Md Mohsin Khan

Experience

• 

  Home Centre

  May 2011 - Dec 2012

  Logistics Executive

  Identification of slow and non-moving stocks and planning liquidation strategy with brand and inventory control team. Planning routes, scheduling slots, and volume for an average of 145 customer order delivery in a day. Formulation of budget planning as per estimated market demand and sales plan. Logistics Cost reduction and controlling budget deviation. Recruit, train, motivate, lead, and develop staff. Conduct performance appraisal.Visit stores and customers to monitor service levels. Manage customer complaints, and maintain customer delight by visiting them to take feedback in the service quality. Review and monitor the Internal Audit Process, ensure processes are compliant with the policy and SOP Responsible for stock accuracy in furniture category bin location. Planning put away operations and ensure to complete within 0- 48 hours. Allocating manpower to complete daily customer orders and store replenishment. Space planning to receive the inbound stocks and manage the indent.Scheduling of FEU to manage the offloading for the day without incurring demurrage or detention.Time and motion study to ensure waste activity is reduced and ensure efficiency in operations.Planning of outbound staging area and timely dispatch of trucks to store.Achievements:𝑺𝒖𝒑𝒆𝒓𝒗𝒊𝒔𝒆𝒅 𝒂 𝒘𝒂𝒓𝒆𝒉𝒐𝒖𝒔𝒆 𝒐𝒇 50,000 𝒔𝒒𝒎 𝒂𝒏𝒅 750 𝒔𝒕𝒂𝒇𝒇. 𝑰𝒏𝒕𝒓𝒐𝒅𝒖𝒄𝒆𝒅 𝒗𝒐𝒍𝒖𝒎𝒆𝒕𝒓𝒊𝒄-𝒃𝒂𝒔𝒆𝒅 𝒄𝒂𝒑𝒂𝒄𝒊𝒕𝒚 𝒑𝒍𝒂𝒏𝒏𝒊𝒏𝒈 𝒇𝒐𝒓 𝒕𝒉𝒆 𝒇𝒍𝒆𝒆𝒕 𝒂𝒏𝒅 𝒊𝒎𝒑𝒓𝒐𝒗𝒆𝒅 𝒄𝒂𝒑𝒂𝒄𝒊𝒕𝒚 𝒖𝒕𝒊𝒍𝒊𝒛𝒂𝒕𝒊𝒐𝒏 𝒃𝒚 30%. 𝑹𝒆𝒅𝒖𝒄𝒆𝒅 𝒕𝒉𝒆 𝒗𝒂𝒓𝒊𝒂𝒃𝒍𝒆 𝒄𝒐𝒔𝒕 𝒃𝒚 20% 𝒐𝒇 𝒐𝒗𝒆𝒓𝒕𝒊𝒎𝒆 𝒐𝒇 𝒅𝒓𝒊𝒗𝒆𝒓𝒔 𝒃𝒚 𝒊𝒏𝒕𝒓𝒐𝒅𝒖𝒄𝒊𝒏𝒈 𝑪𝑻𝑫 (𝑪𝒐𝒎𝒎𝒊𝒕𝒕𝒆𝒅 𝒕𝒐 𝑫𝒆𝒍𝒊𝒗𝒆𝒓).𝑴𝒐𝒅𝒆𝒍𝒆𝒅 𝒕𝒉𝒆 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒄𝒐𝒍𝒍𝒆𝒄𝒕𝒊𝒐𝒏 𝒂𝒏𝒅 𝒆𝒙𝒑𝒓𝒆𝒔𝒔 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒚 𝒐𝒇 𝒕𝒉𝒆 𝑺𝑶𝑯𝑶 𝒄𝒂𝒕𝒆𝒈𝒐𝒓𝒚 𝒘𝒊𝒕𝒉𝒊𝒏 3 𝒉𝒐𝒖𝒓𝒔 𝒇𝒓𝒐𝒎 𝒊𝒏𝒗𝒐𝒊𝒄𝒊𝒏𝒈. Show less

