Jamie Arnold

Experience

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  Mazzi's Italian Sicilian Restaurant

  Jan 1999 - Jan 2002

  Chef

  ** Quickly promoted to Chef for a $2MM establishment, honing expertise in Italian cuisine and menu development.** Increased restaurant profitability with upscale items and associated higher price points.** Introduced concept of team rallies which enabled staff to sample featured dishes and give them the knowledge, finesse and language necessary to walk guests through their choices; armed with this new leadership and guidance, a sense of fun and teamwork led to higher morale and increased sales. Show less

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  Johnny's Italian Steakhouse

  Jan 2004 - Jan 2016

  General Manager (2011 – 2016) // Chef (2004 – 2011)

  ** Held GM and Chef positions at a popular upscale Italian Steakhouse featuring hand-cut, Certified Angus Beef steaks and inspired Chef’s creations alongside traditional Italian fare.** Placed special emphasis on wine selection and pairing suggestions.** As GM, worked diligently to optimize efficient processes while achieving the Health Department’s grade of “Superior”; managed P&L, quality assurance, inventory, ordering, facility maintenance, marketing, community involvement, distributor relations, and management of 40+ personnel and processes.** Developed special themes and holiday events; managed simultaneous large banquets and parties.** Contributed several highly successful main menu creations and a completed happy hour menu which were adopted company-wide in all locations across the Midwest.** Added greatly to the financial success of the company with revenues of $3MM annually through consistency, teamwork, strategy, local incentives, and community visibility. Show less

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  Sharpe Cleaning Service

  Jan 2017 - Jan 2019

  Owner/Operator

  ** Launched a lucrative commercial cleaning business that served 20+ clients.** Fostered strong relationships via outstanding customer service; grew revenue by 61% in year two.** Decided to exit business after two rewarding years due to growing passion to pursue operations in a larger company.

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  Firebirds Wood Fired Grill

  Jan 2017 - Jan 2017

  Assistant General Manager

  ** Championed the front-of-house Service, Bar, and Host teams through daily operational success.** Developed 30+ customer-facing employees; handled bar ordering, receiving, inventory, and loss control.** Maintained hiring, scheduling, training, performance management, and overall sales attainment.

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  Spencers For Steaks & Chops

  Aug 2020 - Jan 2021

  General Manager

  Upscale, “Certified Angus Beef Prime” Steakhouse. Wine Spectator award winner 12 years running. Seasonal menus provided with ‘white table-cloth’ service.o Protected employees and guests during COVID-19 by adhering to CDC and state guidelines.o FOH hiring, training, scheduling and ongoing development.o All financial duties including cash handling, credit card processing, closing the day, inventories and P&L. o All marketing duties including, inside and outside print media, social media platforms, create, implement and maintain promotions.o Maintain and elevate décor, decorum, ambiance and feel of restaurant.o Notable Accomplishments :- Raised sanitation levels from unacceptable to excellent- Saved thousands of dollars by keeping most repairs and upgrades in-house.- Introduced a ‘well’ category to the bar service lowering liquor and glass wine costs substantially - Creation of Banquet Director Position and upgrading existing banquet service- Successful launch of high-end, members only “Bourbon Club.” Show less

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  Omaha Prime Steakhouse

  Mar 2022 - now

  General Manager

  “America’s Best Steak,” world class dining serving USDA Certified Prime SteaksAfter 26 years as an Omaha icon, this favorite high end establishment and regular meeting place for local leaders, famed athletes and romantic foodies, changed hands to first time restaurant owners. While preserving the established legacy, I have positioned the restaurant for ongoing and increased future success.