Hetvi Patel

Experience

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  Canadian Tire Corporation

  Jul 2019 - Aug 2021

  Retail Cashier

  - Greeted customers upon their entry into the store and helped them with any questions and concerns.- Performed all checkout procedures quickly and accurately each time while also promoting the store credit card to customers.- Resolved customer complaints, guided them, and provided relevant information. - Honoured coupons, collected payment and gave appropriate change.- Requested cross-department price checks.- Provide excellent customer service to ensure satisfaction.

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  Extendicare

  Jan 2022 - Apr 2022

  Clinical Placement

  - Provided emotional support, patient education and culturally competent care. - Assisted in patient activities of daily living and assessed vital signs.- Performed safe food handling techniques throughout all aspects of food service and assisted with meal.- Maintained a safe and clean environment for residents utilizing infection control principles.Protected own health and the health of others by adopting safe work practices, and reporting unsafe conditions immediately.- Participated in interdisciplinary conferences for assessing, planning, implementing and evaluating resident care and service needs. Show less

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  Belvedere Heights

  Jul 2022 - May 2024

  Personal Support Worker

  - Provided day-to-day services and support to individual residents to offer a warm, safe environment, ensuring comfort and welfare needs were met.- Maintained a safe and clean environment for residents utilizing infection control principles. - Participated in the orientation process for residents, students, volunteers and nursing personnel.- Dealt tactfully and courteously with residents and residents' families and reported any concerns/complaints to the supervisor.- Acted as the second care provider in lifts and transfers, including the use of mechanical devices.- Participated in interdisciplinary conferences for assessing, planning, implementing and evaluating resident care and service needs.- Actively participated in ongoing educational opportunities and transmitted information to the rest of the nursing staff.- Performed other duties as required. Show less

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  Hennick Bridgepoint Hospital, Sinai Health

  Sept 2022 - Dec 2022

  Clinical Placement - 8N Rehabilitation

  - Provided safe and competent care to patients in a hospital setting- Performed head-to-toe assessments and vital signs. - Performed wound assessments and care. - Constructed and implemented individualized Nursing Care Plans for patients- Administered medications orally and assisted medication administration through IV route under the supervision of the assigned nurse. - Assisted with general nursing care. - Electronic documentation using Meditech.

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  Mount Sinai Hospital (Toronto), Sinai Health

  Jan 2023 - Apr 2023

  Clinical Placement - 11N Orthopaedics, ENT, OMFS, Gynaecology Surgery

  - Performed head-to-toe assessments, vital sign, wound assessments and general nursing care. - Maintained IV lines, removed IV's, saline locking IV's, changing IV bags, mixing IV medications. - Basic maintenance and monitoring PICC lines, observing//assisting with PICC dressing changes. - Administered medications PO, IM, IV, routes. - Foley catheter removal and insertion. Bladder scanning. NG & G tube maintenance and use. - Performed discharge teaching and electronically documented using Powerchart. Show less

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  Kensington Gardens Long Term Care

  Sept 2023 - Dec 2023

  Clinical Placement - Infection Prevention and Control

  - Participated in the development, communication and implementation of IPAC policies and procedures, current best practice guidelines and applicable standards- Developed and facilitated IPAC education for staff, students, volunteers and patients- Conducted audits and provided education and feedback to staff. - Assisted with COVID-19 and Influenza Vaccination administration during respiratory season. - Conducted exposure investigation and coordinates stakeholder engagement in outbreak management. Show less

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  Mount Sinai Hospital (Toronto), Sinai Health

  May 2024 - now

  Clinical Nurse Extern