• 

  Landmark Arabia

  Jan 2013 - Apr 2015

  Warehouse Manager - Home centre

  𝑪𝒓𝒆𝒂𝒕𝒆𝒅 𝒂 𝒄𝒓𝒐𝒔𝒔-𝒅𝒐𝒄𝒌 𝑫𝒐𝒄𝒌 𝑴𝒐𝒅𝒆𝒍 𝒕𝒉𝒂𝒕 𝒆𝒇𝒇𝒆𝒄𝒕𝒊𝒗𝒆𝒍𝒚 𝒎𝒂𝒏𝒂𝒈𝒆𝒅 𝒍𝒐𝒏𝒈-𝒅𝒊𝒔𝒕𝒂𝒏𝒄𝒆 𝒔𝒕𝒐𝒓𝒆 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏 𝒇𝒓𝒐𝒎 𝒕𝒉𝒆 𝒎𝒂𝒊𝒏 𝑫𝑪. 𝑹𝒆𝒅𝒖𝒄𝒆𝒅 𝒕𝒉𝒆 𝒄𝒐𝒔𝒕 𝒐𝒇 𝒇𝒆𝒆𝒅𝒆𝒓 𝒘𝒂𝒓𝒆𝒉𝒐𝒖𝒔𝒆 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 𝒂𝒏𝒅 𝒂𝒖𝒈𝒎𝒆𝒏𝒕𝒆𝒅 𝒇𝒊𝒏𝒂𝒏𝒄𝒊𝒂𝒍 𝒓𝒆𝒔𝒖𝒍𝒕𝒔. 𝑶𝒑𝒕𝒊𝒎𝒊𝒛𝒂𝒕𝒊𝒐𝒏 𝒕𝒓𝒂𝒏𝒔𝒑𝒐𝒓𝒕𝒂𝒕𝒊𝒐𝒏 𝒄𝒐𝒔𝒕𝒔 𝒃𝒚 30% 𝒃𝒚 𝒍𝒂𝒖𝒏𝒄𝒉𝒊𝒏𝒈 “𝑴𝒊𝒍𝒌 𝑹𝒖𝒏” 𝒇𝒐𝒓 𝒂𝒍𝒍 𝒍𝒐𝒏𝒈-𝒅𝒊𝒔𝒕𝒂𝒏𝒄𝒆 𝒂𝒏𝒅 𝒍𝒐𝒄𝒂𝒍 𝒔𝒕𝒐𝒓𝒆𝒔. 𝑹𝒆𝒅𝒖𝒄𝒆𝒅 𝒊𝒏𝒗𝒆𝒏𝒕𝒐𝒓𝒚 𝒂𝒈𝒊𝒏𝒈 𝒂𝒏𝒅 𝒗𝒐𝒍𝒖𝒏𝒕𝒆𝒆𝒓𝒆𝒅 𝒔𝒆𝒄𝒐𝒏𝒅 𝒔𝒂𝒍𝒆 𝒂𝒕 𝒕𝒉𝒆 𝒘𝒂𝒓𝒆𝒉𝒐𝒖𝒔𝒆 𝒘𝒊𝒕𝒉 𝒕𝒉𝒆 𝒎𝒆𝒓𝒄𝒉𝒂𝒏𝒅𝒊𝒔𝒆 𝒂𝒏𝒅 𝒊𝒏𝒗𝒆𝒏𝒕𝒐𝒓𝒚 𝒕𝒆𝒂𝒎. 𝑰𝒏𝒗𝒆𝒏𝒕𝒐𝒓𝒚 𝒔𝒉𝒓𝒊𝒏𝒌𝒂𝒈𝒆 𝒄𝒐𝒏𝒕𝒓𝒐𝒍 𝒃𝒚 3% 𝒊𝒏 𝒄𝒐𝒔𝒕 𝒗𝒂𝒍𝒖𝒆, 𝒃𝒚 𝒆𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒕 𝒑𝒍𝒂𝒏𝒏𝒊𝒏𝒈 𝒂𝒏𝒅 𝒄𝒚𝒄𝒍𝒆 𝒄𝒐𝒖𝒏𝒕. 