Rob Parker, PCC

Experience

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  MacKenzie-Childs, Ltd.

  Jan 1994 - Jan 1996

  Production Control Manager

  Created and implemented MRP systems throughout Production, and maintained overall responsibility for materials and scheduling for several departments including Pottery, Furniture, Glass, Enamelware, and Textiles. Customized Made2Manage production software using Visual FoxPro to create work in process reports and inventory tracking sheetsRevised information sharing processes between Production, Purchasing, and Sales departments to decrease time between order entry and shippingTrained and directed five individuals to maintain and troubleshoot scheduling systemsIncreased "in-time" production of pottery goods by 30%, resulting in 38% increase in invoiced sales in 1995 and 32% for Aurora-produced items in 1996Participated in planning and execution of critical marketing campaigns and exhibitions Show less

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  Metropolitan Development Association of Central NY

  Jan 1996 - Jan 1998

  Project Administrator

  Represented MDA as project leader and facilitated work group sessions between MDA executive staff, development companies, regional business and political leaders relative to the redevelopment of Electronics Park and Hancock Airpark.Administrator for office computer network: Maintained and upgraded a 14 unit, Windows 95/NT systemAdministered user accounts and access privilegesImplemented interoffice (Exchange) and Internet (TCP/IP) mail servicesDesigned and implemented MS Access database application for special project expensesMarketed and maintained lease agreements for 18 rental units at Hancock AirparkAdministered $2.5 million budget for Electronics Park redevelopment project Show less

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  Telergy Network Solutions

  Jan 2000 - Jan 2002

  Team Lead

  Managed a staff of software developers responsible for the upkeep of the billing and reporting segments of Telergy’s back office system. Recognized and acknowledged as the subject matter expert regarding Telergy’s billing software and processes.Team LeadCoached team members through architecture and design phases of development projects, specifically regarding system and business logicResponsible for general supervision, including performance objectives and reviews of three software developers and one system integrator/tester Application OwnerManaged the initial implementation of the commercial off-the-shelf (COTS) billing software into Telergy’s back office system as well as four subsequent upgradesImplemented monthly release schedules for all billing and billing-related applications, working with the configuration management team and other application owners to nesure seamless integration into the back office systemInteracted with software vendors to engineer patch requirements and negotiate price quotes for software enhancementsGenerated regression and functional test plans based on release notes from vendors and general requirements from usersWorked with business analysts to define detailed requirements for custom billing or financed-based applications, including online invoice presentation and monthly revenue reporting Show less

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  Cornell University

  Mar 2002 - Mar 2017

  Associate Director, Software Development

  ResponsibilitiesProvide Director-level leadership for Web and database programming team - responsible for the development and maintenance of Johnson Web sites and applications. Shepherded Johnson’s information systems from disparate, isolated silos to integrated systems sharing common data, through to cloud-based, efficient, and user-first designed systems.AccomplishmentsRedefined the admissions and student lifecycle process for Johnson by designing a Salesforce-based admissions system and student intranet. Results include real–time reporting, annual reduction of software expenses by greater than $100k, and shrinking application process time from weeks to days. Achieved near 100% on-time delivery of features and builds by implementing Agile Scrum methodology with a six-person development and operations team. Cut the number of applications supported at Johnson by half by re-engineering Johnson’s administrative systems, integrating disparate local and remote applications using a central data store. Show less

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  Rob Parker Coaching

  Jan 2016 - now

  Executive and Leadership Coach

  Based in Energy Leadership™, help technical professionals and students develop a personally effective style of leadership. Individualized approach is deep, results-driven, and logical providing the client to transform beyond just learning skills.

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  Cornell University College of Engineering

  Mar 2017 - now

  Coaching Program Manager

  Co-lead the Engineering Leadership Certification Program, teaching leadership skills to undergraduate engineering students. As the Coaching Program Manager and certified professional coach, responsible for extending the reach of the Engineering Leadership Program by teaching future engineers how to coach themselves and their teams. Consult with engineering project teams and student organization leaders seeking to improve their leadership and teamwork capabilities.