Chuks Etuka

Experience

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  Will 2 Survive (Nigeria Television Authority2 Channel 5 and TW Magazine)

  Nov 2004 - Sept 2007

  Initiator, Producer, Show Host and Author

   Pre and post production process, relying on my project and time management skills. Researched and interviewed guests and resource persons, relying on my research and ‘people’ skills. Produced short documentaries on success stories, here striving for high degrees of accuracy and attention to detail. Authored quarterly articles on persons living positively despite having disabilities, this developed my writing, questioning and research skills. Featured documentaries on over 156 people with disabilities and had over 200 stakeholders on the discussion panel. It was viewed by over 2 million people in Nigeria and across Africa.  Authored 13 articles on persons and disability issues, each read by over 5000 subscriber’s nation wide. Was nominated in 2010 for the Nigerian Future awards in the category “Best use of advocacy” and in 2006, for the Art of Life Foundations annual “Against all odds” awards. Show less

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  Nigerian Television Authority Channel 11, Delta State

  Sept 2005 - Oct 2006

  Programs Presenter/ News Reporter

   Co-producing and hosting “Young & Strong”, a TV show targeted at the youth, relying on my creative approach and ability to think on my feet. Young & Strong had over 208 guests and over 1 million viewers across Delta State and the southern region of Nigeria. Produced and hosted “Groove Avenue”, a TV platform for new music talents. Here, I relied on my confidence, creativity and ability to think on my feet and keep up with the trends. Groove Avenue featured over 60 Music stars and new artists and played over 600 music videos.  Crime and environment correspondent. This developed my investigative, research and presentation skills. I broke over 20 News features on crime, education and the environment. Was awarded the Delta State governor’s award as the ‘Best serving corps member’ in the National youth service scheme and the local government chairman’s award as the ‘Best serving corps member’ in the community. Show less

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  New Horizon Initiative

  Jan 2007 - Jun 2007

  Business Development and Event Manager

  • Planning and developing original ideas for business networking events, here displaying my creative approach to problem solving.• Developing budgets and timescales as well as researching venues, contacts and suppliers, here I relied on my budget awareness.• Hiring, supervising and negotiating prices with suppliers and contractors and booking venues, entertainment and any necessary equipment and supplies always tapping into my negotiation and marketing skills.• Business strategy, marketing and publicising events, always using my excellent communication and 'people skills' while always focusing on the customer.• Making sure that everything runs smoothly on the day, this tapped into my ability to work under pressure and meet tight deadlines.• Client servicing and brand development while strengthening corporate relationships, relying on my business development and relational networking skills.• Got over 200 participants to attend the company’s debut event, made over 50% plus expected profit on initial outing. Show less

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  Abbey Court Oil and Gas

  Jun 2007 - Dec 2007

  Team Leader, Marketing Field Force

  • Led 20 person market research team administering questionnaires.• Analysed field data.• Developed a new client’s database for the diesel home delivery department using data gathering skills. • I increased the department’s customer base by over 100% and created a database of over 3000 new clients.

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  Quantica Business Solutions

  Nov 2007 - Jan 2010

  HR Consultant

  • Directed vacancies, pre-selection, selection and post recruitment processes, ensuring excellent staff training, negotiating staff pay, benefits and welfare.• Gained advanced knowledge in recruitment skills and interviewing techniques including handling grievances and disciplinary procedures as well as people management skills.• Expanded business network by developing new business opportunities and meeting industry professionals.• Identified and hired 1,000+ new staff for the United Bank for Africa and cross-checked reference details for 2,000+ new staff of the bank within the region. Show less

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  Victim Support

  Apr 2011 - Dec 2024

  • Coaching and mentoring a team through the TUPE process, closing employees’ skill gaps as a result.• Handling the change in service provider from Victim Support to Catch 22, overachieving objectives.• Overseeing the local support schemes for the Royal Boroughs of Kensington & Chelsea, Hammersmith & Fulham and Westminster, ensuring victims and witnesses receive the support they need.• Supervising a team of caseworkers and team leaders, and delivering support whenever required.• Working closely with a project worker, providing support to victims and meeting contractual requirements.• Increasing the take up of service, and ensuring all victims and witnesses get the support they deserve.• Attaining other milestones including providing advocacy to clients, assessing performance data information, identifying effective practices, producing accurate reports and building parternships. Show less • Acting as the staff network chair for Victim Support’s RACE inclusive staff and volunteer network.• Managing staff network, representing the network during internal and external meetings.• Overseeing the network email inbox by replying to enquiries whilst adhering to policies and guidelines.• Collaborating with the EDI lead as a result of reviewing effectiveness of the group and liaising with staff.• Liaising with the Communications and Digital team, ensuring messages were promoted to platforms.• Facilitating the network’s annual targets and objectives whilst organising bi-monthly network meetings.• Working with the National EDI lead regarding the SMT by introducing a mentoring scheme for staff.• Cooperating with external communications and digital teams, ensuring all images are truly representative.• Preparing quarterly national webinars, workshops and events, celebrating black British culture.• Integrating recommendations to reduce ethnicity gender and disability pay gaps.• Spearheading EDI champion roles throughout the organisation, improving EDI practices.• Launching new recruitment and selection processes, contributing to promotion practices. Show less • Succeeded in being appointed as the Staff Network Chair as a result of cooperating with cross functional teams, staff networks and communities of practices, meeting all KPIs.• Oversaw the recruitment and training processes by onboarding 10 volunteers and 12 students.• Supervised 22 volunteers within the London region including training programmes, meetings and issues.• Liaised with hub managers and operational staff, ensuring staff members are effectively supported.• Built strong relationships with partners and stakeholders by regularly communicating with them.• Increased awareness levels of Victim Support and its services via engaging with local communities.• Executed other tasks including identifying partnerships, facilitating seminars and workshops, compiling sourced data, producing reports and completing projects on time and within the set budget. Show less • Promoted to Community Engagement Manager as a result of recruiting and managing staff and volunteers.• Collaborated with volunteers, resulting in building awareness regarding national hate crime in Sutton.• Prepared and presented crime awareness training to 1,500+ front line Police officers, Civil Enforcement officers, Mental Health Practitioners and Sutton council’s Leaving Care Team.• Raised £10,000 worth of council funding for a Children and Young victims project, exceeding all targets.• Wrote progress reports whilst ensuring accurate and relevant information was taken into account.• Promoted continuous improvement and a positive working culture environment within the organisation.• Undertook other duties such as developing cross referral pathways, funding opportunities, supervising local service delivery support, complying with all guidelines and regulations and handling complaints. Show less • Secured a promotion to Enhanced Service Delivery Manager as a result of acting as the main point of contact for the logistical arrangement of projects and effectively responded to referrals.• Coordinated administrative duties including attendance recording, risk management and data protection.• Ran the Fire Locks and Safer Homes (FLaSH) and Safer Homes Services by overseeing appointments and processing client information, resulting in raising £1,500 in donations.• Gathered referrals, inputted details and kept up to date with systems and records. Show less

  • Hub Operations Manager

    Jul 2023 - Dec 2024

  • Co-chair RACE Inclusive Staff & Volunteer Network

    Jan 2022 - Dec 2024

  • Community Engagement Manager London Region

    May 2019 - Jun 2023

  • Enhanced Service Delivery Manager

    Mar 2013 - May 2019

  • Service Delivery Administrator

    Apr 2011 - Feb 2013