Ella Provan

Ella Provan

Volunteer ChildLine Counsellor

Followers of Ella Provan300 followers
location of Ella ProvanHaywards Heath, England, United Kingdom

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  • Timeline

  • About me

    Children's IAG Manager | MSc in Psychological Wellbeing

  • Education

    • Cardiff University / Prifysgol Caerdydd

      2006 - 2009
      Bachelor of Science (BSc) Psychology and Education 2.1
    • The Nottingham Trent University

      2010 - 2011
      Master of Science (MSc) Psychological Wellbeing and Mental Health Pass with commendation
  • Experience

    • NSPCC

      Dec 2010 - Mar 2012
      Volunteer ChildLine Counsellor

      Respond to voice calls, one-to-one online messaging and emails from children and young people under 18 years. Provide person centred listening and support.

    • The Children's Trust, Tadworth

      Apr 2012 - Jan 2013
      Online Community Coordinator

      Coordinate the online community which offered a forum for peer-to-peer support as well as events and news pages.Promoting the service through social media.Assist in the on-going development and expansion of services offered.

    • Back Up

      May 2014 - Dec 2024

      Providing cross organisation expertise on the needs and voices of children and young people affected by spinal cord injury. Developing and co-designing a range of specialist information, advice or guidance for children, young people and their families, supporting them to navigate services and systems that are available to them. Delivering person-centred support to enable children, young people and their families to access the support they need and reach their full potential as they adjust to and grow up with spinal cord injury.Working with a range of stakeholders both internally and externally, including NHS professionals and other charities, and in collaboration with young people to ensure that the services offered accurately reflect the need.Directly line-managing other members of the children and young people's team within the charity. Show less Principal roles• Partnership working across the team to lead, support and develop all Back Up services for children and young people under the age of 18 who have spinal cord injury• Driving forward Back Up’s participation work with young people, including policy writing• Playing a key role in campaigning and influencing work in relation to under 18s• Line-managing the Education Inclusion Coordinator and supporting the service• Designated child safeguarding officerAs the only charity in the UK with dedicated services for children affected by spinal cord injury, this role is led by the needs of those children and young people to enable them and their families to have a voice, with particular attention to the most marginalised groups. To lead, support and develop integrated work across all Back Up services for children and young people and influence services available from elsewhere. Show less

      • Children and Young People's Information, Advice and Guidance Manager

        Jun 2022 - Dec 2024
      • Children and Young People's Services Manager

        Nov 2016 - May 2022
      • Schools Inclusion Coordinator

        May 2014 - Nov 2016
  • Licenses & Certifications

    • Supporting children's mental health and wellbeing

      The Open University
      Nov 2021
    • Level 2 Certificate Information, Advice or Guidance

      NCFE
      Dec 2022
    • Designated Safeguarding Officer Refresher Training

      NSPCC
      Dec 2021
    • Children and Young People's Mental Health: Promoting Integration and Early Intervention

      The CPD Certification Service
      Dec 2016
    • Designated Safeguarding Officer training

      NSPCC
      Jul 2019
    • NSPCC - Keeping children safe online

      NSPCC
      Feb 2021