Torrie Saine

Experience

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  KPMG US

  Aug 2000 - Jan 2003

  Senior Project Manager

  (Started at Arthur Anderson which was purchased by KPMG/Bearingpoint in 2002)- Project manager for a 20 person team that successfully updated the Loan Origination System (CFI) and 23 supporting systems for a major mortgage company. Proposed and sold this phase of the engagement, created and managed the project schedule and budget, and managed all client interaction. - Scoped and managed an enterprise-wide program to convert client to an automated paperless workflow. Created all project documentation such as Business Plan, Proposal, Project Charter, MS Project Plan, Issue and Risk Logs, and Communication Plans. Project reduced acquisition costs by 30%. Show less

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  New Century Mortgage

  Jan 2003 - Jan 2007

  Director for 3 functional teams and 2 call centers. Chosen by CEO to move into the business in a “turnaround” role focused on dramatically improving systems and processes supporting Sales, Marketing and Customer Care.- Created call center improvement strategy to replace manual processes with third party automated tools. Prepared vendor RFP, evaluation matrix, and managed vendors. Improved all department metrics.- Took over project management of $3M custom CRM, contact management, lead generation, and sales forecasting system that was behind schedule. Returned project to original scope to deliver on time. Show less IT Director and liaison overseeing all Sales and Marketing IT projects, cross functional teams and over 120 IT resources. Directly managed 12 Product Managers and Business Analysts while leading high risk projects.- Led critical strategic initiatives including the integration of an acquired company, deployment of new products online, launch of content management solution, and creation of a new branding campaign.- Created a portfolio management process including a 2-year IT strategic plan that effectively reduced the portfolio budget from $US 102M to $US 43M through detailed cost-benefit, ROI analyses, and improved vendor pricing strategies.- Increased project success company-wide by re-vamping the Initiation and Planning phases for all projects. Improved templates and stakeholder management process while providing project training to the business. Show less Partnered with SVP in growing PMO from 3 Project Managers to 30 while training the company on PMI project management methodology, UML and RUP. Expertise in managing stakeholders, risk, and resource utilization allowed delivery of 6 multimillion dollar projects on time and on budget.- Managed program, and created the Use Cases and Test Scripts for the development of a custom database and workflow system, a consumer self-service loan website, and a default management system for Servicing division. Program enabled onboarding of $60M in additional volume. Show less

  • Business Solutions Director

    Jan 2003 - Jan 2007

  • IT Director – Sales and Marketing Services

    Jan 2003 - Jan 2007

  • Senior Program Manager

    Jan 2003 - Jan 2007
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  Re-Vision Labs

  Apr 2007 - May 2011

  Co-Founder/Consultant

  - Planned and executed $15M of a $50M systems integration program that successfully merged two Fortune 500 companies. Directly managed a team of 29 external consultants/vendors and IT teams in the Americas, APAC, EU and Japan.- Managed online campaign project that resulted in $500K in donations in 1 month for a global non-profit. Collaborated with designers and developers to create social media and digital asset strategy, build new website, online community platform and blog, and integrate with existing social networking tools.- Launched and grew startup company to over 40 employees and interns in the first year of operation. Created all internal systems and processes while serving as Engagement Manager on the 3 largest clients. Developed fun and impactful training, mentoring, and review programs. On staff surveys, the question “My work is meaningful and valued” received perfect scores every quarter. Show less

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  Toyota North America

  May 2011 - Feb 2019

  Program and Change Management Consultant

  Utilized over a decade of expertise to assist the Toyota Program Management Office in building highly collaborative matrixed technology teams focused on business value, speed to market, and delivery excellence.- Program manager on $200M program to replace the company’s servicing platform and over 80 dependent systems and business processes. Also directly managed 3 high risk legal compliance initiatives in support of critical CFPB audit. Implemented solutions for effective resource utilization, program planning and global coordination and communication.- Selected by CIO as PMO Center of Excellence liaison as well as partnered with senior leadership to build out Organizational Change Management department. OCM framework, based on Prosci, included development of project specific templates and plans including sponsor roadmaps, stakeholder and resistance management plans, and communications, training and knowledge transfer plans.- Led project portfolio for Division Information Officer and managed 5 PMs while improving standards, tools and best practices. Developed new tool for budgeting, forecasting and reporting that is now used company-wide and provides full transparency to project financials. Show less

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  Saine Coaching

  Jan 2013 - now

  Owner/Founder

  At Saine Coaching we’re not afraid to talk about happiness at companies – in fact it’s at the core of what we do. Our mission is to help build a world where people do what they love and love how they do it. With our unique coaching and consulting approach, we help companies get results they are proud of - through leaders that have earned followership and by teams that feel empowered and fulfilled in their work. When individuals combine purpose, vision and their unique gifts with proven leadership, wellness, project and change management tools, they are unstoppable and their positive energy frees up and inspires everyone around them to be their best. Not only is this environment a must for attracting and retaining top talent at companies, it’s the kind of world we want to live in and the legacy we want to help you build. Show less

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  ASM Global

  Oct 2019 - May 2023

  Program and Change Management Consultant

  • Lead program/change management and communications for large-scale IT, Data Privacy, and Organizational Change Management initiatives at a global facility management and venue services company.• Own all communication efforts including board awareness, legal review, executive approvals, and internal/external stakeholder engagement and training.• Partnered with legal and risk management executives to create enterprise-wide Privacy Office post-merger. • Authored Corporate Data Governance and Corporate Privacy Policies, while designing and socializing department functions, roles, and responsibilities and department operating model• Achievements:- Planned, designed, and implemented CCPA (California Consumer Privacy Act) process and system across 280 of the largest independently operated venues in the U.S. in less than 2 months. - Created strategy decks, downstream communication, box office signage, and instructions to ensure timely compliance. Led calls with 280 General Managers and corporate sponsors to achieve compliance. Show less

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  Medtronic

  Aug 2020 - Apr 2022

  Program and Change Management Consultant

  • Change Manager for a large-scale global initiative, successfully standardizing and streamlining the Product Development Process across all business units for one of the world's largest medical technology companies. The effort resulted in increased efficiency, reduced product development costs and enabled resource sharing.• Designed and implemented a custom Change Management methodology, tools, and processes for the Program Management Office, equipping Project Managers with the necessary skills to act as effective Change Managers on their initiatives. Integrated these practices with both Agile and Waterfall project processes to drive cross-functional collaboration and enhance project outcomes.• Drove multiple internal PMO initiatives, including spearheading the creation of SharePoint sites (with integrated Teams Channels) for collaboration across business units, introducing a new skills matrix to facilitate PMO development and promotion pathways, and establishing a Lessons Learned process and system to foster organization-wide knowledge sharing.• Conducted in-depth interviews with over 75 stakeholders and collaborated with multiple senior leaders to develop strategic roadmaps addressing areas of concern highlighted in the yearly OHS (Organizational Health Survey). Show less