
Mark Burns
Non-Commissioned Officer in Charge, Operations

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About me
Code Enforcement Officer
Education

Community College of the Air Force
2007 - 2014Associate's degree Business Administration and Management, General 3.6 GPACompleted all prerequisites for award of Logistics Management degree. Also completed four business courses with the Harvard School of Business to include the following: Managing conflict resolution, team dynamics, project management and organizational relationships.
Experience

Air Mobility Command, US Air Force
May 2005 - May 2007Non-Commissioned Officer in Charge, OperationsLed 22 military/2 civilian employees conducting fueling operations for the 62nd Air Refueling Wing. Established and maintained policies, procedures and control measures for ongoing operations; ensured administrative and operations compliance for entire organization. Coordinated with wing aircraft flying and maintenance operations center customers to secure operational excellence through continuous improvement (OEMS). Applied the seven step Operational Excellence Management System to facilitate coordination of customer responses to client requests.Partnered with base operations to monitor plans implementation, provide support and recommendations as required. Documented and tracked implementation of plans, activities and captured milestones through completion of implementation process. Developed/performed training programs to educate multi-nation exercise participants of Air Force flight-line and safety compliance programs. Extensive experience in using the Microsoft Office systems in day to day operations. Show less

U.S Air Force
Jun 2007 - Jun 2016Fulfilling the US Secretary of Defense personnel and equipment mobility requirements to ensure assets are in place wherever needed without delay and ready to support the warfighter mission.Manage, and exercise oversight, integration, evaluation, and coordination of the total scheduling and manning efforts of the Air Force, Air Combat Command, Air and Space Expeditionary Force Center (AEFC), Combat Support and Scheduling Division for all Fuels Management, Materiel Management Logistics, Vehicle Management Career Fields. Provide human resources for war time/exercise tasking in support of numerous operations/business plans. Initiate data analysis regarding un-source tasking and accomplish course of action to fulfill vacant warfighter positions. Responsible for the development of civilian, military peacetime, military wartime, contingency, and other manpower programming factors, tools and determinants.Evaluate 15 complex operational plans to deploy Air Force assets for expeditionary, contingency operations while reviewing operational plans concerning their feasibility for outer years, as well as for the projection of air power worldwide. Provided guidance with logistical requirements to a variety of people including frontline staff, headquarter leadership, customers and external organizations. Designed, planed, and conducted studies such as manpower management surveys, research projects, and provided advisory services of a variety of substantive issues with scope, complexity, and impact throughout several complex organizations with interrelated processes and functions. Show less Managed $65 million operating budget, out year’s fuel/equipment logistical requirements as well as safety, environmental program legal/regulatory compliance inspection programs. Oversaw daily administrative functions as Senior Non-Commissioned Officer in charge. Developed policies, procedures to evaluate operational capabilities promoting operational readiness. Developed Hazardous waste program, followed Resource Conservation and Recovery Act by establishing 12 satellite accumulation sites, reduced air emissions 45%. Worked with base-state environmental organizations drafting New Source Review of air quality at base fueling station. Developed measuring matrix of throughput as a source of collecting data for reporting as outlined in the Clean Air Act (Part 70). Received 2009 National Aerospace General Edwin R. Rawlings Award for Environmental Excellence. Instituted AFSO21 (Lean Six Sigma) process improvements; streamlined expenditures, customer relationship and operations sustainability while still accomplishing program objectives. Wrote after action reports to establish trend analysis. Oversaw bulk fuels contract as Contractor Operations Representative by evaluating members performance, strengths, and weaknesses to establish best practices. Extensive experience in using the Microsoft Office systems in day to day operations. Generated weekly, monthly and semi-annual reports for customers such as managers and headquarter decision making personnel. Managed 9 personnel process action team working to eliminate overspending on aircraft cryogenic and support operations. Developed/executed detailed improvement plans to achieve measurable process and productivity improvements. Directed work activity of individual contributors, performed related personnel management activities. Saved Air Force $85 thousand in annual costs. Identified/collaborated across squadron/base personnel to share best practices, utilize applied tools to maximize source productivity Show less
Logistics & Fuels Deployment Functional Manager
May 2014 - Jun 2016Section Chief, Fuels Information Service Center
Jun 2007 - Apr 2014

866th Air Expeditionary Wing, Task Force Yankee
Feb 2011 - Nov 2011Deputy Team Chief Afghan Weapons Accountability and Medical Supply Compliance AdvisorSynchronized a multi-service, multi-functional weapons accountability team in daily inspections/compliance of US provided firearms to Afghan National Army (ANA) and Afghan National Police (ANP). Provided assistance with Counter-Terrorism efforts for a systemic missing weapons issues nation-wide. Secured medical supply compliance efforts with ANA central distribution center; Kabul, AfghanistanHeaded daily operations and administrative functions designed to coordinate combined Afghan-US counter-insurgency special operations throughout Afghanistan by accounting for all weapons provided by US government. Conducted extensive inspections of weapon supply warehouses and depots to ensure 100% accountability nation-wide. Investigated/discovered missing weapons ultimately leading to the re-capture of $100 thousand worth of assets. Achieved a 65% increase in medical supply compliance by re-organizing $235 million warehouse in accordance with newly established federal laws and regulations. Established supply chain management procedures to improve ordering, processing and shipping of medical supplies to Afghan-wide supply depots. Advised senior Afghan Medical Director and staff in development of policy and procedures to improve medical logistic operations. Show less

Spectrum Association Management
Oct 2016 - Dec 2022Site Manager Compliance Inspector
Licenses & Certifications

Deliberate Crisis Action Planning Execution Segment (DCAPES)
U.S. Air ForceAug 2014
Petroleum Logistics Management Course
US Air ForceMar 2014
Senior Non-Commissioned Officer Course
Air Force Senior NCO AcademySept 2013
Fuels Responsible Officer Course
US Air ForceJun 2013
Underground Storage Tank Inspection
Las Vegas, NVJun 2012
Hazardous Waste Operations and Emergency Response Standard (HAZWOPER)
Occupationl Safety & Health AdministrationApr 2010
Quality Management
United States Air ForceJun 2008
Heartsaver CPR AED/Instructor
American Heart Association | American Stroke AssociationMar 2015
Military Leadership and management I, II
United States Air ForceJun 2008
OSHA 10-Hour General Industry Outreach Course (General Industry Safety & Health)
US DEPARTMENT OF LABOR OSHAMar 2008
Honors & Awards
- Awarded to Mark BurnsGeneral Edwin W. Rawlings Environmental Management Award Air Force Association Jul 2009 Given for the outstanding achievement in the field of environmental conservation within the United States Air Force. Award was received for accomplishments managing the fuels flight air quality program, fuel spill remediation procedures and proven leadership in demonstrating environmental excellence.
Volunteer Experience
Construction/Labor
Issued by Habitat for Humanity International on Apr 2008
Associated with Mark BurnsCook/Delivery Driver
Issued by Meals on Wheels America on Nov 2006
Associated with Mark Burns
Languages
- enEnglish
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