𝑨𝒄𝒉𝒊𝒆𝒗𝒆𝒅 𝑭𝒊𝒍𝒍 𝒓𝒂𝒕𝒆 𝒐𝒇 99.8 % 𝒃𝒚 𝒄𝒓𝒆𝒂𝒕𝒊𝒏𝒈 𝒂 𝒅𝒂𝒊𝒍𝒚 𝒄𝒚𝒄𝒍𝒆 𝒄𝒐𝒖𝒏𝒕 𝒑𝒓𝒐𝒄𝒆𝒔𝒔. 𝑨𝒄𝒉𝒊𝒆𝒗𝒆𝒅 𝒓𝒆𝒅𝒖𝒄𝒕𝒊𝒐𝒏 𝒊𝒏 𝒕𝒉𝒆 𝒂𝒈𝒊𝒏𝒈 𝒐𝒇 𝒅𝒊𝒔𝒕𝒓𝒊𝒃𝒖𝒕𝒆𝒅 𝒊𝒏𝒗𝒆𝒏𝒕𝒐𝒓𝒚 𝒑𝒊𝒄𝒌𝒆𝒅 𝒃𝒖𝒕 𝒏𝒐𝒕 𝒔𝒉𝒊𝒑𝒑𝒆𝒅 𝒊𝒏𝒗𝒆𝒏𝒕𝒐𝒓𝒚 𝒂𝒏𝒅 𝒅𝒊𝒔𝒕𝒓𝒊𝒃𝒖𝒕𝒆𝒅 𝒄𝒐𝒏𝒕𝒂𝒊𝒏𝒆𝒓 𝒂𝒈𝒊𝒏𝒈. 𝑳𝒂𝒖𝒏𝒄𝒉𝒆𝒅 𝑪𝑻𝑫 (𝑪𝒐𝒎𝒎𝒊𝒕𝒕𝒆𝒅 𝒕𝒐 𝑫𝒆𝒍𝒊𝒗𝒆𝒓) 𝒂𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕-𝒃𝒂𝒔𝒆𝒅 𝒊𝒏𝒄𝒆𝒏𝒕𝒊𝒗𝒆 𝒇𝒐𝒓 𝒕𝒉𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒚 𝒕𝒆𝒂𝒎 𝒂𝒏𝒅 𝒓𝒆𝒅𝒖𝒄𝒆𝒅 𝒕𝒉𝒆 𝒗𝒂𝒓𝒊𝒂𝒃𝒍𝒆 𝒄𝒐𝒔𝒕. 𝑰𝒎𝒑𝒓𝒐𝒗𝒆 𝒕𝒉𝒆 𝒑𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒗𝒊𝒕𝒚 𝒂𝒏𝒅 𝒆𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚 𝒐𝒇 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 𝒃𝒚 𝒅𝒆𝒑𝒍𝒐𝒚𝒊𝒏𝒈 𝒍𝒆𝒂𝒏 𝒎𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 𝒕𝒐𝒐𝒍𝒔.𝑹𝒆𝒗𝒊𝒆𝒘 𝒕𝒉𝒆 𝒑𝒆𝒓𝒇𝒐𝒓𝒎𝒂𝒏𝒄𝒆 𝒐𝒇 3𝑷𝑳 𝒗𝒆𝒏𝒅𝒐𝒓𝒔 𝒂𝒏𝒅 𝒈𝒖𝒊𝒅𝒆 𝒕𝒉𝒆𝒎 𝒇𝒐𝒓 𝒄𝒐𝒓𝒓𝒆𝒄𝒕𝒊𝒗𝒆 𝒎𝒆𝒂𝒔𝒖𝒓𝒆𝒔 𝒕𝒐 𝒊𝒎𝒑𝒓𝒐𝒗𝒆 𝑺𝑳𝑨 Show less

