Michelle Habayeb

Experience

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  Various Companies

  Jan 1994 - Jan 2003

  Professional Experience

  ➤ Audit Manager & Senior Manager, Technology, Media & Chemical Companies – Deloitte – 2000 to 2003➤ Professional Development Trainer – Deloitte, Various US Locations – 2002➤ Senior & Manager Audit Staff, Non-Profit Clients – Deloitte – 1994 to 2000

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  Westfield Memorial Library

  Jan 2018 - now

  President of the Board, Treasurer & Board Member

  ➤ Serving on the Finance Committee of the Board as Treasurer and was selected as President of the Board in January 2020, serving as the Executive Officer of the Association, presiding at Executive Board meetings and developing agendas.➤ Spearheading a new strategic plan and re-envisioning the library as a community space, while planning for the future of the library and its services, ensuring it will be responsive to what the community needs.➤ Recruiting and appointing Chairpersons for the Association's Committees, and serving as ex-officio voting member of all committees, except the Nominations and Elections Committee.➤ Proactively monitoring and evaluating overall effectiveness of the library, ensuring it operates the way it should and determining whether the community is satisfied, implementing process improvements to increase satisfaction.➤ Adopting and carrying out library policies, as well as recommending new policies to the Board, remaining familiarity with library ordinances and keeping the Board informed on laws affecting libraries.➤ Hiring and evaluating a qualified Library Director to manage daily operations of the Library, working in collaboration with the Board, while regularly evaluating the Director to ensure the library operates in the best interest of its patrons.➤ Advocating for the library in the community and advocating for the community, including working to obtain adequate funding for the library, as well as representing the Association whenever necessary including conferences.➤ Review, approve and monitor the annual $2MM+ budget. Show less

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  Caring Contact, formerly Contact We Care, Inc.

  Jan 2018 - now

  ➤ Directly contributing to the success of the organization by providing leadership, direction, and coordination of operations, programs, finances, and human resources.➤ Effectively overseeing 100+ volunteer Listeners who answer the National Suicide Prevention Lifeline, as well as providing training, monitoring, and feedback.➤ Assisted in developing a strategic plan to implement the the 988 initiative in July ’22, including oversight through monitoring, reporting, and quality assurance activities.➤ Establishing a culture and building a strong community, fostering professional growth and job satisfaction for all team members.➤ Continually assessing all services, identifying problems, and utilizing metrics to propose innovative approaches and solutions, as well as engaging stakeholders and staff in continuous improvement of systems and processes. Show less ➤ Served as Vice President since January 2018 while also serving as a volunteer Listener for 3.5 years, with 200+ hours on the lines answering the 988 Suicide Prevention & Crisis Lifeline.➤ Proactively completed 54 hours of training including MHFA and ASIST, building the skills required to intervene with a person at risk of suicide, as well as identifying risk alerts and developing related safeplans.➤ Utilized knowledge gained from the training program to improve personal resiliency and self-concept among suicidal individuals who call the Lifeline, while also making a commitment to improving community resources.➤ Worked on the Fundraising & Outreach Committee, supporting and monitoring plans in to improve donor identification, resulting in generating a significant increase in donations and improvement in donor retention.➤ Significantly increased community outreach in terms of the number of speaking engagements provided, thus improving brand awareness, while collaborating with the Executive Director, her team, and the incredibly active Board.➤ Effectively reviewed, discussed, and amended, if necessary, the strategic directions and vision statements to ensure relevancy, assessing achievement through measurable objectives.➤ Approved financial policies, plans, programs, and standards to ensure preservation and enhancement of the financial assets and resources of the organization.➤ Strategically allocated resources to balance the needs of the organization with its mission, while providing direction to executive leadership to ensure vision fulfilment and that activities are advancing objectives.➤ Ensured that the non-profit obeys applicable laws and regulations, follows its own bylaws, and adheres to its stated corporate purpose, as well as doing the books on a monthly basis and supporting audit preparations. Show less

  • Director of Crisis Line Operations & Training - 988 Suicide & Crisis Lifeline

    Jun 2021 - now

  • Vice President & Board Member

    Jan 2018 - Jun 2021