Jorge Barba

Experience

• 

  Various

  Jan 1994 - Jan 1996

  Teacher

  Miscellaneous courses (C Programming, Introduction to Oracle, SQL and PL/SQL, Oracle Database Administration, Unix Administration, Visual Basic Programming, Design with Autocad, Windows NT, MS SQL Server). University of Mexico, Global Knowledge Network, Digital Equipment Mexico (1994-1996) and Valencia Community College, Orlando, FL (2004)

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  Centro de Calculo de la Facultad de Ingenieria

  Jan 1994 - Jan 1996

  Becario

  Centro de Calculo de la Facultad de Ingenieria (CEFAFI) is a center to provide support to the student services and faculty services within the College of Engineering in the University of México

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  University of Mexico

  Jan 1996 - Jan 1996

  Team Lead

  College of Engineering, UNAM, Mexico, México CityLed a team of five managing the university network. Coordinated projects, designed summer courses schedule, administered internal computer network and taught summer courses* Supported the registration process in the Engineering College for students in the 1994-1995 period using FORTRAN to generate reports and a VAX system to process all the student requests

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  Oracle

  Jan 1996 - Jan 2009

  Supporting critical accounts (Gold) which are the clients that provide the company with the most revenue. In a fast paced environment providing technical support in all RDBMS areas including database administration, high availability, distributed and specialized in Oracle Text and Oracle Spatial providing high quality support to assure the success of our customer's implementations* Promoted in 1998 to Technical Analyst and promoted in 2001 to Senior Technical Analyst* Knowledge contributor, writing articles for self-service portal and identified as the expert (Advanced Resolution team member) in Oracle Spatial and Oracle Text* Trained team on Oracle Text to speed up filling the gap for Oracle Text* Provided technical support in Spanish and English* Provided technical support to customers, liaison between customers and Oracle Development team* Liaison between account managers and development, prioritization of technical requests by severity and coordination of efforts Show less

  • Principal Technical Support Engineer

    Jan 2004 - Jan 2009

  • Senior Technical Analyst

    Jan 1998 - Jan 2004

  • Associate Technical Analyst

    Jan 1996 - Jan 1998
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  Oracle

  Mar 2009 - Aug 2015

  Senior Principal Technical Support Engineer

  Global Technical Lead for Oracle Spatial and Oracle Semantic Technologies.Global Lead for Proactive Activities and Knowledge Management

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  Accenture Enkitec Group

  Sept 2015 - now

  Cloud Migration and Implementation Manager

  Skills: Oracle Technology, Exadata, Oracle Cloud, AWS Cloud, Oracle resource sizing Specialist