Emily Surdasky

Experience

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  Applied Compliance Training

  Feb 2003 - Aug 2005

  Program Coordinator

  This position required the creation of multiple training programs, spanning the natural gas and telecommunications industries.• In accordance with federal regulations, developed and maintained multiple training programs designed to certify plumbers for installation of natural gas service lines • In support of multiple field instructors, Scheduled classes for multiple instructors and booked training facilities and gathered certification records• Developed, implemented, and maintained company policies, technical procedures, and standards for preserving the integrity and security of data, reports, and access• Obtained Certification as a Technical Trainer from two major natural gas suppliers• Created a telecommunications training program that was approved by the State of Ohio to be funded by the Workforce Investment Act Show less

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  SSI, LLC

  Nov 2010 - Feb 2013

  Manager, Field Operations

  This project involved multi-state in-field audits of cell tower sites for upgrading existing equipment to support 4G cell phone operation. The results of these audits were used to support engineering, design, and installation of the new equipment.• Served as company representative at a number of conventions and trade shows to promote company objectives• Served as company representative in meetings with engineers and client company executives• Negotiated contracts with existing and new clients• Developed methods to establish and clarify customer objectives• Designed and implemented a field technician training program that resulted in a faster, more efficient, and more accurate field process• Planned and conducted staff training for each field project, with an emphasis on client specifications• Interpreted drawing markups and implemented revisions provided by engineers• Designed and marketed technical products to support the telecommunications industry • Hired and trained internal and field operations staff• Final review and approval of all field technician reports• Resolved employment-related disputes through proactive communication Show less

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  Great Lakes Seminars

  Jan 2015 - Dec 2017

  Business Manager

  I coordinate course registration, CEU database maintenance, instructor travel arrangements, and general office administration.

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  Real Property Management Clarity Team

  Jan 2018 - now

  • Licensed Real Estate Agent

    Nov 2019 - now

  • Property Manager

    Nov 2019 - now

  • Administrative Assistant

    Jan 2018 - Nov 2019