• 

  Landmark Group ( Home Concept - Home Center and Home Box)

  May 2015 - Oct 2017

  Warehouse Head

  Inventory management of 8000+ SKU. Stock in transit management to ensure reliability in stock.Ensure delivery of supply chain targets in the main fulfillment center and the delivery station.Preparing annual budget plan as per estimated market demand and sales forecast.Monitor planned maintenance of all the material handling equipment and vehicles.Customer Relationship Management by resolving customer complaints.Managed a fast-paced warehouse of 30,000 square meters. With a team of 500+ staff.Develop the talent pool and improve the skills of the existing team.Designed and implemented the operations of Warehouse Customer Collection.Achievements:𝑬𝒙𝒑𝒂𝒏𝒅𝒆𝒅 𝒕𝒉𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒚 𝒏𝒆𝒕𝒘𝒐𝒓𝒌 𝒇𝒓𝒐𝒎 3 𝒕𝒐 8 𝒄𝒊𝒕𝒊𝒆𝒔, 𝒄𝒐𝒗𝒆𝒓𝒊𝒏𝒈 𝒎𝒂𝒋𝒐𝒓 𝒎𝒂𝒓𝒌𝒆𝒕𝒔. 𝑶𝒑𝒕𝒊𝒎𝒊𝒛𝒆𝒅 𝒕𝒉𝒆 𝒄𝒐𝒔𝒕 𝒐𝒇 𝒕𝒉𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒚 𝒔𝒕𝒂𝒕𝒊𝒐𝒏 𝒃𝒚 500𝑲 𝑺𝑨𝑹 𝒃𝒚 𝒊𝒏𝒕𝒓𝒐𝒅𝒖𝒄𝒊𝒏𝒈 𝒂 𝒄𝒓𝒐𝒔𝒔-𝒅𝒐𝒄𝒌 𝒎𝒐𝒅𝒆𝒍. 𝑹𝒆𝒅𝒖𝒄𝒆𝒅 𝒕𝒉𝒆 𝒄𝒐𝒔𝒕 𝒐𝒇 𝒘𝒂𝒓𝒆𝒉𝒐𝒖𝒔𝒆 𝒓𝒆𝒏𝒕𝒂𝒍 𝒃𝒚 20% 𝒃𝒚 𝒄𝒐𝒏𝒔𝒐𝒍𝒊𝒅𝒂𝒕𝒊𝒏𝒈 6 𝒘𝒂𝒓𝒆𝒉𝒐𝒖𝒔𝒆𝒔 𝒔𝒉𝒆𝒅 𝒕𝒐 1 𝒇𝒖𝒍𝒇𝒊𝒍𝒍𝒎𝒆𝒏𝒕 𝒄𝒆𝒏𝒕𝒆𝒓. 𝑪𝒐𝒍𝒍𝒂𝒃𝒐𝒓𝒂𝒕𝒆𝒅 𝒘𝒊𝒕𝒉 𝑰𝑻, 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔, 𝒂𝒏𝒅 𝒇𝒊𝒏𝒂𝒏𝒄𝒆 𝒕𝒆𝒂𝒎𝒔 𝒕𝒐 𝒔𝒖𝒄𝒄𝒆𝒔𝒔𝒇𝒖𝒍𝒍𝒚 𝒊𝒎𝒑𝒍𝒆𝒎𝒆𝒏𝒕 𝑶𝒓𝒂𝒄𝒍𝒆 𝑾𝑴𝑺. 𝑬𝒏𝒉𝒂𝒏𝒄𝒆𝒅 𝒕𝒉𝒆 𝒔𝒑𝒆𝒆𝒅 𝒐𝒇 𝒅𝒐𝒄𝒌 𝒕𝒐 𝒔𝒕𝒐𝒄𝒌 𝒇𝒓𝒐𝒎 72 𝒉𝒐𝒖𝒓𝒔 𝒕𝒐 24 𝒉𝒐𝒖𝒓𝒔 𝒇𝒐𝒓 90% 𝒐𝒇 𝑨𝑺𝑵. 𝑹𝒆𝒅𝒖𝒄𝒆𝒅 𝒕𝒉𝒆 𝒊𝒏𝒗𝒆𝒏𝒕𝒐𝒓𝒚 𝒔𝒉𝒓𝒊𝒏𝒌𝒂𝒈𝒆 𝒃𝒚 3% 𝒘𝒊𝒕𝒉 𝒂𝒏 𝒆𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒕 𝒔𝒕𝒐𝒄𝒌-𝒕𝒂𝒌𝒆 𝒑𝒓𝒐𝒄𝒆𝒅𝒖𝒓𝒆 𝒂𝒏𝒅 𝒑𝒍𝒂𝒏𝒏𝒆𝒅 𝒄𝒚𝒄𝒍𝒆 𝒄𝒐𝒖𝒏𝒕. 𝑨𝒄𝒉𝒊𝒆𝒗𝒆𝒅 𝒕𝒉𝒆 𝒇𝒊𝒍𝒍 𝒓𝒂𝒕𝒆 𝒐𝒇 99.8% 𝒘𝒊𝒕𝒉 𝒂 𝒑𝒓𝒐𝒑𝒆𝒓 𝒓𝒆𝒑𝒍𝒆𝒏𝒊𝒔𝒉𝒎𝒆𝒏𝒕 𝒔𝒕𝒓𝒂𝒕𝒆𝒈𝒚 𝒂𝒏𝒅 𝒑𝒊𝒄𝒌-𝒅𝒓𝒐𝒑 𝒂𝒏𝒂𝒍𝒚𝒔𝒊𝒔. 𝑳𝒊𝒒𝒖𝒊𝒅𝒂𝒕𝒊𝒐𝒏 𝒐𝒇 𝒏𝒐𝒏-𝒎𝒐𝒗𝒊𝒏𝒈 𝑺𝑲𝑼 𝒘𝒐𝒓𝒕𝒉 6.5 𝒎𝒊𝒍𝒍𝒊𝒐𝒏 𝑺𝑨𝑹, 𝒘𝒊𝒕𝒉 𝒔𝒆𝒄𝒐𝒏𝒅 𝒔𝒂𝒍𝒆 𝒂𝒏𝒅 𝒘𝒐𝒓𝒌𝒔𝒉𝒐𝒑 𝒓𝒆𝒑𝒂𝒊𝒓 𝒑𝒐𝒍𝒊𝒄𝒚. Show less

