Karthik Nachiappan

Experience

• 

  Infosys Public Services

  Jul 2007 - Oct 2011

  Client: Morgan Stanley Smith Barney, New York Role: QA Analyst / Automation EngineerProject: Wealth Management-Stock Planning & Reporting Client: Royal Bank Of Scotland Role: Test EngineerProject: International Fund Transfer, SWIFT payments

  • IT Analyst

    Jul 2010 - Oct 2011

  • Software Engineer

    Jul 2007 - Jul 2010
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  Tata Consultancy Services

  Nov 2011 - Aug 2016

  Test Analyst - IT Analyst

  Client: Dan Murphys Ltd (Leading Australian Liquor giant)Role: Test Analyst / Test Lead*Successfully tested and launch first time functionalities like Home delivery orders with options, Click and Collect orders, order through mobile app(hybrid), order through contact centre.* Verified content management and product management of website using a tool called Blue Martini*Verified the order management process from stock allocation till pick/pack and dispatch and reconciliation process *Assured the quality of an order right from placing it, till it getting pick/pack and dispatch and order getting logged with courier vendor Show less

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  Dan Murphy's

  Sept 2016 - Oct 2019

  Client: DanMurphys Ltd Role: Delivery Lead Project: Mobile App transformation project from Hybrid to Native❖ Successfully steered the Australian Liquor supermarket chain owned by Woolworths Group, plans to convert the hybrid mobile app to a Native mobile for the customer to experience a more stable, content-rich, and faster checkout app ❖ Acted as a single point of contact for communication and status updates between Customers, Stakeholders, Third-party Vendors & Delivery team ❖ Functioned with a third-party vendor to implement the concept of Drive-thru for Order pickup without stepping out of the car ❖ Efficaciously managed a team of 20 plus members and established an Onsite/Offshore communication model❖ Dexterously delivered the project on time with customer feedback, with play store ratings improving from 1 star to 3.5 stars quickly Show less Client: Dan Murphy's Ltd (Leading Australian Liquor Giant)Role: Test LeadProjects: Dan Murphy's Re-platform ❖ Acted as a module lead for feed services component, which sends/receives daily/weekly feeds from Google, Rich Relevance, EBAY, Adobe ETC. Requirement analysis and design discovery ❖Acted as a module lead for Order processing and order fulfillment for online and store orders❖ Successfully managed Test Execution process along with Defect Management & resolution for defects ❖ Updated Test progress reports (weekly) to stakeholders❖ Delivered supporting hand to other modules on need ❖ Set up website content Management system Show less

  • Delivery Lead - Assistant Consultant

    Sept 2018 - Oct 2019

  • Test Lead - Assistant Consultant

    Sept 2016 - Sept 2018
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  Action

  Oct 2019 - Feb 2022

  Test Manager

  Client: Action NetherlandsRole: Test ManagerProject: Optumera Product Implementation❖ Entrusted with the overall accountability of working with the largest low-cost retailer based out of the Netherlands to implement a competitive pricing product into their existing landscape ❖ Projected and obtained management support for the time and budget required to perform the testing based on requirement understanding and analysis ❖ Developed a testing team of professionals with appropriate skills & attitudes and developed a training plan for product understanding ❖ Formulated test plan for the tasks, dependencies, and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan ❖ Managed Test Execution process along with Defect Management & resolution for defects ❖ Documented, executed, monitored, and enforced all processes for testing as per standards defined by the organization❖ Bi-Weekly Scrums with customers/stakeholders for status updates❖ Developed weekly status reports, Effort utilization, Schedule deviation, and risk analysis sent to the management team Show less

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  Asda

  Mar 2022 - now

  Senior Test Manager

  Senior test Manager for E-commerce transformation program handling a team of 50+ QA associates.