Grace Brown

Experience

• 

  Auckland Council

  Apr 2018 - Aug 2018

  Auckland Design Office Intern (Fixed-Term)

  🔸Provided support for the national Universal Design Conference 2018, including co-presenting an Augmented Reality workshop highlighting its impact on Auckland communities

• 

  Mortgage People Ltd

  Mar 2019 - Sept 2019

  Database Administrator

  🔸Ensured data accuracy for 20+ confidential client records🔸Conducted precise data entry for a financial services company in e-Broker and trail systems🔸Streamlined operations: Integrated outdated client data into a new CRM, optimising overall data management

• 

  The ICE Base

  Sept 2019 - Jun 2020

  Project Associate (Fixed-Term)

  🔸Engaged 20+ tertiary institutions: Resulted in a consistent 10% weekly rise in online applications🔸Promoted cultural inclusivity: Utilised Te Reo Māori resources and encouragement in the workplace, resulting in a 10% increase in staff learning experience

• 

  The Mind Lab

  Sept 2020 - Oct 2020

  Program Planner (Fixed-Term)
• 

  Whitcoulls

  Feb 2021 - Feb 2022

  Retail Assistant

  🔸Contributed to a significant 20% increase in sales and customer satisfaction, demonstrating a tangible impact on business growth🔸Demonstrated organisational and multitasking abilities: Efficiently managed diverse responsibilities in a dynamic retail environment

• 

  Colenso BBDO

  Feb 2022 - Nov 2022

  Account Coordinator (Fixed-Term)

  🔸Comprehensive experience in planning, project management, production, and client relations🔸Spent 4 weeks on rotation at Proximity, another Clemenger Group agency, broadening skills and perspectives🔸Collaborated with clients to identify needs and create effective advertising solutions🔸Developed and executed communication strategies: Worked with the Creative team on branding and campaigns, including BNZ projects with a 15% increase in client satisfaction

• 

  Freelance

  Feb 2023 - now

  🔸Strategically transformed ORO into a thriving platform, achieving a 10% increase in eBook sales through community engagement🔸Enhanced engagement with SEO and Māori proverbs, contributing to the platform's growth and audience reach🔸Cultivated a vibrant online community through marketing efforts and attentive audience care strategies🔸Strengthened community ties by collaborating with Māori female entrepreneurs for a successful Christmas Giveaway in December 2023 and produced visually captivating content, resulting in a 600-follower growth on Instagram Show less

  • Online Survey Participant (Side Hustle)

    Feb 2024 - now

  • Clothes Flipper / Reseller (Side Hustle)

    Feb 2024 - now

  • Digital Content Creator (Side Hustle)

    Feb 2023 - now
• 

  Be. Lab

  Mar 2023 - Apr 2023

  Social Media Coordinator (Fixed-Term)

  🔸Streamlined daily social media: Drove a 10% audience boost through engaging content and effective community management🔸Monthly reports informed strategic planning: Ensured brand voice consistency and gained valuable experience in social media management and community engagement

• 

  Mighty Ape

  Feb 2024 - now

  Inventory Stock Assistant

  🔸Streamlined inventory operations: Processing daily book shipments using state-of-the-art proprietary software🔸Optimised warehouse organisation: Maintained accurate records for efficient storage and retrieval🔸Enhanced product presentation: Curated diverse product collections to expedite delivery and improve customer experience🔸Ensured inventory accuracy: Adhered to strict SOPs, minimising errors and discrepancies while maintaining workplace safety standards