Phung Tran

Experience

• 

  University of Information Technology

  Jun 2016 - Jul 2017

  Student Affairs Executive
• 

  Giaohangtietkiem.vn

  Oct 2017 - Mar 2018

  Operations Management Specialist

  - Oversaw last-mile delivery operations for multiple provinces in Vietnam, managing a brand network of 20+ warehouses and ensuring efficient and effective processes.- Implemented new strategic services in the whole network, opened 10+ new warehouses, and maintained a successful delivery rate of over 90% every day.- Collaborated with cross-functional teams including human resources, operation optimization, and business development to identify and resolve operational challenges, ensuring the smooth running of daily delivery operations. Show less

• 

  Teapub

  Mar 2018 - Dec 2020

  Co-Founder

  - Managed daily operations of the stores, and implemented new processes to increase efficiency and productivity.- Conducted market research and identified business opportunities.- Developed and implemented marketing plans and managed digital marketing operations, resulting in increased brand awareness and a fan page with high organic followers.- Led product development and menu adjustments, resulting in increased customer satisfaction and revenue.

• 

  Bumba

  Jul 2018 - Dec 2018

  Business Development (Franchising)

  - Managed the franchise network of the Bumba brand, ensuring the successful implementation of business strategies and plans.- Conducted market research and provided insights to inform product development and marketing initiatives.- Build and maintained strong relationships with key stakeholders, resulting in new business partnerships and increase revenue in franchising activities.- Contributed to the rebranding campaign of the company by offering strategic market insights and developing graphic design solutions. Show less