• 

  Sun & Sand Sports

  Nov 2017 - Nov 2020

  Logistics Manager

  Designed delivery network and aligned performance metrics for cost-efficient delivery.Spearheaded the implementation of an automation system, i.e., conveyor belts, and sort wall in the fulfillment center.Trained the staff in the use of an automated system (PTL), ring scanner, etc. to increase productivity efficiency.Design the packing/QC workstation based on ergonomics with proper tools such as anti-fatigue mats.Owned the operational budget and financial monitoring and ensured cost optimization was achieved.Monitor the operational metrics to ensure that productivity and KPI are achieved for all the departments.Manage and monitor the inbound, put away, storage, order assembly, and dispatch of goods.Manage the fulfillment center compliant with the 5S principle of the warehouse.Conduct interviews, and recruit staff. Train and motivate the staff. Maximize the storage utilization and throughput ensure the order cycle and flow of goods are efficient.Achievements:𝑳𝒆𝒅 𝒕𝒉𝒆 𝒆𝒙𝒑𝒂𝒏𝒔𝒊𝒐𝒏 𝒐𝒇 𝒕𝒉𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒚 𝒏𝒆𝒕𝒘𝒐𝒓𝒌 𝒇𝒓𝒐𝒎 72 𝒔𝒕𝒐𝒓𝒆𝒔 𝒕𝒐 100 𝒔𝒕𝒐𝒓𝒆𝒔 𝒂𝒄𝒓𝒐𝒔𝒔 𝑺𝒂𝒖𝒅𝒊 𝑨𝒓𝒂𝒃𝒊𝒂 𝑴𝒂𝒏𝒂𝒈𝒆𝒅 𝒕𝒉𝒆 𝒊𝒏𝒗𝒆𝒏𝒕𝒐𝒓𝒚 𝒐𝒇 124,000 𝑺𝑲𝑼𝒔 𝒂𝒏𝒅 𝒍𝒊𝒒𝒖𝒊𝒅𝒂𝒕𝒆𝒅 10% 𝒐𝒇 𝒔𝒍𝒐𝒘𝒊𝒏𝒈-𝒎𝒐𝒗𝒊𝒏𝒈 𝑺𝑲𝑼𝒔 𝒘𝒊𝒕𝒉 𝑨𝑩𝑪 𝒂𝒏𝒅 𝒔𝒆𝒍𝒍-𝒕𝒉𝒓𝒐𝒖𝒈𝒉 𝒂𝒏𝒂𝒍𝒚𝒔𝒊𝒔. 𝑩𝒖𝒊𝒍𝒕 𝒄𝒂𝒑𝒂𝒄𝒊𝒕𝒚 𝒐𝒇 20,000 𝒔𝒒𝒎 𝒇𝒖𝒍𝒇𝒊𝒍𝒍𝒎𝒆𝒏𝒕 𝒄𝒆𝒏𝒕𝒆𝒓 𝒔𝒑𝒂𝒄𝒆 𝒘𝒊𝒕𝒉 𝒂 𝒔𝒆𝒎𝒊-𝒂𝒖𝒕𝒐𝒎𝒂𝒕𝒆𝒅 𝒇𝒂𝒄𝒊𝒍𝒊𝒕𝒚.𝑨𝒄𝒉𝒊𝒆𝒗𝒆𝒅 𝒕𝒉𝒆 𝒎𝒊𝒈𝒓𝒂𝒕𝒊𝒐𝒏 𝒇𝒓𝒐𝒎 𝒍𝒆𝒈𝒂𝒄𝒚 𝒔𝒚𝒔𝒕𝒆𝒎 𝒕𝒐 𝑺𝑨𝑷, 𝑬𝑾𝑴 9.5 𝑬𝑹𝑷 𝒔𝒚𝒔𝒕𝒆𝒎, 𝒘𝒊𝒕𝒉𝒐𝒖𝒕 𝒉𝒂𝒍𝒕𝒊𝒏𝒈 𝒕𝒉𝒆 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏.𝑹𝒆𝒅𝒖𝒄𝒆𝒅 𝒕𝒉𝒆 3𝑷𝑳 𝒕𝒓𝒂𝒏𝒔𝒑𝒐𝒓𝒕𝒂𝒕𝒊𝒐𝒏 𝒄𝒐𝒔𝒕 𝒃𝒚 30% 𝒃𝒚 𝒊𝒏𝒕𝒓𝒐𝒅𝒖𝒄𝒊𝒏𝒈 𝒎𝒊𝒍𝒌 𝒓𝒖𝒏. 𝑷𝒊𝒐𝒏𝒆𝒆𝒓𝒆𝒅 𝒕𝒉𝒆 𝒆-𝒄𝒐𝒎𝒎𝒆𝒓𝒄𝒆 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏 𝒇𝒓𝒐𝒎 𝒂 𝒔𝒄𝒓𝒂𝒕𝒄𝒉 𝒂𝒏𝒅 𝒔𝒄𝒂𝒍𝒆𝒅 𝒖𝒑 𝒕𝒉𝒆 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 𝒕𝒐 𝒑𝒆𝒂𝒌 𝒐𝒇 5000 𝒐𝒓𝒅𝒆𝒓𝒔. Show less

