Isabel Simone Teuchert

Experience

• 

  BASF

  Sept 2016 - Jun 2019

  • Shiftleader René Bohn Hotel

    Jun 2018 - Jun 2019

  • Apprenticeship in Hotel Trade + Additional Qualification:Hotelmanagement

    Sept 2016 - Jun 2018
• 

  The Charles Hotel, a Rocco Forte Hotel

  Aug 2019 - Aug 2020

  • Shiftleader

    Mar 2020 - Aug 2020

  • Front Office Agent

    Aug 2019 - Mar 2020
• 

  Mandarin Oriental Hotel Group

  Sept 2022 - now

  • Exceeding guest expectations by providing efficient and courteous Front Desk service in accordance with LQA• Overseeing and managing shifts effectively to ensure a smooth and effective overall operation by guiding colleagues• Providing direction and support to all FO colleagues• Handling effectively any kind of customer requests or complaints• Attending and conducting meetings during absence or unavailability of management team• Arranging fulfilment of guest services by working with different departments Show less

  • Assistant Front Office Manager

    Oct 2024 - now

  • Duty Manager

    Dec 2023 - Sept 2024

  • Front Office Supervisor

    Sept 2022 - Dec 2023