Priya Nagaraj

Experience

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  Kudremukh Iron Ore Corporation Ltd

  May 1998 - Feb 2002

  Junior Manager

  KIOCL is the iron ore and pellets manufacturing plant which was a 100% export unit. I was managing a team of electrical engineers to provide effective planning & maintenance.

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  Citibank N.A. (NRI Division)

  Dec 2002 - Jan 2007

  Head Of Service Operations

  Heading the service operations of the wealth management team, leading a team of 9 service officers . Reporting to the service regional head in Singapore, I was instrumental in managing the day to day operations & compliance of Hong Kong NRI team which was going through an exponential growth.Was conferred with Best Quality Award & Best service award in the global NRI business of Citi.

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  Merril Lynch Inc

  Jan 2007 - Oct 2009

  Client Service Officer

  Hands on operations to manage all customer queries related with Equities, Structured products, Bonds, Mutual funds, Collaterised FX , Hedge funds, Private equities , IPO .Managing Margin Calls & monitoring client's portfolio.

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  Axis Bank

  Jun 2010 - Mar 2020

  Asst Vice President

  AML procedures and processes as per AMLO Hong Kong for all retail, corporate & correspondent bank account opening, Ongoing transaction monitoring, review of accounts, account maintenanceReview & investigate all transactional alerts generated by transaction monitoring system as per defined policies & proceduresIdentify suspicious activities and escalation as appropriatePerform user acceptance testing on system / application enhancement related to compliance monitoringProper diligence & Risk mitigation – Client On Boarding as well as transactionsMaintaining awareness of the key regulatory updates related to retail bankingKey team player in ensuring minimization of risk in retail bankingDevelopment of systems and procedures for seamless operationsOperations Team Management including training & mentoring to effectively deliver day to day operations & facilitate customer focused end to end solutions.Manage all the local HR needs of the operations including Wages, MPF, compensation & benefits etc.Manage both the internal & external audits from operational perspective.Management of vendors and contracts towards the service level agreements. Show less