• 

  Jamjoom Medical Industries Co. Ltd.

  Dec 2020 - Dec 2021

  Supply Chain Manager

  Manage the availability of raw materials and semi-finished goods. Ensure speedy clearance of containers from the port. Operate the factory warehouse compliant with HSE and SFDA guidelines. Manage the delivery of the goods as per customer promise date and as per Nupco terms. Ensure the proof of delivery is collected from the hospitals and MOH. Manage the 3pl services and warehouse and ensure proper SLA is adhered. Monitor the fill rate and perform pick-drop analysis to improve the fulfilment rate. Ensure proper scheduling of invoices and delivery date from the customer service team. Ensure strategic planning to ensure key roles are filled and individual talent is recognized. Conduct feedback for the operational service level and ensure collaboration with all stakeholders in the business.Achievements:𝑫𝒆𝒄𝒍𝒊𝒏𝒆 𝒊𝒏 38% 𝒐𝒇 𝒊𝒏𝒗𝒆𝒏𝒕𝒐𝒓𝒚 𝒅𝒂𝒚𝒔 𝒕𝒉𝒓𝒐𝒖𝒈𝒉 𝒗𝒆𝒏𝒅𝒐𝒓 𝒎𝒂𝒏𝒂𝒈𝒆𝒅 𝒊𝒏𝒗𝒆𝒏𝒕𝒐𝒓𝒚 𝒎𝒐𝒅𝒆𝒍 𝒇𝒐𝒓 𝒔𝒍𝒐𝒘𝒊𝒏𝒈 𝒎𝒐𝒗𝒊𝒏𝒈 𝒔𝒕𝒐𝒄𝒌𝒔.𝑫𝒓𝒐𝒗𝒆 30% 𝒅𝒆𝒄𝒍𝒊𝒏𝒆 𝒊𝒏 𝒔𝒍𝒐𝒘 𝒎𝒐𝒗𝒊𝒏𝒈 𝒊𝒏𝒗𝒆𝒏𝒕𝒐𝒓𝒚, 𝒏𝒐𝒏-𝒎𝒐𝒗𝒊𝒏𝒈 𝒂𝒏𝒅 𝒔𝒕𝒐𝒄𝒌 𝒐𝒖𝒕 𝒍𝒆𝒗𝒆𝒍 𝒖𝒏𝒅𝒆𝒓 10%. 𝑴𝒂𝒏𝒂𝒈𝒆 𝒕𝒉𝒆 3𝒑𝒍 𝒔𝒆𝒓𝒗𝒊𝒄𝒆𝒔 𝒂𝒏𝒅 𝒘𝒂𝒓𝒆𝒉𝒐𝒖𝒔𝒆 𝒂𝒏𝒅 𝒆𝒏𝒔𝒖𝒓𝒆 𝒑𝒓𝒐𝒑𝒆𝒓 𝑺𝑳𝑨 𝒊𝒔 𝒂𝒅𝒉𝒆𝒓𝒆𝒅. Show less

