
K Sraban Kumar
Customer Service Manager

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About me
Cluster manager - RCD - PMO at Bajaj Finserv Markets | ex- ICICI Lombard General Insurance
Education

Berhampur university
2016 - 2018Master of Business Administration - MBA Finance and Financial Management Services AActivities and Societies: A

Berhampur university
2009 - 2012Bca Batchler in computer application A
GNIIT
2009 - 2012Business system information management Finance and Financial Management Services AActivities and Societies: A

Berhampur city college
2007 - 2009+2 Science A
Indravati high school
2007 - 2007High School Diploma
Experience

ICICI Lombard
Aug 2013 - Dec 2018Customer Service Manager
Bajaj Finserv
Dec 2018 - nowRCD- PMO for Rural Business Estore- Rural Business for both Consumer Durable and Smartphone category Credit Operation Manager- Cross sell and Bundled product Operation Manager- NSB Business and OMC (Open Market Cards)
Cluster Manager
Oct 2023 - nowSenior Unit Manager - Rural COE
Apr 2022 - Sept 2023Category Manager
May 2021 - Mar 2022Deputy Manager
Feb 2020 - Apr 2021Assistant Manager
Dec 2018 - Jan 2020
Licenses & Certifications
- View certificate

Six Sigma Yellow Belt Specialization
CourseraMar 2023 - View certificate

Six Sigma Principles
CourseraMar 2023
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