Dhamotharan Natarajan ( CSM® SAFe®6 Agilist )

Experience

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  PreludeSys

  Nov 2007 - Jul 2008

  Human Resources

  • Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs. Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.• Navigated federal, state and local employment laws and regulations and adjusted company practices and policies to confirm complete compliance.• Built human resource organization and aligned people and culture with corporate strategic priorities and operations. Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates Show less

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  HDFC Bank

  Aug 2008 - Mar 2009

  RETAIL OPERATIONS

  • Performed verification of documents for savings, current, salary, and microfinance accounts; processing and generation of money plus codes, petro cards, and corporate salary codes for accounts used for salaries and reimbursements.• Offered advice and assistance to customers, paying attention to special needs or wants. Provided friendly service and assistance to clients to promote customer loyalty, satisfaction, and sales.• Assisted customers with prompt and polite support in person and via telephone. Informed customers of current store promotions to encourage additional sales purchases. • Logged reports, expenses, receipts, and sales in the company database. Increased sales and customersatisfaction through personalized servicing. Balanced and organized cash register by handling cash, counting change, and storing coupons. Show less

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  Royal Bank of Scotland Business

  Apr 2009 - Jul 2020

  Senior Analyst (Functional Consultant)

  • Global Incident Support for Client and Bank Applications ( Maxtrad & Bank Trade). Understanding the functional requirements specified by the customer for testing. Complete implementation procedure - onboarding of new clients.• Conducting business verification, regression testing, and pre-production testing for Cash & Trade and Lombard products in real-time applications (production).• Determining which defects have an effect on the business. Running test scripts and recording problems. Analysing ,reporting, and monitoring flaws during the bug cycle.• Using the project plan, manage the project's stakeholders and major deliverables, escalating as necessary, and Create and preserve strong working relationships with important stakeholders. Show less

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  NatWest Group

  Jul 2020 - now

  Testing ( Functional Consultant )

  • Global Incident Support for Client and Bank Applications ( Maxtrad & Bank Trade). Understanding the functional requirements specified by the customer for testing. Complete implementation procedure - onboarding of new clients.• Conducting business verification, regression testing, and pre-production testing for Cash & Trade and Lombard products in real-time applications (production).• Determining which defects have an effect on the business. Running test scripts and recording problems. Analysing ,reporting, and monitoring flaws during the bug cycle.• Using the project plan, manage the project's stakeholders and major deliverables, escalating as necessary, and Create and preserve strong working relationships with important stakeholders. Show less