
Manish Singhal
Trainer

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About me
Service Delivery Manager in Accounts Receivable | Collections | Billings | Payroll | Process Improvement | Credit Management | O2C specialist
Education

Tagore public school
-High school commerce
University of Rajasthan
2003 - 2006Bachelor of Commerce (B.Com.) Business/Commerce, General
Experience

Wipro BPO
May 2007 - Apr 2011Trainer
Mexus Education Pvt Ltd
May 2011 - May 2012TAM
GENPACT
Oct 2013 - Apr 2018Assistant Manager
QX Global Group
Apr 2018 - Aug 2024* Led a team of 20 AR professionals to manage collections and credit risk for over 5,000 customers* Implemented a new AR system that improved collections efficiency by 30% and reduced DSO by 20 days* Developed and implemented process improvement initiatives resulting in annual cost savings of over $2 million* Conducted financial analysis and provided recommendations to senior management for strategic decision making * Managed a team of 10 AR professionals to manage collections and credit risk for over 2,000 customers* Developed and implemented process improvement initiatives that resulted in a 20% reduction in DSO* Conducted credit risk analysis to identify opportunities for reducing bad debt reserves and improving cash flow
Senior Manager
Sept 2021 - Aug 2024Credit Collections Manager
Apr 2018 - Sept 2021

Armanino
Aug 2024 - nowService Delivery Manager
Licenses & Certifications
- View certificate

Leading at a Distance
LinkedInAug 2024 - View certificate

Developing Your Team Members
LinkedInSept 2024 - View certificate

Building High-Performance Teams
LinkedInAug 2024 - View certificate

20 Habits of Executive Leadership
LinkedInDec 2024 - View certificate

Coaching Skills for Leaders and Managers
LinkedInAug 2024 - View certificate

Working with Difficult People
LinkedInAug 2024 - View certificate

Using Data to Create a Better Customer Experience
LinkedInSept 2024 - View certificate

Excel: Power Query for Beginners (2021)
LinkedInDec 2024 - View certificate

360-Degree Feedback
LinkedInAug 2024 - View certificate

Five Ways to Control Your Time
LinkedInAug 2024
Languages
- enEnglish
- hiHindi
- maMarwari
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