• 

  Sary

  Jan 2022 - Dec 2022

  Senior Operations Manager

  Lead and manage the distribution center operations via management of the 3PL.Review the operational performance of the 3PL fulfillment partner. Recommend improvements in operational gaps.Ensure daily monitoring of the order flow. Follow up on the fulfillment requests.Review the daily, weekly, and monthly operational dashboard of performance metrics.Control the expiry of products by ensuring FIFO and FEFO. Manage the liquidation with the S&OP team.Negotiate the SLA with 3PL Companies and execute the contract management.Optimize the fulfillment center. Execute the put-away plan based on ABC analysis.Operate the fulfillment center compliant with HSE and SFDA guidelines.Control and monitor the inventory shrinkages and do RCA to perform CAPA.Drive R CA for 3P L, and business and build the strategy to improve the SLA.Monitor the fill rate and perform pick-drop analysis to improve the fulfillment rate.𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:𝑰𝒏𝒄𝒓𝒆𝒂𝒔𝒆𝒅 𝒕𝒉𝒆 𝒊𝒏𝒃𝒐𝒖𝒏𝒅 𝒎𝒂𝒕𝒄𝒉 𝒓𝒂𝒕𝒆 𝒃𝒚 25% 𝒘𝒊𝒕𝒉 𝒔𝒆𝒍𝒍-𝒕𝒉𝒓𝒐𝒖𝒈𝒉 𝒂𝒏𝒂𝒍𝒚𝒔𝒊𝒔 𝒂𝒏𝒅 𝒐𝒑𝒕𝒊𝒎𝒖𝒎 𝒓𝒆𝒐𝒓𝒅𝒆𝒓 𝒎𝒆𝒄𝒉𝒂𝒏𝒊𝒔𝒎. 𝑺𝒖𝒑𝒆𝒓𝒗𝒊𝒔𝒆𝒅 𝒕𝒉𝒆 𝒅𝒆𝒔𝒊𝒈𝒏 𝒐𝒇 𝒕𝒉𝒆 25000 𝒔𝒒. 𝒇𝒕 𝒇𝒖𝒍𝒇𝒊𝒍𝒍𝒎𝒆𝒏𝒕 𝒄𝒆𝒏𝒕𝒆𝒓 𝒂𝒏𝒅 𝒄𝒐𝒐𝒓𝒅𝒊𝒏𝒂𝒕𝒆𝒅 𝒆𝒏𝒅-𝒕𝒐-𝒆𝒏𝒅 𝒓𝒂𝒄𝒌𝒊𝒏𝒈 𝒑𝒓𝒐𝒋𝒆𝒄𝒕.𝑰𝒏𝒕𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒐𝒏 𝒐𝒇 𝒕𝒉𝒆 𝒕𝒉𝒊𝒓𝒅-𝒑𝒂𝒓𝒕𝒚 𝒑𝒂𝒓𝒕𝒏𝒆𝒓𝒔 (3𝑷𝑳) 𝒂𝒏𝒅 𝒆𝒏𝒉𝒂𝒏𝒄𝒆𝒅 𝒕𝒉𝒆 𝒔𝒕𝒐𝒓𝒂𝒈𝒆 𝒄𝒂𝒑𝒂𝒄𝒊𝒕𝒚 𝒃𝒚 40% 𝒇𝒐𝒓 𝒕𝒉𝒆 𝒔𝒕𝒐𝒓𝒂𝒈𝒆 𝒂𝒏𝒅 𝒇𝒖𝒍𝒇𝒊𝒍𝒍𝒎𝒆𝒏𝒕 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔. 𝑳𝒂𝒖𝒏𝒄𝒉𝒆𝒅 𝒂𝒏𝒅 𝒄𝒓𝒂𝒇𝒕𝒆𝒅 𝒕𝒉𝒆 𝒔𝒂𝒎𝒆-𝒅𝒂𝒚 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒚 𝒇𝒐𝒓 𝒇𝒂𝒔𝒕-𝒎𝒐𝒗𝒊𝒏𝒈 𝒂𝒏𝒅 𝑨 𝒄𝒂𝒕𝒆𝒈𝒐𝒓𝒚 𝑺𝑲𝑼. 𝑹𝒆𝒅𝒖𝒄𝒆𝒅 𝒕𝒉𝒆 𝒑𝒓𝒐𝒎𝒊𝒔𝒆 𝒕𝒐 𝒅𝒆𝒍𝒊𝒗𝒆𝒓 𝒕𝒊𝒎𝒆 𝒃𝒚 20%. 𝑩𝒖𝒊𝒍𝒕 𝒕𝒉𝒆 𝒇𝒍𝒆𝒙𝒊𝒃𝒍𝒆 𝒎𝒐𝒅𝒆𝒍 𝒐𝒇 𝒍𝒂𝒔𝒕-𝒎𝒊𝒍𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒚 𝒄𝒂𝒑𝒂𝒄𝒊𝒕𝒚 𝒘𝒊𝒕𝒉 70% 𝒇𝒓𝒆𝒆𝒍𝒂𝒏𝒄𝒆𝒓 𝒂𝒏𝒅 30% 𝒐𝒖𝒕𝒔𝒐𝒖𝒓𝒄𝒆𝒅 𝒇𝒍𝒆𝒆𝒕. Show less

