Evan Smith

Evan Smith

Front Office Specialist

Followers of Evan Smith821 followers
location of Evan SmithWhitesburg, Georgia, United States

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  • Timeline

  • About me

    Technical Support Coach @ T-Mobile for Business | Problem Solving, Communication

  • Education

    • Bremen High School

      2007 - 2010
      Technical Nursing Science

      Activities and Societies: Chess club, one act plays college preparation, dual seal diploma.

    • Ashford University

      2017 -
      Bachelor of Arts - BA Business Administration and Management, General 3.8
    • Ashford University

      2017 -
      Bachelor's degree Business Administration and Management, General 3.8
    • West Georgia Technical College

      2010 - 2014
      Bachelor's degree Technical and Scientific Communication
  • Experience

    • Bremen Family Medicine

      Feb 2008 - Feb 2009
      Front Office Specialist

      created patients charts, efficiently communicated with insurance companies, Working up patients so the Doctor could see them.

    • Walmart

      Jul 2010 - Sept 2014
      Retail Wireless Consultant

      Customer service is top priority! Mainly my job entitles me to write up and submit contracts between the customer and carrier. My job requires me to be very knowledgeable about Smartphones and anything electronic! I also facilitated meetings for the team that launched walmart family mobile, which is how I found my interest in T-mobile

    • PVR Research

      Dec 2010 - now
      Product Tester
    • Google

      Mar 2012 - now
      Local Guide
    • Pro Atlanta Flooring

      Sept 2014 - Sept 2016
      Flooring Installer

      installed wood and tile flooring to each customers specifications.

    • Environmental Labs and Services

      Oct 2014 - Oct 2019
      Consultant
    • T-Mobile

      Dec 2014 - now

      Create energy and excitement around company by communicating new products, services and promotions to customersConsistently network and maintain customer relationshipsMeet & exceed multiple/competing performance targets including sales, customer experience, and quality of sale metricsSide-by-side individual/team sales in a competitive and fast-pasted environmentAccomplishments: Ranked #1 in store in overall Gross adds, accessory total, T-Mobile for Business and T-Mo One + Attach rate. Show less

      • BTS Coach

        Jan 2025 - now
      • ATS Interim Coach

        Mar 2025 - Apr 2025
      • T-Mobile for Business Technical Support Lead

        May 2022 - Jan 2025
      • Advanced wireless technical support specialist

        Dec 2020 - May 2022
      • Retail associate manager

        Jan 2019 - Dec 2020
      • Mobile Expert

        Feb 2015 - Dec 2020
      • Store operations associate

        Dec 2014 - Feb 2015
    • Dunkin'​ Brands

      Jan 2017 - Oct 2017
      Pastry finisher

      I decorated all the doughnuts and fresh baked the croissants each day. I would stay on top of fresh to go orders, and prepare large orders.

    • IveySmith Holdings LLC

      Jan 2021 - Dec 2023
      Business Owner
    • Instacart

      Nov 2021 - now
      Recruiter
    • Smart Home And Business Solutions

      Jan 2022 - now
      Managing Owner
    • Helium Mobile

      May 2023 - now
      Network Engineer

      engaged in active deployment of open-source 5g radio access networks. site verification, validation of local site rf readings, and equipment installation. during my apprenticeship I completed 1 installation by myself, and I actively monitor and address any site issues.

  • Licenses & Certifications

  • Volunteer Experience

    • Certified Nurses Assistant

      Issued by countryside assisted living
      countryside assisted livingAssociated with Evan Smith
    • Animal Caretaker

      Issued by Carroll County Animal Hospital on Jan 2016
      Carroll County Animal HospitalAssociated with Evan Smith
    • Fundraising Volunteer

      Issued by American Red Cross on Mar 2020
      American Red CrossAssociated with Evan Smith