Zach Bacon

Experience

• 

  Consumer Retail Sales (Various)

  Jan 2001 - Jan 2005

  Sales and Sales Managment

  Background in Retail Sales and Sales Management for Consumer Electronics and Health and Wellness organizations including Apple, Bose, Bally Total Fitness, and Life Time Fitness.

• 

  Life Time Fitness

  Jan 2005 - Jan 2011

  Manager, Sales Information Systems

  Charged with leveraging internal systems to improve LTF's acquisition and retention capabilities. Reported to VP, Sales and Retention.

• 

  Salesforce

  Mar 2011 - now

  Responsible for delivering the processes, programs, and capabilities that accelerate adoption of our Industry clouds across our focus industries. Building and delivering advisory programs for our top 10 Health Cloud Customers to drive product roadmap alignment and early implementation success. Executive advisor for Fortune 100 customers in Financial Services, Manufacturing, and Retail Industries. Focused on helping customers fully leverage their investment in Salesforce to drive business value, accelerate innovation, better align technology roadmap to business strategy, and overall improve business outcomes. Particular emphasis on program governance, partner alignment, capability development, and organizational change management. Implementation Consultant and post-implementation technical advisor focused on aligning technology projects and programs to business outcomes for enterprise customers in the Financial, Medical Device, and Heavy Manufacturing sectors. Focus on agile development, scalable architectures, and technical best practices on the Salesforce platform.

  • Sr. Director, Product Adoption - Salesforce Industries

    Dec 2020 - now

  • CSG Product Director, Health Cloud

    May 2018 - Nov 2020

  • Customer Success Manager

    Oct 2014 - Apr 2018

  • Solution Architect/CST

    Mar 2011 - Sept 2014