• 

  Cenomi

  Jan 2023 - Apr 2024

  Operations Manager

  Develop and implement the SOP, and ensure standards are implemented in the fulfillment center.Ensure all supply chain personnel are properly trained and are following the SOP.Understanding the challenges in operations, seeking solutions, and transforming them into the business requirement document (BRD).Development of delivery management system, improving new features for efficient operations and user experience.Built the delivery network and the infrastructure to manage up to 5000 orders.Develop and optimize processes, and improve the operational gaps, and inefficiency.Monitor the operational E2E speed metrics and perform the RCA for non-compliance of SLA.Achievements:𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒅 𝒄𝒐𝒎𝒑𝒓𝒆𝒉𝒆𝒏𝒔𝒊𝒗𝒆 𝑩𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝑹𝒆𝒒𝒖𝒊𝒓𝒆𝒎𝒆𝒏𝒕 𝑫𝒐𝒄𝒖𝒎𝒆𝒏𝒕𝒔 (𝑩𝑹𝑫𝒔) 𝒇𝒐𝒓 𝒕𝒉𝒆 𝒅𝒆𝒑𝒍𝒐𝒚𝒎𝒆𝒏𝒕 𝒐𝒇 𝑫𝒆𝒍𝒊𝒗𝒆𝒓𝒚 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 𝑺𝒚𝒔𝒕𝒆𝒎 (𝑫𝑴𝑺). 𝑺𝒄𝒂𝒍𝒂𝒃𝒊𝒍𝒊𝒕𝒚 𝒐𝒇 𝒕𝒉𝒆 𝒍𝒂𝒔𝒕 𝒎𝒊𝒍𝒆 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 𝒇𝒓𝒐𝒎 𝒈𝒓𝒐𝒖𝒏𝒅 𝒛𝒆𝒓𝒐 𝒕𝒐 5000 𝒐𝒓𝒅𝒆𝒓𝒔 𝒑𝒆𝒓 𝒅𝒂𝒚, 𝒘𝒊𝒕𝒉 𝒂 𝒔𝒕𝒂𝒕𝒆-𝒐𝒇-𝒕𝒉𝒆-𝒂𝒓𝒕 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒚 𝒔𝒕𝒂𝒕𝒊𝒐𝒏. 𝑭𝒐𝒔𝒕𝒆𝒓𝒊𝒏𝒈 𝒂 𝒄𝒖𝒍𝒕𝒖𝒓𝒆 𝒐𝒇 𝒄𝒐𝒏𝒕𝒊𝒏𝒖𝒐𝒖𝒔 𝒊𝒎𝒑𝒓𝒐𝒗𝒆𝒎𝒆𝒏𝒕 𝒍𝒆𝒅 𝒕𝒐 𝒕𝒉𝒆 𝒅𝒆𝒗𝒆𝒍𝒐𝒑𝒎𝒆𝒏𝒕 𝒐𝒇 𝒂 𝒕𝒓𝒂𝒊𝒏𝒊𝒏𝒈 𝒎𝒐𝒅𝒖𝒍𝒆 𝒕𝒐 𝒖𝒑𝒔𝒌𝒊𝒍𝒍 𝒃𝒐𝒕𝒉 𝒆𝒙𝒊𝒔𝒕𝒊𝒏𝒈 𝒂𝒏𝒅 𝒏𝒆𝒘 𝒆𝒎𝒑𝒍𝒐𝒚𝒆𝒆𝒔. Show less

• 

  KMS Medical Supply

  May 2024 - now

  Head of Operations