprising key stakeholders from across the organization (Business segments, Technology, Credit Risk Management, Finance and others as appropriate)• Work closely with business stakeholders across TDBG to understand, prioritize and document needs, and to conduct gap assessments relative to current state and planned future state• Document concise business requirements to provide clear direction to technology on requirements and priorities.• Collect data and generate Normalization report to clients.• Communicates (verbally and in writing) with a wide variety of audiences at different levelsEnsures accuracy in the development of templates, status reports, project plans and reports• Proactively identify key project / implementation risks and issues, conduct necessary analysis and make recommendations to resolvePL/SQL Developer Responsibilities:• Used PL/SQL tables and cursors to process huge volumes of data and used bulk collector for mass update as performance improvement process.• Developed various backend application programs, such as views , functions, procedures, packages using SQL and PL/SQL languages.• Involved in KT sessions to understand the business and interacted with the clients.• Preparation of Minutes of Meeting (MOM) and Document of Understanding.• Building new classic and configurable promotions to make the eligible customers to the corresponding promotional offers based on the BRF (business requirement form).• Working on the change requests(CR’s) whenever there is update in the promotions offers like credit amount, change in the receivers etc.• Performing data seeding activity to the onsite teams whenever it is required.• Working on investigations and fixing the defects for the issues whenever it is required. Show less

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  AXA Gulf

  Jan 2019 - May 2021

  Senior Business Analyst

  • Requirement elicitation and software specification documentation through the use of use cases, process flow diagrams, sequence diagrams, activity diagrams, and user interface narrations providing a profound understanding of the AS-IS and TO-BE solution and process.• Designing process maps in MS Visio based on Business requirements• Assist Project Manager in preparing Time and Cost Estimation for the Project Plan.• Attend weekly meetings with project stakeholders on the status of the project. Prepare MOM and reports to demonstrate project growth.• Managing team of Developers and Quality Analysts using Portfolio.• Prepare a delivery plan and development schedule of requirements, tracked allocated tasks, conduct review on development activities and documentation, and UAT support.• Preparation of training materials and user guides for the demo and training to the clients.• Defining business requirements and reporting them back to stakeholders.• Fully accountable for Requirements elaboration, Functional designs, and Requirements traceability matrix.• Expertise in translating non-technical requirements into system specifications requirements using BRD/FRD or CR form.• Detailed user stories and acceptance criteria.• Design and Lead collaborative requirements/design workshops with senior client business leaders and their teams.• Assist business users in defining UAT test cases and plans.• Defect management/Risk, Issues, Dependency, and Assumption Identification Management/Monitoring.• Managing delivery of healthcare transformation program in Agile Methodology where all health insurance management applications including policy admin system, PBM (Pharmacy Benefit Management), Client Portal, Provider Portal, and Quotation Application are being migrated to the new advanced platform.• Preparation of solution specification documents interfacing the GAP between business user requirement and technical solution. Show less

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  GEMS Education

  May 2021 - Nov 2022

  Senior Business Analyst

  As a senior business analyst at GEMS Education, I am primarily focused on the digital transformation of business processes management across the company. With my technical knowledge combined with my intellectual curiosity and drive for innovation, I work closely with business stakeholders to develop implementation strategies and engage with the development team on solution architecture and implementation. Expertise in implementing Artificial Intelligence methodology to optimize the operation and functioning of education system. Few of the projects undertaken are Automated attendance, Auto-grading of assessments, Year End Marking, Engagement Analytics for Online sessions, Live-Books, Integrating echo device like Alexa with Education system etc.Engaging on different products and industries has allowed me to drive accelerated growth and obtain fresh perspective in addressing client requirements. I emphasize on an innovative work environment & demonstrate leadership to deliver sustainable digital processes to clients and business stakeholders.I am passionate about conversation on emerging tech, AI etc. I enjoy travelling, meeting new people across globe, and hearing new perspective.Professional Skills-Requirement Elicitation | Agile Delivery | Re-engineering process | Analytics | Business Process Management Show less

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  Nextcare

  Oct 2022 - now

  Senior Business Analyst